I have stayed at this location three times, once again there was an issue with hot water the first day- there wasn't any.
I was told, there were two hot water tanks and the tech was taking parts from one to get the other working.
Tried to use the gym, elliptical machine not working.
One morning, I was attempting to get coffee, in the breakfast area, much to my surprise, there was a 5'x5' hole in the ceiling.
Lastly, I checked all three floors for ice machines, when I went the front desk asking if there were ice machines, I was told no and handed two ice cubes trays to make my own.
I don't know who owns this place, but the owner should really consider another occupation.
On a positive note, the staff was friendly and as helpful as possible.