The service at Reception exceeded our expectations. The young gentleman who greeted and accommodated us at check-in was exceptionally kind, informative, helpful and efficient. He gave us detailed instructions for finding the parking lot that the hotel guests can park their cars for 10 Euros. He provided us with a map of the sightseeing attractions in Thessaloniki and also gave us recommendations which restaurants to visit for dinner.
Our room was on the third floor. It was spacious, stylish, with modern tasteful decors. It was spotless clean. Same was the bathroom, very modern, spacious and equipped with all essential toiletries. There were even slippers provided for each guest. The air-conditioning and the wifi worked totally fine. The balcony was wide with a table and chairs. The main view was of the narrow street, but to the right you can see the White Tower as well.
The bedding was beautiful and soft, the beds were very comfortable.
Overall, this is an amazing hotel with great value and impressive customer service.