Overall the hotel was very good. The spa access is a fantastic perk and was very welcome after each full day of exercise, walking around etc. The spa staff were a little less friendly than everyone else, but I had a wonderful massage and the therapist was so lovely.
My room was only cleaned twice the entire week-long stay, and I had to explicitly ask someone after it hadn’t been touched for 4 days.
There was a huge commotion in the room directly above mine at midnight one evening, that went on for over an hour - shouting, running, banging and crashing around. I reported it to Reception the next day but they didn’t appear to know anything about it. Fortunately it was only that one night but slightly concerning that the staff were unaware as it was incredibly loud and very late.
The hotel itself is fine, just feels a little dated and tired. The bed was comfortable and the toiletries are nice, but the carpet is old and stained, and it just needs a bit of TLC to make it really amazing.
It’s a bit far out from the city centre but the public transport is great - there’s a bus stop directly outside the hotel, and the metro/trams are less than a 5min walk across the road so don’t be put off.
Breakfast felt a little pricey considering what you can get in the dozens of cafes all over the city - I’d personally save your money and embrace the cafe culture in Budapest. Overall, it was an 8/10 for me and I would stay at the hotel again.
