*The property is extremely dated*
Besides this, that is not why I had such a terrible stay. As soon as I arrived, only 1 member of staff were at the front desk, despite many other staff members coming to bother that one member making them do multiple seperate tasks on top of having to check in around 20 different groups that were patiently waiting.
The staff and management is extremely poor, there is no coordination and a lack of communication is clear as soon as I stepped through the doors.
We did not get a warm welcome or shown where everything is, or even where our room was or what floor etc it was on.
When we finally found our room, we was greeted with a broken mirror that had a very clear crack right down the middle of it which seemed really unsafe. There was also dust everywhere, even on the lampshade next to the bed which you would have thought should get cleaned each time someone stays as that is just good hygiene and cleanliness.
The bed was as hard as a rock to sleep on that’s if you can say I got any sleep at all it was really uncomfortable, with only 1 pillow each and they were not the fluffiest of pillows. The window in the room also didn’t work very well it was extremely stiff to open.
I overheard other guests complaining also but to complain you cannot call the front desk, instead, you would have to go all the way down to the front desk yourself to tell them the issue as they do not have a phone in each room.
Would not stay again!