6/10 Bueno
7 de abril de 2025
Worse than Premier Inn but more expensive.
I stayed for 2 nights and I would not book again. I found the reception staff to be either unpleasant or rude. It was a bizarre juxtaposition because due to how nice the downstairs lobby seemed in terms of decor and ambience I was surprised at how dated the room was. All power points were on the opposite end of the room to the bed (which is just annoying in 2025) and one of them didn't work properly. The shower was so strong it was painful and unpleasant to use. It was roasting in the room but there was no climate control nor any way to turn the radiator off. The desk chair had no cushion so was uncomfortable. The mattress on the bed was the same- it felt cheap, but I slept well enough in it. For such a short stay my key card stopped working multiple times to the point of frustration, and when it was working it took ages for the door to register it to let you through. (They did admit that they were updating this soon at least!) The hotel breakfast was expensive for what you got (I know hotel breakfasts are expensive but this did not feel worth it) and the staff were having a loud personal conversation that was disruptive to the peace of the early morning. I was in Peterborough for an event so I thought I would use my rewards points to stay at an independent rather than a chain. I'm sad that I wasted them on this hotel and I regret not staying in the Premier Inn instead.
Veronica
Veronica, viaje de 2 noches
Opinión verificada de un huésped de Hoteles.com
