Mercure Hatfield Oak

Categoría de la propiedad: 3
Hotel con restaurante, cerca de Universidad de Hertfordshire

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Mercure Hatfield Oak se encuentra a tan solo 5 minutos en auto de Universidad de Hertfordshire y de Centro comercial The Galleria. Los huéspedes que busquen un buen lugar para comer pueden visitar el restaurante. También, al final de su día, pueden relajarse y probar deliciosos tragos en el bar. Además, Casa Hatfield y Estudios cinematográficos Elstree Studios se encuentran a unos pocos minutos en auto.

Opiniones

7,4 de 10
Buena

Servicios principales

  • Estacionamiento gratis
  • Wifi gratuito
  • Restaurantes
  • Habitaciones comunicadas disponibles
  • Bar
  • Lavandería

Servicios principales (12)

  • Servicio de limpieza diario
  • Restaurante y bar
  • Desayuno disponible
  • Servicio a la habitación
  • Salas de reuniones
  • Recepción disponible las 24 horas
  • Caja de seguridad en la recepción
  • Dispensador de agua
  • Servicio de tintorería/lavandería
  • Lavandería autoservicio
  • Zonas para conferencias
  • Resguardo de equipaje

Siéntete como en casa (6)

  • Habitaciones conectadas disponibles
  • Baño privado
  • Servicio de limpieza diario
  • Lavandería
  • Cafetera/tetera
  • Cortinas blackout

Opciones de habitación

Filtros disponibles para las habitaciones
Mostrando 4 de 4 habitaciones

Ver todas las fotos de Habitación estándar, 1 cama doble

Habitación

Habitación estándar, 1 cama doble

8,4 de 10
Muy buena
(5 opiniones)
  • 21 m²
  • 2 personas
  • 1 cama doble

Ver todas las fotos de Habitación estándar, 2 camas individuales

Habitación

Habitación estándar, 2 camas individuales

  • 21 m²
  • 2 personas
  • 2 camas individuales

Ver todas las fotos de Suite junior, 1 cama King size con sofá cama

Habitación

Suite junior, 1 cama King size con sofá cama

  • 26 m²
  • 4 personas
  • 1 cama King size y 1 sofá cama doble

Ver todas las fotos de Privilege, Habitación, 1 cama King size

Baño

Privilege, Habitación, 1 cama King size

  • 26 m²
  • 2 personas
  • 1 cama King size

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  • Wifi gratuito
  • Restaurantes
  • Aire acondicionado
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impuestos y cargos incluidos
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Información de la zona

Mapa
Roehyde Way, Hatfield, England, AL10 9AF

Puntos de interés

  • Universidad de Hertfordshire - 5 min a pie - 0.4 km
  • Hatfield Leisure Centre - 16 min a pie - 1.4 km
  • Centro comercial The Galleria - 2 min en auto - 1.7 km
  • Casa Hatfield - 6 min en auto - 4.3 km
  • Warner Bros. Studio Tour London - 23 min en auto - 20.6 km

Opciones de transporte

  • Aeropuerto de Luton (LTN) a 35 minutos en auto
  • Aeropuerto de Ciudad de Londres (LCY) a 59 minutos en auto
  • Aeropuerto de Heathrow (LHR) a 52 minutos en auto
  • Aeropuerto de Stansted (STN) a 47 minutos en auto
  • Estación de tren Welham Green a 3 min en auto
  • Estación de tren Hatfield a 4 min en auto
  • Estación de tren Brookmans Park a 5 min en auto

Restaurantes

  • ‪McDonald's - ‬2 min en auto
  • ‪McDonald's - ‬5 min en auto
  • ‪Nando's - ‬3 min en auto
  • ‪Caffè Nero - ‬4 min en auto
  • ‪The Harrier - ‬8 min a pie

Acerca de esta propiedad

Mercure Hatfield Oak

  • Mercure Hatfield Oak se encuentra a tan solo 5 minutos en auto de Universidad de Hertfordshire y de Centro comercial The Galleria. Los huéspedes que busquen un buen lugar para comer pueden visitar el restaurante. También, al final de su día, pueden relajarse y probar deliciosos tragos en el bar. Además, Casa Hatfield y Estudios cinematográficos Elstree Studios se encuentran a unos pocos minutos en auto.

Datos generales

Tamaño del hotel

    • 85 habitaciones
    • Cuenta con 2 pisos

Check-in/check-out

    • Horario de check-in: 14:00-cualquier hora del día
    • Check-in sin contacto
    • Edad mínima para hacer el check-in: 18
    • Check-out: 11:00
    • Check-out sin contacto

Instrucciones especiales para el check-in

    • El personal de recepción recibirá a los huéspedes cuando lleguen a la propiedad.
    • La información proporcionada por la propiedad podría estar traducida con herramientas de traducción automática.

Requisitos para hacer el check-in

    • Es obligatorio dejar un depósito en efectivo, con tarjeta de débito o con tarjeta de crédito para cubrir gastos imprevistos
    • Es posible que se solicite una identificación oficial válida
    • La edad mínima para hacer el check-in es de 18 años

Mascotas

    • No se aceptan mascotas
    • Se aceptan animales de servicio

Internet

    • Wifi gratis en las zonas comunes
    • Wifi gratis en las habitaciones

Estacionamiento

    • Estacionamiento sin valet parking gratuito en la propiedad
    • Estación de carga para autos eléctricos en la propiedad

Más información

    • Propiedad para no fumadores

Servicios en la propiedad

Alimentos y bebidas

  • Desayuno buffet con cargo los días de semana de 06:30 a 10:00
  • Restaurante
  • Bar
  • Servicio a la habitación con horario limitado
  • Dispensador de agua

Trabajo a distancia

  • Salas de reuniones
  • Espacio para conferencias de 286 metros cuadrados

Servicios

  • Recepción abierta las 24 horas
  • Servicio de tintorería/lavandería
  • Resguardo de equipaje

Instalaciones

  • 1 edificio
  • Año de construcción: 1980
  • Caja de seguridad en la recepción
  • Opciones de comida veganas
  • Opciones de comida vegetarianas
  • Al menos un 80% de la iluminación es de tecnología LED
  • No hay agitadores de café de plástico
  • No hay sorbetes de plástico
  • No hay botellas de agua de plástico
  • Solo hay vasos reutilizables
  • Salón de eventos

Facilidades de acceso

  • Rampa de acceso para silla de ruedas
  • Centro de negocios con acceso para silla de ruedas
  • Restaurante con acceso para silla de ruedas
  • Salón lounge con acceso para silla de ruedas
  • Acceso único por escalera a los pisos superiores

Servicios de la habitación

Entretenimiento

  • Televisión de pantalla plana
  • Canales de televisión vía satélite

Para tu comodidad

  • Cafetera/tetera
  • Tabla de planchar/plancha (previa solicitud)

Buen sueño

  • Cortinas blackout
  • Ropa de cama

Higiene

  • Baño privado
  • Bañera con ducha
  • Artículos de tocador gratuitos
  • Secador de pelo
  • Toallas

Opciones de conexión

  • Escritorio
  • Wifi gratis
  • Teléfono

Más

  • Todos los días
  • Habitaciones conectadas disponibles
  • Reciclaje
  • Solo hay duchas con uso eficiente del agua

Cargos y políticas

Extras opcionales

  • El desayuno buffet tiene un cargo adicional aproximado de GBP 13.95 por persona

Mascotas

  • Se aceptan animales de servicio sin cargo.

Política

Es posible que se apliquen cargos por persona adicional y que estos varíen según la política de la propiedad.
Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente a la propiedad, utilizando los datos de contacto que figuran en la confirmación de la reservación.
No se garantiza la disponibilidad de habitaciones silenciosas.
Esta propiedad no dispone de ascensor.
Para la tranquilidad de los huéspedes, la propiedad cuenta con detector de monóxido de carbono, extintor de incendios, detector de humo, sistema de seguridad, botiquín de primeros auxilios y rejas en ventanas.
Esta propiedad acepta tarjetas de crédito. No se acepta efectivo.
Tarjetas de crédito aceptadas: Visa, Mastercard y American Express
La propiedad garantiza que cumple con las normas de higiene y desinfección del siguiente organismo o protocolo: ALLSAFE (Accor Hotels).
Las normas culturales y las políticas para huéspedes pueden variar en función del país y la propiedad. Este último dicta las políticas que aquí se muestran.

También se le conoce como:

Mercure Hatfield Oak Hotel
Mercure Hatfield Oak Hatfield
Mercure Hatfield Oak Hotel Hatfield

Preguntas frecuentes

¿Ofrece Mercure Hatfield Oak la posibilidad de cancelar gratis y recibir un reembolso total?

Sí, Mercure Hatfield Oak tiene habitaciones 100% reembolsables en nuestro sitio, que se pueden cancelar hasta algunos días antes del check-in según la política de cancelación de la propiedad. Consulta esta política para ver los términos y condiciones detallados.

¿Se aceptan mascotas en Mercure Hatfield Oak?

No se permiten mascotas, solo se aceptan animales de servicio.

¿Cuáles son los horarios de check-in y check-out en Mercure Hatfield Oak?

Horario de check-in: 14:00-cualquier hora del día. Check-out: 11:00. La propiedad ofrece la opción de hacer el check-in y el check-out sin contacto.

¿Hay un casino dentro de Mercure Hatfield Oak?

No, este hotel no tiene casino. Sin embargo, Grosvenor Casinos (20 minutos en auto) está cerca.

¿Qué actividades hay para hacer en Mercure Hatfield Oak y sus alrededores?

Te recomendamos visitar los siguientes puntos de interés: Universidad de Hertfordshire (5 minutos a pie) y Centro comercial The Galleria (1,9 km), junto con Casa Hatfield (3,6 km) y Estudios cinematográficos Elstree Studios (13,1 km).

¿Hay restaurantes en Mercure Hatfield Oak o en los alrededores?

Sí, hay un restaurante en la propiedad.

¿Cómo es la zona donde se encuentra Mercure Hatfield Oak?

Mercure Hatfield Oak está en el centro de Hatfield, a tan solo 5 minutos a pie de Universidad de Hertfordshire.

Opiniones

Opiniones de Mercure Hatfield Oak

7,4

Bueno

7,8

Limpieza

7,2

Ubicación

7,8

Personal y atención

7,2

Estado de la propiedad e instalaciones

Opiniones

Opinión verificada

8/10 Muy buena

Location was good.
Opinión verificada

10/10 Excepcional

We really enjoyed our stay. It was nice and quiet when we stayed. Room was lovely and bed was comfortable. I’d definitely recommend.
Opinión verificada

4/10 Regular

This hotel is old and run down. The room had a strange smell, carpet was dirty and the limescale on shower door was disgusting. The most annoying thing was the shower pipes next door was so loud it woke me up hours before i needed to get up. Restaurant staff lovely and food was nice but the hotel is not worth the price.
Opinión verificada

2/10 Mala

The property was nice at reception but when we went to the room, it smelt of damp, one of the windows did not fully close so to keep the cold out we had to put tissue around it, the carpets are dirty with stains. the bathroom had visible dirt built up around the wall and mould around the bath. There were towels given to us that were once white and no large bath towel size but hand size. 2 towels in total. We asked for more towels and one of the towel had blood on it! We went to ask later for another toilet roll as there was a half used in the room upon arrival- shocking! The soap dish had rust on it. The staff made no effort, poor customer service and quite arrogant. I would not recommend.
Opinión verificada

4/10 Regular

Confusion at checkout, otherwise good.

Had a perfectly pleasant stay, but this was marred by the experience during and after checkout. I had ordered drinks at the bar, and also some food on the evening of my stay, and had these charged to the room. On checkout, I was only charged for the drinks, and I mentioned that I had also had some food items to pay for. I was told by the reception staff on duty that those items weren't on the system, and as the service during my stay "hadn't been very good" (their words, not mine. I was happy with the service!), those items would not be charged to my card. I paid for the drinks, checked out, and went about my day. About two hours later I git a call from the hotel, and was told that I would have to pay for the food items. I told them that I had been told that there would be no charge for these, as that is what I was told when I checked out. I repeated this information twice more, and the call ended. Ten minutes later, the same person called again, and we had the same conversation. I was not happy about this at all, and ended the call after again explaining the situation. I have not heard back since, but I have not been left with a very positive experience of this hotel.
Opinión verificada

4/10 Regular

The first staff I dealt with had poor customer service skills. She looked like she didn’t want to be there, looked like she was forced !! If you don’t want to work please don't simple! I complained about how the room had a weird smell and the bed sheets had stains .. she was reluctant to move me .. but moved me to the room next door. Although it had the same smell I was reluctant to complain again as I did not want to be called a “Karen”!! The room was worse than the one before.. as the towels had yellow stains on them, the shower and bath gels had been used, the bath mat had been covered by a towel on the rail (it looked filthy), the bath had mould marks around, The floor had hair near the toilet and the sink, both the quilt and the bed had hair on them. The floor was not swept as it had mud stains. Instead of cups, plastic cups (similar to those of Costa or Starbucks) were displayed for tea but to make things worse they had been used and washed ( you could literally see the coffee stains on them). The kettle had limescale on the lid like its never been cleaned. I was so scared to have a shower and I couldn’t wait to move to another hotel. I m not making this up and one of my friends was a witness to all... I couldn’t handle it, I therefore booked myself to a more cleaner and reliable hotel for 4 more nights Hatfield as soon as I could. Never again will I ever book this hotel .. its not personal its just poor service. I took pictures as evidence lol
Opinión verificada

4/10 Regular

REGULAR

MUY REGULAR
Opinión verificada

8/10 Muy buena

Tired, Dated and not not spotless

The hotel is very tired and really needs a refresh. Cleaning was also not great. I had lots of long thick dark hairs on my bathroom floor on my visit.
Opinión verificada

6/10 Buena

Decent stay for three star hotel but the bathroom heater wasn’t on when I went into the room and the temperature was in the minus,bathroom door was also damaged..No draught beer on sale at the bar,no butter or sugar at breakfast..One night only..it was ok
Opinión verificada

4/10 Regular

Very chaotic. Receptionist was smiling and helpful, despite clearly having to put up with a total mess backstage. Duty manager was neither on duty nor even onsite or anywhere nearby. Computer had gone down on check in, and they could not program the room keys without it, so all that happened was the queue got longer and longer as no-one could get to their rooms. No sign of a backup plan, either. It's an old tired hotel, smeggy corridors and dilapidated fittings in many places. My room was not too bad - nice new-looking bathroom and comfortable bed. But seriously loud sucking and blowing noises from the sewage pipes every time another room flushed their toilet, enough to wake me several times in the night. Finally after checking out and leaving, they called me to try to claim I'd eaten in the restaurant. Firstly why did this not show when I was checking out? And secondly, I hadn't eaten there, so what was going on? Faulty computer system again? It was a shambles - I'd have to be feeling desperate before going there again.
Opinión verificada

4/10 Regular

Tables at breakfast were not cleared No free clean tables. Everyone had dirty plates on them. no clean plates run out of orange juice. Coffee took a long time
Opinión verificada

6/10 Buena

Nobody informed regular hotel guests that a giant party was going to be happening during our stay. The regular food and bar service was closed to regular guests unannounced. The party guests were loud, belligerent, and drunk because they were over served. There were multiple under-aged kids drinking alcohol in the lobby. The noise level made it impossible to rest or even just simply enjoy watching television. They are understaffed to handle that many people and their staff is untrained in dealing with a large intoxicated crowd. When I tried to address the issue with the staff they appeared frightened, confused, and unable to address the drunkenness going on. Some of the party guests became rude and threatening. We had to lock ourselves in our room afraid to venture into the hallways or lobby due to this loud, drunken, abusive, and threatening group of out of control partiers.
Opinión verificada

2/10 Mala

Never Again

Started with over a 5 minute wait before someone appeared to check us in, went up to room which was like an oven as there was no AC and the windows were closed. Went into the bathroom and lifted the toilet seat which promptly fell on the floor, I had to secure the 'bolts' back in. The bathroom had an odd assortment of three different types of shampoo but nothing else apart from 2 plastic cups (see photo). Their was coffee and a couple of different types of tea bags, but no biscuits and we had to sleep with the window open which was very noisy due to the traffic on the A1M. Breakfast was chaos, waiting around for food/coffee/juice to come out to the buffet, I felt sorry for the two ladies working their as they were totally rushed off their feet and really doing their best, in fact the hotel should be grateful to them for their efforts. When we left the hotel there was no one at the desk again to mention all of this and so we simply left the keys on the counter. The whole experience was bad from start to finish and we will certainly not be staying there again nor recommending it to friends.
Opinión verificada

6/10 Buena

Room very basic, bed felt small but was comfortable. Nice and clean. Hand basin tap can only be used on low as it was too powerful for the small sink and flooded. The night we stayed was particularly hot. No air con in rooms and no fans available, that made for a bad nights Sleep.
Opinión verificada

6/10 Buena

Served a purpose but noisy and very impersonal
Opinión verificada

2/10 Mala

Missing Shower

I booked this room for a colleague attending an important meeting the following day. The reviews were good and images were equallyvas goid so felt like a good choice. I was majorly disappointed and embarrassed to find out that there was no shower in the room as it had been taken away along with the shower screen. Having checked in kate due to travelling my colleague raised the concern butbwas told there was nothing that could be done as there were no spare rooms. A room the following morning was made available for a shower. I find this really disappointing, if id booked a budget hotel id expect a lesser standard. I think the fairest solution to be a full refund from the hotel. I await your response.
Shower
Opinión verificada

10/10 Excepcional

Excellent for the price!
Opinión verificada

4/10 Regular

de kok mag eens een deftig gesprek krijgen want zijn gerechten waren te hard gebakken, te droog en hard vlees, herbakken croissants die steenhard zijn, platgekookte frieten, viel deze keer echt tegen. veel te duur betaald voor het eten dat ik kreeg.
Opinión verificada

8/10 Muy buena

Lovely hotel, friendly staff and lovely rooms. However bathroom was slightly dirty on arrival
Opinión verificada

2/10 Mala

Man behind the desk. Wasn’t very helpful on arrival. We paid £20 for breakfast.. To get cold streaky
Opinión verificada

8/10 Muy buena

.
Opinión verificada

10/10 Excepcional

Okay for a night

I stayed for just a night but the hotel is a bit old and i think needs a bit of upgrade.
Opinión verificada

10/10 Excepcional

Room is clean and nice.
Opinión verificada

4/10 Regular

Needs an update badly

Not the best in terms of condition, one pillow cushion on both sides, old appliances, no climate control system, old TV, not modern at all, poor quality carpets, not the cleanest. Presentation - 6/10
Opinión verificada

8/10 Muy buena

Comfortable stay, would benefit from a refresh

Hotel was in an easy location to get to with free parking. The rooms and bed were comfy, great service. Some areas of the hotel could do with an update though compared to other Mercure hotels I’ve stayed in.