Nestled near Temuco Shopping Mall, Best Western Ferrat is the perfect haven for relaxation and convenience. Enjoy a daily manager's reception, indulge in a breakfast buffet, or simply unwind at the coffee shop/cafe. Previous guests rave about the helpful staff.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Pet friendly
Free parking
Free WiFi
Restaurant
Connecting rooms available
Air conditioning
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Coffee shop/cafe
Babysitting
24-hour business center
Conference center
Business center
4 meeting rooms
24-hour front desk
Air conditioning
Computer station
Front-desk safe
Feel at home (6)
Babysitting (surcharge)
Connecting/adjoining rooms available
Private bathroom
Television
Daily housekeeping
Laundry facilities
The current price is $70
$70
$70 total
May 23 - May 24
Why we love this property
Food for every mood
This hotel offers culinary variety with a restaurant, cafe, and bar to suit changing tastes. A complimentary buffet breakfast starts each day deliciously.
Cozy creature comforts
Wrap up in plush bathrobes after exploring. Midnight cravings strike? The in-room minibar offers refreshments for spontaneous nightcaps.
German Becker Municipal Stadium - 4 min drive - 1.7 km
Temuco Catholic University - 5 min drive - 2.3 km
Getting around
Padre Las Casas Station - 15 min drive
Cajón Station - 24 min drive
Claret Station - 29 min drive
Restaurants
Cassis - 11 min walk
Papa John's - 3 min walk
Cafetería Marriet - 9 min walk
Fresa - 9 min walk
Mercato - 7 min walk
About this property
Best Western Ferrat
Best Western Ferrat puts you just a 5-minute drive from Temuco Shopping Mall and Temuco Catholic University. Guests looking for a bite to eat can check out the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Also, German Becker Municipal Stadium and Cerro Nielol Natural Monument are just a 5-minute drive away. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
88 rooms
Arranged over 8 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Express check-out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
Babysitting*
DONE
Pets
Pets allowed (1 total, up to 18 lbs per pet)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast on weekday mornings 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Free daily reception
Traveling with children
Babysitting (surcharge)
Working away
24-hour business center
4 meeting rooms
Computer station
Conference center
Services
24-hour front desk
Laundry facilities
Luggage storage
Wedding services
Multilingual staff
Facilities
Built in 2019
Safe-deposit box at front desk
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
42-inch Smart TV
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Bathrobes
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Stay connected
Laptop-friendly workspace
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
Children & extra beds
Babysitting is available for an extra charge
Pets
Service animals exempt from fees
Pet deposit: USD 100 per stay
Pets are allowed for an extra charge of USD 20 per accommodation, per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Ferrat Hotel
Best Western Ferrat Temuco
Best Western Ferrat Hotel Temuco
Frequently asked questions
Are pets allowed at Best Western Ferrat?
Yes, pets are welcome, with a limit of 1 total and maximum weight of 18 lbs per pet. There's a charge of USD 20 per accommodation, per night, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees.
Is parking offered on site at Best Western Ferrat?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Ferrat?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Best Western Ferrat?
No, this hotel doesn't have a casino, but Casino Dreams Temuco (6-min walk) is nearby.
What is there to do at Best Western Ferrat and nearby?
Recommended spots to visit include Temuco Shopping Mall (7-min walk) and German Becker Municipal Stadium (1 mi), along with Temuco Catholic University (1.1 mi) and Cerro Ñielol (1.4 mi).
Are there restaurants at or near Best Western Ferrat?
Yes, there's an onsite restaurant.
What's the area around Best Western Ferrat like?
Best Western Ferrat is a short 6-minute walk from Casino Dreams Temuco and 7 minutes' walk from Temuco Shopping Mall.
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Reviews
Best Western Ferrat Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
10
Location
9.4
Staff & service
9.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was great, plentiful, and absolutely great. (4 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
10/10 Exceptional
May 4, 2024
Good Hotel, great service and location
Hector
Hector, 2-night trip
Verified
10/10 Exceptional
Nov 9, 2024
Nice stay. Comfortable hotel and rooms. Staff very attentive and good service. Would stay again.
Rosa
Rosa, 2-night trip
Verified
10/10 Exceptional
Mar 2, 2025
Great stay
Excellent overall stay.
Great and plentiful breakfast.
Very comfortable room. Quiet.
Pleasant and helpful staff.
Convenient location.
Monique
Monique, 3-night trip
Verified
8/10 Very good
Mar 13, 2024
Dining hosts were very friendly and accommodating
Charles
Charles, 1-night trip
Verified
10/10 Exceptional
Nov 5, 2023
Hotel is very modern and looks beautiful. Staff are amazing and display excellent customer service.
VIRGINIA
VIRGINIA, 2-night trip
Verified
10/10 Exceptional
Mar 9, 2025
I was really surprised 👍
One of the best experiences ever in a 4 star hotel: friendly staff, comfortable rooms and especially the breakfast is absolutely great.
Peter
Peter, 2-night trip
Verified
10/10 Exceptional
Mar 17, 2025
The hotel was good with excellent welcoming staff. However the city was not for us. I am sure it would be suitable for business use though.
Rachael
Rachael, 2-night trip
Verified
10/10 Exceptional
Jan 26, 2024
Front desk staff professional and friendly. Made copies for me and recommended international shipping. Breakfast buffet was great. Rooms modern and clean w comfortable bed with cotton sheets.
Would stay here again.
Edward
Edward, 2-night trip
Verified
10/10 Exceptional
Jan 29, 2026
Extremely well managed and service provisions by hotel personnel. A 100%
Mark
Mark, 1-night trip
Verified
8/10 Very good
Nov 10, 2024
Close to everything we need.
Lissa
Lissa, 3-night trip
Verified
8/10 Very good
May 9, 2022
Nice spot, quiet and clean.
Christopher
Christopher, 3-night trip
Verified
10/10 Exceptional
Feb 22, 2023
Very helpful and friendly staff! Good breakfast, and clean rooms
Patricio
Patricio, 3-night trip
Verified
10/10 Exceptional
Dec 4, 2023
The lobby and my room are nice and modern.
Brian
Brian, 1-night trip
Verified
8/10 Very good
May 19, 2024
Recomendable
PABLO
PABLO, 1-night trip
Verified
10/10 Exceptional
Apr 7, 2025
.
Pablo
Pablo, 1-night trip
Verified
10/10 Exceptional
Oct 3, 2023
Everything ok
Guillermo
Guillermo, 1-night trip
Verified
8/10 Very good
Jan 5, 2023
Strong cigarette smell in hotel room
Francisco
Francisco, 1-night trip
Verified
6/10 Good
Sep 15, 2022
My room was big, but very cold, it's like they do not understand that these units are cold in the winter and need sufficient heat to keep the occupants warm. I should've just gone to holiday inn express, their units are always cozy no matter the weather.
Kathy
Kathy, 1-night trip
Verified
4/10 Fair
Feb 20, 2025
Never ever again
the hotel is a typical mid-range hotel, ideal to stay in on the way south or north. Our bad experience had to do with the management's lack of attention to customer satisfaction. We wanted to book dinner for Valentine's Day, which we happened to be passing through on our way south. We just wanted to stay and eat in peace, as we were coming from a 800 km trip. It turned out that they wanted to force us to take a Valentine's dinner, which was horribly expensive and not at all attractive for us. In addition, we had already confirmed the hotel reservation, so we considered that denying restaurant service to hotel guests was absolutely unacceptable, and so we made it known. Finally, they agreed, but we had a hard time anyway. When greed forgets customer satisfaction, something is very wrong.
Ricardo
Ricardo, 1-night trip
Verified
2/10 Poor
Jul 9, 2024
Dinner never arrived, wifi didn't work.
Went to the hotel for a 1 night stay for a business trip. I had to do some work on the computer and while checking in at the front desk, I tried to connect to the wifi without success, as the login portal kept saying "wrong credentials". The person in charge at the time said the following words: "oh, it's been happening to some guests for a while, you should just try again and it might work".
I was quite shocked: this is a recurring issue, but nobody seems to do nothing to fix it. That was around 8:30PM.
At 9:30PM, still trying to login to the wifi network without any success (and the captive portal didn't show any support phone number for help), I went downstairs for dinner at the lobby restaurant.
It was already 10:30PM and no signs of any food that I ordered, and still no wifi, so I went upstairs to try with other devices: I had two Android phones, two Windows PCs and one iPad, none of them were able to connect.
Fast forward to the next morning, before breakfast I check with the front desk if there is any estimate of when wifi would work. They had no idea, but said they could provide a device where I could use wifi at my room.
By the time I left at 10AM there was still no solution and tons of work I wasn't able to do.
Rodrigo
Rodrigo, 1-night trip
Verified
10/10 Exceptional
Apr 23, 2026
Rico Hotel siempre me quedo en mis viajes a Temuco, sugiero la habitacion mas grande es muy comoda
Victor
Victor, 1-night trip
Verified
10/10 Exceptional
Apr 9, 2026
Hotel com instalações novas, quartos limpos e confortáveis. Estacionamento fácil e seguro.
Luis M
Luis M, 1-night trip
Verified
10/10 Exceptional
Apr 5, 2026
Estacionamento no local. Hotel com estrutura nova, de excelente qualidade. Quarto muito confortável. Achamos as camas de solteiro um pouco estreitas, mas, isso não trouxe problemas. Uma sugestão é disponibilizar travesseiros de alturas diferentes, pois, para mim, os travesseiros eram muito altos.