I understand this is a budget hotel, and wasn't expecting any frills. Bed was okay, but could use better pillows. The couple that live on-site were very friendly and helpful (couldn't get TV to work). Did have an issue with another staff member. We went out but didn't check-out, it wasn't even 9:00 am and our key didn't work upon our return. When I asked the front desk, I was told you were automatically checked out. I told her we hadn't checked out, and needed key reactivated. She repeated we were checked out, and I responded no, we didn't check-out and all our stuff is still in the room. She actually snatched the key card from me, reactivated it, and said here, with a bit of a nasty attitude.