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Palms Hotel & Retreat By Palette London Romford

3.0 star property
Hornchurch hotel with restaurant

Choose dates to view prices

Palms Hotel & Retreat By Palette London Romford features a nightclub and puts you within a 15-minute drive of Lakeside Shopping Centre.

Reviews

7.0 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Laundry facilities
  • 24/7 front desk
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Nightclub
  • Self parking
  • Room service
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Conference space

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is $65
$83 total
includes taxes & fees
Jul 5 - Jul 6

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Double Room

Standard Double Room | Desk, soundproofing, iron/ironing board, free WiFi

Standard Double Room

7.4 out of 10
Good
(18 reviews)
  • Garden view
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Accessible Double Room

Accessible Double Room | Desk, soundproofing, iron/ironing board, free WiFi

Accessible Double Room

  • Garden view
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Double Room

Executive Double Room | Desk, soundproofing, iron/ironing board, free WiFi

Executive Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Bridal Suite

Bridal Suite | View from room

Bridal Suite

  • Garden view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room

Standard Twin Room | Desk, soundproofing, iron/ironing board, free WiFi

Standard Twin Room

  • Garden view
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room

Desk, soundproofing, iron/ironing board, free WiFi

Standard Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Bridal Suite

Desk, soundproofing, iron/ironing board, free WiFi

Bridal Suite

  • Sleeps 2
  • Free WiFi

View all photos for Executive Double Room

Desk, soundproofing, iron/ironing board, free WiFi

Executive Double Room

  • Sleeps 2
  • Free WiFi

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The price is $50
$60 total
includes taxes & fees
Jul 19 - Jul 20
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About the neighborhood

Map
Southend Arterial Road, Hornchurch, England, RM11 3UJ

What's nearby

  • Upminster Golf Club - 4 min drive - 3.7 km
  • Whitelands Dog Walking Area - 5 min drive - 2.1 km
  • Lakeside Shopping Centre - 14 min drive - 17.8 km
  • River Thames - 15 min drive - 18.5 km
  • Bluewater Shopping Centre - 21 min drive - 23.0 km

Getting around

  • London (SEN-Southend) - 33 min drive
  • Stansted Airport (STN) - 36 min drive
  • London City Airport (LCY) - 37 min drive
  • Heathrow Airport (LHR) - 73 min drive
  • Upminster Station - 4 min drive
  • Gidea Park Station - 6 min drive
  • Harold Wood Station - 23 min walk

Restaurants

  • ‪Great Wall Chinese Takeaway - ‬6 min drive
  • ‪The Hop Inn - ‬6 min drive
  • ‪The Ardleigh - ‬19 min walk
  • ‪Number One - ‬6 min drive
  • ‪The New Inn - ‬5 min drive

About this property

Palms Hotel & Retreat By Palette London Romford

  • Palms Hotel & Retreat By Palette London Romford features a nightclub and puts you within a 15-minute drive of Lakeside Shopping Centre.

At a glance

DONE

Hotel size

    • 138 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Onsite self parking (GBP 10 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Room service (limited hours)

Working away

  • Meeting room
  • Conference space (270 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Picnic area
  • Terrace
  • Nightclub
  • Lockers available
  • Banquet hall

Accessibility

  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 79
  • Upper floors accessible by stairs only
  • Thin carpet in room

Room amenities

Be entertained

  • 32-inch TV
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)

More

  • Daily housekeeping

Fees & policies

Parking

  • Self parking costs GBP 10 per day

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
This property has a strict no-smoking policy. Violators will be subject to penalties (GBP 250).

Also known as

Palms Hotel & Retreat By Palette London Romford Hotel
Palms Hotel & Retreat By Palette London Romford Hornchurch
Palms Hotel & Retreat By Palette London Romford Hotel Hornchurch

Frequently asked questions

Are pets allowed at Palms Hotel & Retreat By Palette London Romford?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Palms Hotel & Retreat By Palette London Romford?

Yes. Self parking costs GBP 10 per day.

What are the check-in and check-out times at Palms Hotel & Retreat By Palette London Romford?

You can check in starting at 3:00 PM. Check-out time is 11 AM.

Is there an onsite casino at Palms Hotel & Retreat By Palette London Romford?

No, this hotel doesn't have a casino, but Aspers Casino (26-min drive) is nearby.

What is there to do at Palms Hotel & Retreat By Palette London Romford and nearby?

Palms Hotel & Retreat By Palette London Romford has a nightclub and a picnic area.

Are there restaurants at or near Palms Hotel & Retreat By Palette London Romford?

Yes, there's an onsite restaurant.

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Reviews

Palms Hotel & Retreat By Palette London Romford Reviews

7.0

Good

8.0

Cleanliness

6.8

Amenities

7.0

Staff & service

7.6

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Excellent experience. Good hotel overall
Shafiq ur, 1-night trip
Verified

6/10 Good

The hotel was very clean and parking very safe.
Bolanle, 2-night trip
Verified

10/10 Exceptional

Nice clean hotel with pleasant and polite staff. Good food in restaurant
Clive, 2-night trip
Verified

10/10 Exceptional

Staff amazing, nice and clean.
Ashmal, 1-night trip
Verified

8/10 Very good

Hottest day of year so the air conditioned room was welcoming, room was spacious and comfortable, but did show some areas of wear. No coffee in the room. Breakfast expensive to opted for nearby McDonald’s instead. But overall a very pleasant stay.
Mark, 1-night trip
Verified

10/10 Exceptional

Friendly staff, BOKA restaurant which is attached to the hotel serves amazing food… highly recommend
Katie, 1-night trip
Verified

6/10 Good

The rooms were fairly clean, not as well presented as the former and restraint, which were lovely. The food in the restaurant was lovely and the barman/waiter was great at his job. The bedrooms were very hot, I kept a fan going at all times, provided at reception on request. The property is a bit out the way and I had to walk 20 minutes to the nearest pub to be able to do my work one afternoon. Working WiFi is a bit of an essential in the modern world, especially as my phone only had satellite reception! Still trying to understand how it is a ‘resort’ as no other facilities. I would go back for food but not to stay over
Vicki, 1-night trip
Verified

10/10 Exceptional

Nice clean room, polite staff and room service food was really good
Katie, 1-night trip
Verified

10/10 Exceptional

Nice hotel, comfortable bed and the room was clean. Breakfast was nice, although limited choices available.
Laura, 1-night trip
Verified

10/10 Exceptional

Nice clean room, staff polite as usual…
Katie, 1-night trip
Verified

10/10 Exceptional

Reception staff, clean room
Katie, 1-night trip
Verified

10/10 Exceptional

Friendly staff. Clean, comfortable spacious rooms, excellent restaurant.
Chris, 1-night trip
Verified

8/10 Very good

Really warm room with a comfortable large bed.
Karen, 1-night trip
Verified

10/10 Exceptional

Stayed a few times.. Clean, polite and great restaurant on site
Katie, 1-night trip
Verified

10/10 Exceptional

Clean room and friendly staff. Thank you
Katie, 1-night trip
Verified

10/10 Exceptional

Great for parking, fabulous meal in the restaurant
Cathrine, 1-night trip
Verified

10/10 Exceptional

Clean rooms, polite staff and the restaurant Boka on site serves amazing food. Or they provide room service if you don’t fancy leaving the room.
Katie, 1-night trip
Verified

6/10 Good

I attended for a Business Network meeting and stayed overnight at the hotel. I was in room 141, which was clean and comfortable. However, there was no natural light into the room and the lighting in the room is poor. The curtains were ill fitting and let the light in through the night from outside lighting. After the business network meeting, went into the bar area to get a drink and no members of staff were present, nor at reception. It was like a ghost town. On my way to my room bumped into 3 members of staff who let me know they were heading back to the reception/bar/restaurant area. At this point it was getting late, so had a drink, ordered a pizza to take and eat in my room.
Nicola, 1-night trip
Verified

8/10 Very good

Ideal location for what we wanted. Lovely clean hotel, recently renovated. Had just reopened when we visited, so a few teething issues, ran out of a lot of drinks, not enough breakfasts for people that had reserved a breakfast. Hotel was sold out due to Chelmsford part in the park. Overall lovely stay, some nice restaurants and bars,cafes close by.
Glen, 3-night trip
Verified

10/10 Exceptional

Woman on the reception was very helpful and friendly.
Ben, 1-night trip
Verified

2/10 Poor

False represented themselves as a spa in which they are not all in any capacity are or can be classed as. Upon arrival to the property I asked what time does the poor and spa open and the guy behind neural reception said to me we do not have a spa or a pool I don't understand. I have just recently been diagnosed with a shoemart in January my partner of recent had moved back from Portsmouth to RM12 at his parents due to his dad being diagnosed with dementia we have not seen each other for over three months I have two days off and my little girl was away with my dad so I booked this place to have two days relaxed as a spa and to spend time with him and it was somewhere within the location that was close to his dad and mum's home due to his dementia's condition. I traveled there and paid over 220 pound to find out the fact that they falsely represented themselves as a spa in which they do not have any no never have had those amenities or are spa never have been.
Shani Leigh, 2-night trip
Verified

10/10 Exceptional

Nicely appointed room and entrance area. Handy location with good access to the motorway network. Would stay here again. Large car park to the front of the premises.
David, 1-night trip
Verified

10/10 Exceptional

I had a great stay at the palms. I stayed for four days for a wedding event that took place in the event center. The staff were warm and most especially Nicholas at the front office also the housekeeping team that came in every morning for the room cleaning. The entire team was helpful. The Palms is near Harold Wood station, where you get on the Elizabeth line to take you to Heathrow airport or connect other places in the UK. Amber cabs are available to take you to the train stations or anywhere you want to go. Overall, I had an amazing time and will definitely visit again.
Akinduro, 4-night trip
Verified

10/10 Exceptional

Very clean and good service
Katie, 1-night trip
Verified

10/10 Exceptional

Very clean and tidy
Ben, 2-night trip