The room was spacious, quiet and very comfortable with several appliances/conveniences including TV, microwave, coffee maker, massager and ironing board, Unfortunately the phone didn't work nor the TV remote which required several walks to the front desk. Our friend in a nearby room reported that her microwave didn't work. Breakfast, continental style, was included. A greater disappointment was that the restaurant was closed as were some other amenities. Staff was courteous and professional. Overall, I would say that the hotel was still good value for money as there weren't too many other choices in this area outside North Bay.