2/10 Mediocre
25 de agosto de 2025
Cat pee odor in hallway.
The online pictures and walking into the lobby you’re like dang this place is nice for that price. The actual hotel and rooms that another thing. Very old and outdated, floors squeak and the walls/vents are all beat up. We go to our building 4, 2nd floor and to our long hallway of a room. The hallway smelt so bad, like cat peed or water damage in a room they didn’t take care of. I call the front office no answer, call every single button on the phone no answer. I call from cell phone instant answer to help. David answers and I tell him that the hallways have a horrible odor and is coming in the room. He said I will have someone come clean it and I’m like well that isn’t going to help. His response was “well I don’t know what else you want” then he hung up on me. Walked out of our room about an hour after and all they did was spray air freshener, carpets weren’t wet from cleaning it just smelled of a strong air freshener. My daughter has asthma and for them to actually not have that area closed of for guest to stay there is beyond me. The place was cheap to book but I will never be doing that again. Staff has no empathy of any kind knowing they most likely have a mold problem on that floor. 2 rooms down from us you can see they are doing construction on the place but the smell was beyond horrific.. everything seemed like it was falling apart or got a quick paint job and doing things cheap to keep things going.
Sarah
Sarah, viaje de 2 noches en familia
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