Our experience at this property was extremely disappointing from start to finish. The photos online were completely misleading and did not reflect the actual condition or appearance of the hotel. Shockingly, we received an email after paying for our reservation stating that “hotel images may not represent the actual look of the property.” That should have been our first red flag.
When we arrived, we were confused—it looked more like a run-down apartment complex than a hotel. There was no clear signage, and the exterior was uninviting. We stood at the front for quite a while before anyone came to assist us. There was no opportunity to view the room before checking in. The walkway to our room was in poor shape—scattered debris, dirt, and cobwebs everywhere. It looked like it hadn’t been cleaned in weeks. The door to our room was visibly damaged, we later discovered it didn’t close or lock properly, which raised serious safety concerns. We ended up placing a barrier in front of it to keep bugs from getting in. Inside, the room was a mixed bag. The furniture was visibly stained and worn, the carpet was ripped and soiled, and appliances were broken or barely functional. The bathroom was unpleasant—there were stains on the fixtures and debris on the floor, and the entire space had a strong musty odor that never went away. We found and killed a roach in the kitchen area. this stay was far below acceptable standards. We would not recommend this hotel to anyone.