Skip to main content

Pullman Melbourne City Centre

5.0 star property
Luxury hotel with 2 restaurants, near Bourke Street Mall

Choose dates to view prices

Located in the heart of Melbourne, Pullman Melbourne City Centre offers a luxurious retreat with two on-site restaurants serving local cuisine. Enjoy dry cleaning/laundry services and car rentals on site while taking advantage of free in-room WiFi, an outdoor entertainment area, and 2 bars. Previous guests rave about the helpful staff.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Breakfast available
  • Health club
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • 3 meeting rooms
  • Meeting rooms
  • Limo/town car service
  • 24-hour front desk
  • Car rentals on site

For families (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The current price is $163
$163 total
includes taxes & fees
May 24 - May 25

Why we love this property

Work and play perfected
This central business district hotel features meeting rooms and workstations. Guests can unwind with happy hour at the bar or enjoy 24-hour room service.
Foodie paradise
Discover 2 restaurants, 2 bars, and a cafe at this hotel. Savor local cuisine, pizza, and al fresco dining. Organic, locally-sourced, and vegan options abound.
Luxurious room comforts
Rainfall showers and blackout drapes create a sanctuary for relaxation. Guests can enjoy bathrobes, in-room massages, and 24-hour service.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Room, 1 King Bed (Premium)

Minibar, in-room safe, blackout drapes, soundproofing

Deluxe Room, 1 King Bed (Premium)

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, blackout drapes, soundproofing

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen beds

Superior Room, 2 Queen beds | Minibar, in-room safe, blackout drapes, soundproofing

Superior Room, 2 Queen beds

8.8 out of 10
Excellent
(30 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 Queen Bed

Minibar, in-room safe, blackout drapes, soundproofing

Classic Room, 1 Queen Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed (Executive)

Premium Room, 1 King Bed (Executive) | Minibar, in-room safe, blackout drapes, soundproofing

Premium Room, 1 King Bed (Executive)

8.0 out of 10
Very good
(2 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Premium, Lounge Access)

Minibar, in-room safe, blackout drapes, soundproofing

Deluxe Room, 1 King Bed (Premium, Lounge Access)

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, blackout drapes, soundproofing

Superior Room, 1 King Bed

9.8 out of 10
Exceptional
(14 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Lounge Access)

Minibar, in-room safe, blackout drapes, soundproofing

Superior Room, 1 King Bed (Lounge Access)

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (High Floor)

Minibar, in-room safe, blackout drapes, soundproofing

Superior Room, 1 King Bed (High Floor)

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed, Accessible

Minibar, in-room safe, blackout drapes, soundproofing

Classic Room, 1 Queen Bed, Accessible

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Garden views, serves lunch, dinner, and happy hour
Pullman Melbourne on the Park
East Melbourne
  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 1,006 reviews
The price is $140
$153 total
includes taxes & fees
May 25 - May 26
Pullman Melbourne on the Park
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
265 Little Bourke Street, Melbourne, VIC, 3000

What's nearby

  • Melbourne Central - 2 min walk - 0.2 km
  • Bourke Street Mall - 3 min walk - 0.3 km
  • Regent Theatre - 5 min walk - 0.5 km
  • Queen Victoria Market - 12 min walk - 1.0 km
  • SEA LIFE Melbourne - 14 min walk - 1.2 km

Getting around

  • Melbourne, VIC (MEB-Essendon) - 30 min drive
  • Melbourne Airport (MEL) - 35 min drive
  • Avalon Airport (AVV) - 56 min drive
  • Flinders Street Station - 8 min walk
  • Essendon Station - 10 min drive
  • Southern Cross Station - 15 min walk
  • Melbourne Central Station - 7 min walk
  • Parliament Station - 10 min walk
  • Flagstaff Station - 13 min walk

Restaurants

  • ‪Superhiro - ‬1 min walk
  • ‪Tetsujin - ‬2 min walk
  • ‪Mekong Vietnamese - ‬1 min walk
  • ‪Soul Cafe - ‬1 min walk
  • ‪China Bar - ‬1 min walk

About this property

Pullman Melbourne City Centre

Pullman Melbourne City Centre offers a fantastic location, putting you just a 5-minute walk from Melbourne Central and Bourke Street Mall. Guests can visit the health club for a workout or grab a bite to eat at Eva's Restaurant & Bar, one of 2 restaurants, which serves local cuisine and is open for breakfast, lunch, and dinner. This luxurious hotel is also within just a 10-minute walk of Regent Theatre and Collins Street. Fellow travelers say great things about the helpful staff and location. Public transportation is just a short walk: Melbourne Central Station is 7 minutes and Parliament Station is 10 minutes.

At a glance

DONE

Hotel size

    • 204 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 1.4 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered onsite valet parking (AUD 65 per night)
    • Offsite parking nearby (AUD 28 per night; discounts available)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Rock climbing nearby

Working away

  • 3 meeting rooms
  • Computer station
  • Conference space (581 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1987
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Health club
  • Designer stores on site
  • Shopping mall on site
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Outdoor entertainment area

Accessibility

  • Wheelchair accessible
  • Elevator
  • Elevator door width (inches): 43
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Front entrance ramp
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • 55-inch LCD TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

Eva's Restaurant & Bar - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Blossom Rooftop Bar - This rooftop bar specializes in pizza and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Elevate Club Lounge - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Ecotourism Australia Sustainable Tourism, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately AUD 20 to 50 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.4 percent

Children & extra beds

  • Rollaway beds are available for AUD 60.0 per night

Parking

  • Covered valet parking costs AUD 65 per night
  • Parking is available nearby and costs AUD 28 per night (2133 ft away)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Swanston Grand

Swanston Hotel

Pullman Melbourne on Swanston

Pullman Melbourne City Centre Hotel

Pullman Melbourne City Centre Melbourne

The Swanston Hotel Melbourne Grand Mercure

Pullman Melbourne City Centre Hotel Melbourne

Frequently asked questions

Does Pullman Melbourne City Centre offer free cancellation for a full refund?

Yes, Pullman Melbourne City Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Pullman Melbourne City Centre?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Pullman Melbourne City Centre?

Yes. Valet parking costs AUD 65 per night.

What are the check-in and check-out times at Pullman Melbourne City Centre?

Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Pullman Melbourne City Centre?

No, this hotel doesn't have a casino, but Crown Casino (4-min drive) is nearby.

What is there to do at Pullman Melbourne City Centre and nearby?

Have fun with nearby activities like cycling and rock climbing, and practice your swing on the nearby golf course. Additional recreation nearby includes casino gaming. Enjoy amenities like 2 bars and a health club.

Are there restaurants at or near Pullman Melbourne City Centre?

Yes, there are 2 onsite restaurants, featuring alfresco dining and local cuisine.

What's the area around Pullman Melbourne City Centre like?

Pullman Melbourne City Centre is in Melbourne Central Business District, a short 7-minute walk from Melbourne Central Station and 3 minutes' walk from Melbourne Central. Travelers say the local area is good for shopping and very walkable.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Pullman Melbourne City Centre Reviews

8.8

Excellent

9.4

Cleanliness

6.0

Location

8.8

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently great with a wide variety of delicious options. (13 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.

Popular mentions

Room
Location
Service staff
Restaurant
Lobby
Breakfast
Transportation
View
Bed
Store

Reviews

Verified

10/10 Exceptional

Great location, clean and tidy room with good amenities, very helpful staff
Michael, 4-night trip
Verified

10/10 Exceptional

Excellent location, clean hotel, great service
Katrina, 2-night trip
Verified

10/10 Exceptional

Hands down best hotel and in the best location with the best staf.
Ellen, 1-night trip
Verified

10/10 Exceptional

Lovely room awesome staff beautiful restaurants awesome locations
Claire lily, 4-night trip
Verified

10/10 Exceptional

Excellent stay. Staff were super helpful - friendly but professional. Rooms are clean and modern. Perfect location. Would absolutely stay again when in Melbourne.
Matt, 5-night trip
Verified

10/10 Exceptional

Exactly what we were looking for. Good friendly staff. Great location with easy access to Melbourne. Loved it.
Steven, 2-night trip
Verified

10/10 Exceptional

The room was great , staff helpful and fantastic location
Ryan, 3-night trip
Verified

10/10 Exceptional

Clean, central location and close to all the theaters nearby
Teresa, 2-night trip
Verified

10/10 Exceptional

Room was very clean. Excellent staff
Bhim, 1-night trip
Verified

10/10 Exceptional

Room was a great size for a family of 4, spotless, great amenities.
Skye, 1-night trip
Verified

10/10 Exceptional

Repeat guests I absolutely love this hotel for our city staycations. The general manager is amazing and always looks after us with a nice little welcome back gift. The rooms are some of the best in Melbourne CBD strongly recommend for an amazing location as well.
Rebecca, 2-night trip
Verified

8/10 Very good

Room was clean and their service was great. Breakfast was good with many options but portion was small for hot food.
Aurora, 1-night trip
Verified

8/10 Very good

Great gym. Room wasn’t the cleanest.
Lauren, 1-night trip
Verified

10/10 Exceptional

The room was a good size, clean and quiet. The Pullman CBD is located near China town and the bourke st mall. Trams are also nearby.
Philip, 4-night trip
Verified

8/10 Very good

Room was nice clean and quite
huong, 2-night trip
Verified

10/10 Exceptional

A great location, close to shops and beautiful space to stay in !!
Merrilyn, 2-night trip
Verified

10/10 Exceptional

great and fresh breakfast and amazing service
Rajan, 1-night trip
Verified

8/10 Very good

We loved the central location - great for access to transport and shops / restaurants. The room was very comfortable and we appreciated the provision of a water dispenser on each floor. The lobby decor scheme was an absolute eyesore and gave an awful first impression and the decor throughout was harsh and unattractive. In fact the hotel was much more comfortable than it appeared at first.
A, 1-night trip
Verified

10/10 Exceptional

Great for business trip

Location is perfect and the room is very clean and modern. The buttermilk pancakes for the breakfast were delicious.
SZU PO, 1-night trip
Verified

10/10 Exceptional

Great central location
Teresa, 2-night trip
Verified

8/10 Very good

staff were very pleasant and accommodating. Very happy the room was supplied with coffee and towels to compliment the bed numbers ie two doubles 4 towels and eight coffee pods.
mark, 1-night trip
Verified

10/10 Exceptional

Loved our stay at Pullman city. Staff were super helpful and the location is amazing, if you love to shop. Considering the location the room was still nice and quiet. Would highly recommend this motel.
Tamara, 1-night trip
Verified

8/10 Very good

Excellent place to stay.Beds were comfortable and there is plenty of room.hotel is located conveniently near shopping and public transportation
Sonia, 3-night trip
Verified

10/10 Exceptional

Great location for shopping Staff are fabulous! So helpful and friendly will definitely stay here again!
Riza, 1-night trip
Verified

10/10 Exceptional

Great location. Perfect for short stay
Kym, 1-night trip