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Grand Hotel Eden

2.5 star property
Beach hotel with outdoor pool, near Lake Lugano

Choose dates to view prices

Overlooking Lake Lugano, Grand Hotel Eden offers an indulgent retreat. Unwind with a reflexology treatment or practice yoga at the health club, then indulge in al fresco dining at Oasis restaurant. With Pilates classes and nearby golfing options, active travelers can stay engaged while relaxing on the rooftop terrace.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
  • Pet friendly
  • Parking available

Main amenities (12)

  • Private beach
  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool
  • Rooftop terrace
  • WiFi in the lobby
  • Free airport shuttle
  • Free train station pick-up
  • Health club
  • Sauna
  • Steam room
  • Free use of bicycles
  • Valet parking

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting services
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden

Room options

Available filters for rooms
Showing 10 of 10 rooms

Superior Single Room, Partial Lake View

  • Partial lake view
  • 30 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Superior Double or Twin Room, Partial Lake View

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

Deluxe Single Room, Lake View

  • Lake view
  • 30 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Deluxe Double or Twin Room, Lake View

  • Lake view
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

Deluxe Double or Twin Room, Lake View

  • Lake view
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

Superior Double or Twin Room, Partial Lake View

  • Partial lake view
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

Junior Suite, Lake View

  • Lake view
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

Deluxe Single Room, Lake View

  • Lake view
  • 30 sq m
  • Sleeps 4
  • 1 Twin Bed
  • Free WiFi

Superior Single Room, Partial Lake View

  • Partial lake view
  • 30 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Junior Suite, Lake View

  • Lake view
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

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The price is $171
$189 total
includes taxes & fees
Jun 3 - Jun 4
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About the neighborhood

Map
RIVA PARADISO,1, LUGANO, LUG, 6900

What's nearby

  • MASILugano Museum of Art of Italian Switzerland - 13 min walk - 1.1 km
  • Via Nassa - 14 min walk - 1.2 km
  • LAC Lugano Arte e Cultura - 14 min walk - 1.2 km
  • Chiesa di Santa Maria degli Angioli - 14 min walk - 1.2 km
  • Santa Maria degli Angeli - 16 min walk - 1.3 km

Getting around

  • Lugano (LUG-Agno) - 14 min drive
  • Milan Malpensa Airport (MXP) - 63 min drive
  • Lugano-Paradiso - 5 min walk
  • Lugano (QDL-Lugano Rail Station) - 25 min walk
  • Lugano Station - 25 min walk
  • Lugano Funicular Station - 24 min walk
  • Free airport shuttle
  • Free train station pick-up

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪GourmetBar - ‬4 min walk
  • ‪Spaghetti Store - ‬18 min walk
  • ‪Snack Ok Bar - ‬11 min walk
  • ‪Breakfast Lounge at Hotel Splendide Royal - ‬6 min walk

About this property

Grand Hotel Eden

Grand Hotel Eden is just 3.5 mi (5.7 km) from the airport and offers a free shuttle (available on request). You can indulge in hot stone massages, facials, or reflexology, and Oasis serves breakfast, lunch, and dinner. Other highlights include an indoor pool, an outdoor pool, and a rooftop terrace.

At a glance

DONE

Hotel size

    • 115 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Express check-in available
    • Minimum check-in age: 18
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting
DONE

Pets

    • Pets allowed (dogs only)
    • Restrictions apply*
WIFI

Internet

    • WiFi in public areas*
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (fees apply)
    • Onsite valet parking (CHF 25 per night)
DONE

Transfers

    • Free airport shuttle (available on request)*
    • Free train station pick-up*

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Babysitting services

What to do

  • Pilates classes
  • Yoga classes
  • Private beach nearby
  • Access to nearby outdoor pool
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Ski equipment rentals nearby
  • Scuba diving nearby
  • Skydiving nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (3444 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Wedding services
  • Free bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 1870
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Piano
  • Health club
  • Adjacent to a golf course
  • An outdoor pool
  • An indoor pool
  • Spa services
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Premium TV channels

Home comfort

  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Shower/tub combination
  • Bidet
  • Designer toiletries

Stay connected

  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include hot stone massages, sports massages, facials, and body scrubs. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

Oasis - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Zattera - Overlooking the ocean, this restaurant specializes in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 14 years of age.
  • Tourism fee: CHF 0.15 per person, per night

Optional extras

  • WiFi is available in public areas for an extra charge

Renovations and closures

The property is closed between January 1 and March 6.

Children & extra beds

  • Rollaway beds are available for CHF 80 per night

Parking

  • Self parking is available for an extra charge
  • Valet parking costs CHF 25 per night

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision
  • Children under 12 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Eden Grand Hotel

Grand Eden

Grand Eden Hotel

Grand Eden Paradiso

Grand Hotel Eden

Grand Hotel Eden Paradiso

Hotel Grand Eden

Grand Hotel Lugano

Grand Hotel Eden LUGANO

Grand Eden LUGANO

Grand Hotel Eden Hotel

Grand Hotel Eden LUGANO

Grand Hotel Eden Hotel LUGANO

Frequently asked questions

Is Grand Hotel Eden currently open?

The property is closed between January 1 and March 6.

Does Grand Hotel Eden offer free cancellation for a full refund?

Yes, Grand Hotel Eden does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Hotel Eden?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at Grand Hotel Eden?

Yes, dogs are welcome. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Grand Hotel Eden?

Yes. Valet parking costs CHF 25 per night.

Is airport shuttle service offered by Grand Hotel Eden?

Yes, a free airport shuttle is available.

Is there an onsite casino at Grand Hotel Eden?

No, this hotel doesn't have a casino, but Casino Lugano (4-min drive) and Casinò di Campione (11-min drive) are both nearby.

What is there to do at Grand Hotel Eden and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes Pilates and yoga. Relax in the hot tub and take invigorating swims in the indoor and outdoor pools. Grand Hotel Eden also has a sauna and a steam room, as well as a garden and access to a nearby outdoor pool.

Are there restaurants at or near Grand Hotel Eden?

Yes, Oasis offers alfresco dining, international cuisine, and ocean views.

Does Grand Hotel Eden have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Grand Hotel Eden like?

Grand Hotel Eden is located on the waterfront, a short 5-minute walk from Lugano-Paradiso and 14 minutes' walk from Via Nassa.

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Reviews

Grand Hotel Eden Reviews

8.0

Very Good

8.6

Cleanliness

8.8

Location

8.4

Staff & service

7.6

Property conditions & facilities

Reviews

Verified

8/10 Very good

Bästa läge med hänförande utsikt

Lugano/Paradisos bästa läge med en hänförande utsikt. Smakfull inredning av rummet. Det var dock något år sedan senaste renovering. De tog hand om bilen och parkerade den i säkert garage, så att vi kunde lämna det bagage vi inte behövde i bilen. Vi trivdes mycket bra.
Raoul, 1-night trip
Verified

8/10 Very good

Für ein Fünfsternehotel ganz ordentlich

angenehm
Ulrike, 4-night trip
Verified

10/10 Exceptional

Best location on the lake in Lugano

A lovely hotel but great staff and location. good facilities and great view from our bedroom.
richard, 5-night trip
Verified

10/10 Exceptional

Great hotel near lake lugano

Great experience, staff is very friendly and accommodating. Centered very close to lake lugano and san salvatore. The only drawback was old air conditioning which was not enough during day time. Would love to stay here again in future.
2-night trip
Verified

8/10 Very good

Great view, expensive and won't return...

Lugano is a very beautiful town. The Hotel Hotel Eden is a bit a tired - the star rating is not really warranted and not not really worth the cost. Most of the staff were very polite and accommodating, though I was extremely disappointed that the evening duty manager for reception would not provide a complementary bottle of water and requested a $10 CHF payment, which I refused. I found his behavior very unprofessional.
michael d, 2-night trip
Verified

2/10 Poor

3 Star hotel with rude staff

We had two rooms and all comments apply to both rooms so this was not an exception! Hotel appears as if it is in a timewarp with no evidence of renovation other than the bathrooms since the 1980s with clearly visible signs of deterioration on the outside and inside. Air Conditioning does not work! Ants on bathroom floors, hard mattresses and hard pillows. bar is a ghost town and not even staffed. Dinner staff rushed us through pricy dinner because we went to dinner at 10:15 even though the front desk told us upon arrival that the restaurant is open to receive guests until 10:30. Buffet beakfast was also rushed when we arrived at 10:15 and does not include omelettes. Upon checkout, front desk staff added taxes and more than 70 CHF in movie charges we did not incur. Would not believe that my taxes are supposed to be included and had to show my Expedia receipt to remove the taxes. Also refused to remove the movies and accused me of dishonesty in front of my children until I proved per their delapidated TV system records that the movie charges were incurred 45 mins prior to my check in time which made me wonder, why were there movie charges in my room 45 mins before my check in time at 11pm? Asked for the manager but front desk staff refused to call the manager and gave me a very hesitant apology after being proven wrong. Cannot imagine why a hotel like that is rated 5 stars in Switzerland! It should never be rate above 3 stars!!! Otherwise wonderful location and view
Hassan, 1-night trip
Verified

4/10 Fair

مستواه متوسط

الموقع ممتاز لكن الغرفة فيها نمل وحشرات ونوع فرش السرير غير جيد وغير مريح ودورة المياه الشور ضعيف، أما الافطار ليس جيد ، وبالتالي السعر لا يستحقه للأسف
MESHAL A A, 1-night trip
Verified

2/10 Poor

Avoid..AC non functional

Air conditioning was not working in the room. Staff was non-cooperative.. No service team / mechanical / technical staff was present. Had to haggle with the Front Office to change the room on a different floor although same result - non functional AC.. Hotel did not even have fans as backup
Vikash, 1-night trip
Verified

4/10 Fair

outdated

Hotel is outdated. Found spiders in my room. The staff was not very helpful. Not worth the price.
Jose, 2-night trip
Verified

10/10 Exceptional

Chambre côté lac magnifique

Hôtel très bien situé au bord du lac avec un très joli balcon sur le lac à 15 min de marche du centre Attention demander les chambres côtés lac, les autres chambres ont une vue sur la route!
1-night trip
Verified

2/10 Poor

Worat experience of my life!!!!!!!

Pathetic experience. Staff very very rude. Charged me a hefty amount without notice for not leaving the room clean. No air conditioner in room. Staff kept on lying that they would switch it on next morning. Overall a must no-no for me and my family.
Verified

6/10 Good

古くホテル内移動しにくい
Verified

10/10 Exceptional

Great hotel!
Verified

6/10 Good

The service was fantastic. The view from the balconies was beautiful. But the the beds and rooms need updating. The hairdryer was weak and the room smelled musty.
Verified

8/10 Very good

Kurzurlaub

Kurzurlaub. Unbequeme Betten für zwei Nächte jedoch ok
Verified

8/10 Very good

Hotel mit super Lage

Das Hotel ist sehr schön gelegen, das Personal freundlich und zuvorkommend. Eine grosse Enttäuschung war der Spa. An einem Abend wurde im Pool ein Schwimmkurs für Kinder durchgeführt. Von Ruhe und Erholung somit keine Spur. Zudem standen für das gesamte Hotel nur ca. 10 Liegestühle zur Verfügung. Der Hamam ist einfach ein Dampfkabine und die zwei Saunas sind eher klein. Aber was eigentlich fast unvorstellbar ist, ist dass die Sauna mit dem Nacktbereich nicht abgetrennt ist. Jeder der zum Pool geht, oder an der Rezeption wartet, hat freien Blick zur Sauna. Das ist sehr unangenehm, wenn man nackt aus der Sauna kommt.
Verified

8/10 Very good

جميل وذو اطلالة رائعة للغرف المطلة على البحيرة

جيدة
Verified

10/10 Exceptional

ممتازة جدا
Verified

8/10 Very good

Traumlage und preiswert

Das Hotel tront an der Promenade von Lugano über allem. Die Einrichtung erinnert an malerische Zeiten der 90er-Jahre, vermag aber noch immer zu überzeugen. Frühstück, Sauberkeit etc. alles einwandfrei, Lage wie erwähnt einmalig, wobei man schauen sollte, dass man ein Zimmer im Hauptgebäude mit voller Seesicht erhält. Ein einziger Kritikpunkt: Der Fokus des Hotels liegt auf Gästen aus dem mittleren Osten. Das ist aufgrund des Wachstums dieses Kundensegments verständlich. Allerdings sollte darauf geachtet werden, dass diese Gäste keine pausenlose Besserbehandlung erhalten, nur weil sie anspruchsvoller auftreten. Bspw. bei der Platzwahl beim Frühstück wurden wir im Gegensatz zu arabischen Gästen nicht danach gefragt, ob wir draussen Platz nehmen möchten. Eines dieser Details, die man leider nicht vergisst. Kurz: Unbedingt besuchen, aber schauen, dass man ebenfalls voll zum Zuge kommt. :-)
Verified

10/10 Exceptional

Very beautiful hotel and great location! Food was also very good!
Verified

8/10 Very good

Excellently located 5* Lugano hotel

Our 10 night stay at the hotel would have been rated higher if the bed mattress had not been so uncomfortably firm.
Verified

4/10 Fair

Weit entfernt von einem 5-Sterne-Hotel

1) Kostenloser Shuttle-Service: Der Shuttle-Service vom Flughafen ist vermutlich nur dann verfügbar, wenn man ihn rechtzeitig vorher bucht. Das erfährt man jedoch erst am Flughafen, wenn man im Hotel anruft und nachfragt, ob der Shuttle jetzt kommen könnte. Aber selbst bei einer Buchung von 24h im Voraus, kam mein Shuttle 13 min zu spät. An der Rezeption - die mit dem Fahrer telefoniert haben - hat es immer nur geheißen, der Shuttle wäre in 1 min da. Kundenfreundlich geht anders. 2) Zimmer: Mein Zimmer war zwar sauber, aber ich hatte Ameisen im Bad (6. Stockwerk). Als ich mein Zimmer betreten habe war es durch den strahlenden Sonnenschein extrem aufgeheizt. Eine Klimaanlage gibt es zwar, ist jedoch in der "Heizperiode" (Mai) nicht verfügbar. Offene Balkontüre => Baustellen- und Straßenlärm. 3) Kostenloses Frühstücksbuffet: übersichtlich aber ausreichend, die Säfte kommen aus dem Tetrapack, die frischen Früchte waren trotz Mai geschmacklos und Spiegeleier hätten 10,- CHF Aufpreis gekostet.
Verified

10/10 Exceptional

Mycket angenäm vistelse - fantastiskt läge på hotellet och möjliggjorde härliga promenader längs strandpromenaden och bilutfärder till outlet Foxtown och Como
Verified

6/10 Good

Nice location and nice reception staff

Poor breakfast
Verified

8/10 Very good

good or biz; good location

All if good = "+" big room ; "+" Nice lake View/ "+ free wifi - and normal speed inyernet; the only problem is "-" the Price - too high ; and very hight rate for parking / i was begining November - low season - the hotel was almist empty - I estimate 30% max occupation