Upon checking in, the front desk staff was friendly and efficient. The rooms were clean. This is an older property that could use some repair. Our room door would slam shut before we could catch it. I'm sure our neighbors loved that. The sink counters are VERY low. My biggest problem was the fact that the handicapped parking is VERY inconvenient for anyone who is confined to a wheelchair full time. The sidewalk and doorway leading from parking into the hotel is narrow, dangerous, and extremely difficult for a wheelchair to negotiate. Unfortunately, there is a need to keep the door from handicapped parking into the hotel locked after 10:00 pm for security reasons. I have stayed in many hotels in which side entrances were accessible with a room key. This is not the case with this property. The breakfast area is on two different floors. You get breakfast on the first floor, but may need to carry your food upstairs to the second floor to eat. This was not a problem for me, but might be for others. The breakfast was simple, but good. Be careful in the parking lot, there is a wicked pot hole on the side lot. We found it! The cleaning staff seems to be hard working and vigilant. We waited at the front desk to check out for several minutes and never saw anyone. So we just dropped our key cards and left.