In the heart of Rouen, Mercure Rouen Centre Cathedrale offers an upscale retreat. With a library, dry cleaning services, and a restaurant on site, this hotel's eco-certified charm is sure to impress. Unwind at the bar or stay connected with in-room WiFi.
7 rue Croix de Fer, Accès Parking via Rue des Arsins, Rouen, Seine-Maritime, 76000
What's nearby
Rouen Cathedral - 1 min walk - 0.2 km
Rue du Gros-Horloge - 1 min walk - 0.2 km
Gros Horloge - 3 min walk - 0.3 km
Saint-Ouen Church - 4 min walk - 0.4 km
Tour Jeanne d'Arc - 8 min walk - 0.7 km
Getting around
Rouen (URO-Rouen - Seine Valley) - 26 min drive
Theatre des Arts Tram Station - 7 min walk
Beauvoisine Tram Station - 11 min walk
Gare-Rue Verte Tram Station - 13 min walk
Palais de Justice Tram Station - 5 min walk
Honoré de Balzac Tram Stop - 24 min walk
Restaurants
L'Odas - 1 min walk
Dame Cakes - 2 min walk
Les Macarons de Grand' Mère Auzou - 1 min walk
Brasserie Paul - 3 min walk
L'impressionniste Bar - 1 min walk
About this property
Mercure Rouen Centre Cathedrale
Mercure Rouen Centre Cathedrale offers a fantastic location, putting you just a 5-minute walk from Rouen Cathedral and Church of Saint-Maclou. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, Gros Horloge and Saint-Ouen Church are within just a 10-minute walk. The helpful staff and location get great marks from fellow travelers. The property is just a short walk to public transportation: Palais de Justice Tram Station is 5 minutes away.
At a glance
DONE
Hotel size
125 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 20 per day)
Wheelchair-accessible parking on site
Onsite parking limited
Height restrictions apply for onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
To-go breakfast (surcharge) each morning 6:30 AM–10 AM
Restaurant
Bar/lounge
Room service
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Library
Television in common areas
Locally sourced food is prioritized
At least 80% organic food
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
Some profits reinvested in community and sustainability
Local culture & ecosystem education
Double-glazed windows
Uses some LED lighting
Comprehensive food waste policy
Waste recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible registration desk
Stair-free path to entrance
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Uses some LED lighting
Recycling
Water-efficient showers only
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
To-go breakfast is offered for an extra charge of approximately EUR 20 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 30 per pet, per night
Parking
Self parking costs EUR 20 per day
Parking height restrictions apply
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Also known as
Mercure Cathedrale
Mercure Cathedrale Hotel
Mercure Cathedrale Hotel Rouen Centre
Mercure Rouen Centre
Mercure Rouen Centre Cathedrale
Accor Rouen Centre Cathedrale
Mercure Rouen Centre Cathedrale Hotel Rouen
Mercure Rouen Centre Cathedrale Hotel
Mercure Rouen Cathedrale Rouen
Mercure Rouen Centre Cathedrale Hotel
Mercure Rouen Centre Cathedrale Rouen
Mercure Rouen Centre Cathedrale Hotel Rouen
Frequently asked questions
Does Mercure Rouen Centre Cathedrale offer free cancellation for a full refund?
Yes, Mercure Rouen Centre Cathedrale does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Rouen Centre Cathedrale?
Yes, pets are welcome. There's a charge of EUR 30 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Mercure Rouen Centre Cathedrale?
Yes. Self parking costs EUR 20 per day. Parking spots may be limited.
What are the check-in and check-out times at Mercure Rouen Centre Cathedrale?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Mercure Rouen Centre Cathedrale and nearby?
Recommended spots to visit include Rouen Cathedral (2-min walk) and Church of Saint-Maclou (4-min walk), along with Gros Horloge (5-min walk) and Saint-Ouen Church (5-min walk).
Are there restaurants at or near Mercure Rouen Centre Cathedrale?
Yes, there's an onsite restaurant.
What's the area around Mercure Rouen Centre Cathedrale like?
Mercure Rouen Centre Cathedrale is in Rouen City Centre, a short 5-minute walk from Palais de Justice Tram Station and 5 minutes' walk from Gros Horloge. Travelers give top marks for the hotel's prime location.
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Reviews
Mercure Rouen Centre Cathedrale Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.6
Location
9.0
Staff & service
8.8
Property conditions & facilities
Guest review summary
What guests liked
The breakfast was excellent with a wide variety of options and a great selection. (37 reviews)
From real guest reviews summarized by AI.
Popular mentions
Location
Service staff
Room
Parking
Car
Cathedrals
Walking
Breakfast
Shopping center
Lobby
Reviews
Verified
10/10 Exceptional
May 27, 2026
It seemed impossible to find such a wonderful location, a lovely room, and the kind of breakfast that keeps you thinking about the next day!
Soraya
Soraya, 1-night trip
Verified
10/10 Exceptional
Apr 13, 2026
Lovely breakfast. Very friendly staff
Rachael
Rachael, 2-night trip
Verified
10/10 Exceptional
Feb 15, 2026
Very pleasant staff, great location, and a small gift for Valentine’s day, it was lovely :)
Alisa
Alisa, 1-night trip
Verified
10/10 Exceptional
Feb 17, 2026
Very courteous and welcoming staff
christophe
christophe, 2-night trip
Verified
10/10 Exceptional
Apr 20, 2026
Great location! The staff were great and always very helpful. We could not have asked for better. The breakfast had a lot of choices and was excellent. The parking and access was a little tricky, but the communication system around it, along with the staff help was very good.
One minor comment. There was a minor smell in the room, perhaps due to musty carpet. Each night I acclimated. But if you have allergies, that may be a problem for you.
I loved the staff!
Kathleen
Kathleen, 3-night trip
Verified
10/10 Exceptional
Dec 31, 2025
Nice location. Great staff
Fawaz
Fawaz, 1-night trip
Verified
10/10 Exceptional
Jan 6, 2026
Very friendly staff...super efficient check in/out. Location perfect for a City break....you can walk anywhere in a few minutes!
Richard
Richard, 5-night trip
Verified
8/10 Very good
Jan 29, 2026
Great location and being able to park under the hotel was great. Only feedback that we seemed to be charged for the tea/coffee from the machine in the lounge area. Staff on reception very helpful
Steven
Steven, 3-night trip
Verified
10/10 Exceptional
Feb 15, 2026
Nice! Clean!
Josiane
Josiane, 3-night trip
Verified
10/10 Exceptional
Dec 21, 2025
Spacious room. Super clean hotel. Very friendly, warm staff from welcome to check out.
Celine
Celine, 1-night trip
Verified
10/10 Exceptional
Aug 30, 2025
Great location and staff were very kind and helpful.
Elaine
Elaine, 1-night trip
Verified
8/10 Very good
Sep 16, 2025
The hotel is adequate and clean. Location is great and near attractions.
Andrew
Andrew, 1-night trip
Verified
8/10 Very good
Sep 7, 2025
The location was really good, very convenient
Verified traveler
3-night trip
Verified
10/10 Exceptional
Aug 1, 2025
Comfortable room, helpful staff and good breakfast.
Timothy
Timothy, 1-night trip
Verified
10/10 Exceptional
Jul 17, 2025
Great location
Martin
Martin, 1-night trip
Verified
10/10 Exceptional
May 10, 2024
Nice place great location, great breakfast.
J
J, 2-night trip
Verified
10/10 Exceptional
Jul 1, 2025
Staff were excellent especially the gentlemen in the lobby bar area
Andrew
Andrew, 3-night trip
Verified
8/10 Very good
Sep 20, 2025
Nice property in terrific location.
Driving to it and parking at the property is not for the faint of heart- optimally park elsewhere or come by train.
Ronald
Ronald, 1-night trip
Verified
10/10 Exceptional
May 4, 2025
This was great, located in the center of Rouen.
Mark
Mark, 1-night trip
Verified
8/10 Very good
Sep 8, 2025
Great location, helpful staff, spacious room. V. Good breakfast.
Room could use an update/redecoration.
Alan
Alan, 3-night trip
Verified
6/10 Good
Dec 20, 2025
Parking access is terrible
Bar menu is poorly done and very limited.
No espresso all day. Only privilege rooms I was told? Staff trying to accommodate but can’t flex with management decisions. Breakfast buffet overpriced. We went to nice cafe around the corner…. Great location once the car is parked…
Olivier
Olivier, 2-night trip
Verified
10/10 Exceptional
Jul 7, 2025
Being right next to the Cathedral was fantastic and being able to park at the hotel after travelling down the streets where you need the passcode to lower the bollards was great. The staff were wonderful
Douglas
Douglas, 3-night trip
Verified
10/10 Exceptional
Sep 18, 2025
Centrally located. Parking a car here is a hassle. Nice and easy.
Ryan
Ryan, 2-night trip
Verified
10/10 Exceptional
Jun 2, 2025
Very good. Great location
Kari
Kari, 2-night trip
Verified
10/10 Exceptional
Oct 28, 2024
Clean hotel in a great area. Easy walk to all attractions and train station.