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Hotel Hafen Hamburg

4.0 star property
Hotel with 2 bars/lounges, near Reeperbahn

Choose dates to view prices

In the heart of Hamburg-Mitte, Hotel Hafen Hamburg offers a sophisticated retreat. Savor breakfast or dinner at Restaurant Port, enjoy al fresco dining on the terrace, and stay connected with in-room WiFi. Guests have praised the helpful staff who ensure a seamless stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Breakfast available
  • Self parking
  • Room service
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Children stay free
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Elevator
The current price is $160
$171 total
includes taxes & fees
Jun 28 - Jun 29

Room options

View all photos for Double Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Double Room

8.4 out of 10
Very good
(20 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Cabin's Class Single Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Cabin's Class Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Captains class Single Room

A hotel room with two beds, a balcony with a view of buildings, and a painting on the wall.

Captains class Single Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free WiFi

View all photos for Commander‘ s Class Single Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Commander‘ s Class Single Room

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free WiFi

View all photos for Lieutenants class Single Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Lieutenants class Single Room

8.0 out of 10
Very good
(1 review)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Sailor`s Class Single Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Sailor`s Class Single Room

8.8 out of 10
Excellent
(5 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Sailor`s Class Double Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Sailor`s Class Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Lieutenants Class Double Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Lieutenants Class Double Room

9.2 out of 10
Wonderful
(15 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Commander‘ s Class Double Room

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Commander‘ s Class Double Room

8.8 out of 10
Excellent
(23 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Captains Class Double Room

A hotel room with two beds, a balcony with a view of buildings, and a painting on the wall.

Captains Class Double Room

8.6 out of 10
Excellent
(27 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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Exterior
ARCOTEL Onyx Hamburg
Hamburg-Mitte
  • Pet friendly
  • Parking available
  • Free WiFi
  • Air conditioning
9.0 out of 10, Wonderful, 1,001 reviews
The price is $130
$139 total
includes taxes & fees
Jul 19 - Jul 20
ARCOTEL Onyx Hamburg
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About the neighborhood

Map
Seewartenstr. 9, Hamburg, HH, 20459

What's nearby

  • St. Pauli Piers - 1 min walk - 0.2 km
  • Reeperbahn - 7 min walk - 0.6 km
  • St. Michaelis Church - 9 min walk - 0.8 km
  • Fish Market - 12 min walk - 1.0 km
  • Miniatur Wunderland - 18 min walk - 1.5 km

Getting around

  • Hamburg Airport (HAM) - 16 min drive
  • Michaeliskirche Hamburg Station - 10 min walk
  • Sternschanze Station - 28 min walk
  • Hamburg Dammtor Station - 29 min walk
  • Landungsbrücken Station - 2 min walk
  • St. Pauli U-Bahn - 6 min walk
  • Baumwall U-Bahn - 12 min walk

Restaurants

  • ‪Blockbräu - ‬3 min walk
  • ‪Hard Rock Cafe Hamburg - ‬3 min walk
  • ‪Mojo Club - ‬5 min walk
  • ‪BrewDog St. Pauli - ‬5 min walk
  • ‪Hafen-Klub Hamburg - ‬2 min walk

About this property

Hotel Hafen Hamburg

  • Hotel Hafen Hamburg puts you in a great location, within just a 10-minute walk of St. Pauli Piers and Reeperbahn. For a bite to eat, guests can check out Restaurant Port, which serves breakfast, lunch, and dinner. Also, Fish Market and Elbe Philharmonic Hall are just a 5-minute drive away. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Landungsbrücken Station is 2 minutes and St. Pauli U-Bahn is 6 minutes.

At a glance

DONE

Hotel size

    • 380 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered onsite self parking (EUR 25 per day)
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • 2 bars/lounges
  • Restaurant
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Pool table

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • 2 buildings/towers
  • Built in 1858
  • Safe-deposit box at front desk
  • Terrace
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Renewable energy used
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Elevator door width (inches): 28
  • Front entrance ramp
  • Hand-held showerheads
  • Magnifying mirror
  • Height-adjustable showerhead
  • Well-lit path to entrance
  • 2 stairs to reach property

Room amenities

Be entertained

  • 32-inch Smart TV
  • Satellite TV channels

Home comfort

  • Heating
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • Uses some LED lighting
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

Restaurant Port - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Tower Bar - Onsite cocktail bar. Open daily.
Willi's Bierstube - Onsite pub. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in GreenSign Hotel, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 29 for adults and EUR 14.5 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 30 per pet, per day

Parking

  • Covered self parking costs EUR 25 per day
  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Also known as

Hafen Hamburg Hotel
Hafen Hotel
Hafen Hotel Hamburg
Hamburg Hafen Hotel
Hamburg Hotel Hafen
Hotel Hafen
Hotel Hafen Hamburg
Hotel Hamburg Hafen
Hafen Hamburg
Hotel Hafen Hamburg Hotel
Hotel Hafen Hamburg Hamburg
Hotel Hafen Hamburg Hotel Hamburg

Frequently asked questions

Are pets allowed at Hotel Hafen Hamburg?

Yes, dogs are welcome. There's a charge of EUR 30 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Hotel Hafen Hamburg?

Yes. Self parking costs EUR 25 per day. Parking spots may be limited.

What are the check-in and check-out times at Hotel Hafen Hamburg?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

Is there an onsite casino at Hotel Hafen Hamburg?

No, this hotel doesn't have a casino, but Casino Esplanade (4-min drive) is nearby.

What is there to do at Hotel Hafen Hamburg and nearby?

Hotel Hafen Hamburg has 2 bars.

Are there restaurants at or near Hotel Hafen Hamburg?

Yes, Restaurant Port offers alfresco dining.

What's the area around Hotel Hafen Hamburg like?

Hotel Hafen Hamburg is a short 2-minute walk from Landungsbrücken Station and 2 minutes' walk from St. Pauli Piers.

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Reviews

Hotel Hafen Hamburg Reviews

8.8

Excellent

9.2

Cleanliness

9.2

Location

8.8

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was excellent and abundant with a variety of options. (33 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Location
Air conditioning
View
Lobby
Harbors
Breakfast
Service staff
Bar
Parking

Reviews

Verified

8/10 Very good

Breakfast and dinner area was a bit pricy, decided to eat at the Melt cafe down the street for breakfast (highly recommend)! Overall the stay was nice and centrally located.
Aaron, 2-night trip
Verified

10/10 Exceptional

A lovely comfortable place in a great location to walk in any direction feeling absolutely safe. Great if pricey breakfast but worth it.
William, 2-night trip
Verified

8/10 Very good

We spent last night from our trip at Hotel Haven. Breakfast was excellent and only complain is for the missing AC
Timo Tapani, 1-night trip
Verified

10/10 Exceptional

Amazing hotel and the staff made it even better, especially Richi. We will definitely be back.
Zlatan, 3-night trip
Verified

10/10 Exceptional

Helpful and very friendly staff

Very friendly and helpful staff, no complaints from my instructor Mr Roy Barraclough who enjoyed his stay.
Simon, 3-night trip
Verified

10/10 Exceptional

I would recommend this hotel to anyone wanting to have walkable access to major attractions, conveniences to the subway at the Landungsbrucken station with an efficient and friendly staff. The hotel was very clean, property well maintained and it offered the most wonderful breakfasts overlooking the Elbe River.
Stafford, 2-night trip
Verified

8/10 Very good

Hotel Hafen by the port

The position is fantastic and the restaurant is very good. Rooms are comfy and the shower was excellent complete with towel warmer. Small fridge in the room was appreciated but there was nowhere to make a cuppa, either in the room or a communal area. We were there for the Parade of Cruisers. Excellent weekend.
Taken from the restaurant deck looking over the port.
Taken from the restaurant deck looking over the port.
Taken from the restaurant deck looking over the port.
Taken from the restaurant deck looking over the port.
Susan, 2-night trip
Verified

8/10 Very good

Great place to stay.

Historical place on a nice location with view at the harbour. Breakfast was amazing (but expensive) and the breakfast/restaurant is beautifully decorated. They have a nice terrace outside.
Frans, 1-night trip
Verified

8/10 Very good

Very good and convenient location for us - hotel very comfortable except the night was extremely hot and air con not really that good.
Denis, 1-night trip
Verified

10/10 Exceptional

Better than OK

Great hotel. Great view and great service
3-night trip
Verified

10/10 Exceptional

Excellent choice

Always a pleasure to use this hotel. Very good service from the staff, clean, no problem at checkin and checkout.
Andre, 1-night trip
Verified

6/10 Good

Great location, hot rooms

Great location, near u/s bahn, harbour and Reperbahn. Be prepared for many stairs to get to the hotel. Clean and comfortable rooms. Friendly staff. No a/c, so the rooms get very hot! A floor-fan helped a little, but not enough.
Jane Synnøve, 2-night trip
Verified

10/10 Exceptional

Very nice hotel in a great location. The only issue was that it was very hot when I was there, and there is no air conditioning. But, the staff moved me to a different area of the hotel where the room was a bit cooler.
1-night trip
Verified

8/10 Very good

Overall the hotel was excellent and is in a fantastic location. The rooms are well appointed and clean. The staff professional and helpful. It has great bar and restaurant facilities which are resonably priced. My only criticism is over the cost of the parking facilities. Its underground public parking, but the hotel has elevators directly down there. Given this and the cost of the rooms at the Hafen, I would have liked to see the parking subsidised and not just full public cost (around €30 per day).
Dave, 3-night trip
Verified

8/10 Very good

Nice view from our premium room. Breakfast way overpriced at 27€ per person. Hotel layout confusing, 3 separate buildings with the only common connection was a parking lot. No common hallway. Our room number was 40502. It took us two attempt’s to find the right elevator. Nice view from rooftop bar but to small and limited menu.
Frederick, 1-night trip
Verified

10/10 Exceptional

Fantastic hotel with a very personal touch.

Fantastic hotel with a very personal touch. Quirky and with a good sense of humor. It is definitely not a hotel that you have visited before which probably is the reason it is so popular. The location is also great. Also, there is a fantastic pub with a lot of charme and a rooftop bar with an amazing view and very good cocktails. Con’s: the elevator will not necessarily take you to your floor as the hotel is constructed between two different buildings so I would definitely not recommend if you are handicapped or have a problem carrying your own luggage. Also, the beds are very small. But all in all, a great hotel and we would definitely return.
1-night trip
Verified

10/10 Exceptional

Fantastic hotel with a very personal touch.

Fantastic hotel with a very personal touch. Quirky and with a good sense of humor. It is definitely not an ordinary hotel, which probably is the reason it is so popular. The location is also great. Also, there is a fantastic pub with a lot of charme and a rooftop bar with an amazing view and very good cocktails. Con’s: the elevator will not necessarily take you to your floor as the hotel is constructed between two different buildings so I would definitely not recommend if you are physically disabled or have a problem carrying your own luggage. Also, the beds are very small. But all in all, a great hotel with a lot of charm and funky details and we would definitely return.
Funky detail
Beautiful staircase
1-night trip
Verified

10/10 Exceptional

Fantastic hotel with a very personal touch.

Fantastic hotel with a very personal touch. Quirky and with a good sense of humor. It is definitely not a hotel that you have visited before which probably is the reason it is so popular. The location is also great. Also, there is a fantastic pub with a lot of charme and a rooftop bar with an amazing view and very good cocktails. Con’s: the elevator will not necessarily take you to your floor as the hotel is constructed between two different buildings so I would definitely not recommend if you are physically disabled or have a problem carrying your own luggage. Also, the beds are very small. But all in all, a great hotel, and we would definitely return.
Funky detail
Beautiful staircase
1-night trip
Verified

8/10 Very good

I chose to stay here because it was very close to the water and had seemingly great views. It was a very close distance to the tour boats and has large stairs leading down to the river. It is a very cool property. When booking, I looked at each room and selected this one because it was the only room showing a balcony and river view. When we checked in, I was given a room with no view at all. Somewhat deceived, I called the desk and she had one to switch me into saying I had the choice (I didn’t have any choices at booking.) but I appreciated how easy it was to get what I thought I paid for! The hotel is full of fascinating maritime decor and unique pieces of history - we loved to admire the lobby and hotel bar. Parking our car was pretty in the ramp, and was located directly underneath our hotel tower. The only thing I’m bummed about it that given how I booked this hotel for the view, the tower bar was the largest part of that. It was a big draw. My ancestors emigrated out of this harbor so the view was important to me! The tower bar was closed for maintenance the two evenings we were there… we weren’t even allowed to look at it. Had I known, I would have chose a different hotel honestly. We certainly still enjoyed our stay; but we only stayed two days and one night so I was trying to make the most of it. I would recommend this hotel, and stay there again if we had access to all of the treasures.
Jazmine, 1-night trip
Verified

8/10 Very good

Nice hotel
Frank, 2-night trip
Verified

8/10 Very good

We had to pay for the breakfast even though we did not eat it, as we had an early morning flight. However, the hotel required us to purchase it as part of the stay.
Eva, 2-night trip
Verified

8/10 Very good

The room was clean and orderly in a nice quiet neighborhood.
Walter, 4-night trip
Verified

10/10 Exceptional

Beautiful hotel
IOLANY, 2-night trip
Verified

8/10 Very good

A convenient place to stay. Breakfast is not included and is extremely expensive. The room was quite nice and well laid out.
Joan, 2-night trip
Verified

10/10 Exceptional

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Rob, 1-night trip