Experience the essence of Düsseldorf at Hotel Palm Premium, where helpful staff and modern comforts blend seamlessly. Connect to in-room WiFi, take advantage of luggage storage, and unwind with a visit to the hair salon or business center.
Düsseldorf Christmas Market - 17 min walk - 1.5 km
Rhine Promenade - 6 min drive - 2.3 km
Getting around
Düsseldorf Intl. Airport (DUS) - 25 min drive
Düsseldorf (MGL-Düsseldorf - Mönchengladbach) - 29 min drive
Cologne - Bonn Airport (CGN) - 49 min drive
Düsseldorf Central Station - 4 min walk
Düsseldorf (QDU-Düsseldorf Central Train Station) - 5 min walk
Düsseldorf Volksgarten Station - 17 min walk
Stresemannplatz Tram Stop - 1 min walk
Mintropplatz Tram Stop - 4 min walk
Ostrasse U-Bahn - 4 min walk
Restaurants
Kagaya - 3 min walk
Damla Baklavaları - 1 min walk
Restaurantalya - 3 min walk
Bar Ellington - 2 min walk
Tokyo Ramen Takeichi - 4 min walk
About this property
Hotel Palm Premium
Hotel Palm Premium puts you just a 5-minute drive from Konigsallee and Rhine Promenade. Also, Marktplatz and Düsseldorf Christmas Market are just a 5-minute drive away. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Stresemannplatz Tram Stop is steps away and Mintropplatz Tram Stop is 4 minutes.
At a glance
DONE
Hotel size
39 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Electric vehicle charging point on site
Height restrictions apply for onsite parking
Onsite garage
24-hour offsite parking within 1969 ft (EUR 20 per day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–9:30 AM on weekdays and 7:00 AM–10:30 AM on weekends
Traveling with children
Children stay free (see details)
Working away
Business center
Services
Front desk (limited hours)
Hair salon
Luggage storage
Multilingual staff
Facilities
1 building/tower
ATM/banking
Accessibility
Elevator
Well-lit path to entrance
Room amenities
Be entertained
32-inch Smart TV
Satellite TV channels
Home comfort
Heating (climate-controlled)
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
Mobile key entry
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 16 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for EUR 30.0 per night
Parking
Parking is available nearby and costs EUR 20 per day (1969 ft away; open 24 hours)
Parking height restrictions apply
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.
Also known as
Novum Hotel Plaza Düsseldorf Zentrum
Novum Hotel Plaza Düsseldorf Zentrum Duesseldorf
Novum Plaza Düsseldorf Zentrum
Novum Plaza Düsseldorf Zentrum Duesseldorf
Novum Hotel Plaza Düsseldorf Zentrum Düsseldorf
Novum Plaza Düsseldorf Zentrum Düsseldorf
Novum Plaza Düsseldorf Zentrum
Hotel Novum Hotel Plaza Düsseldorf Zentrum Düsseldorf
Düsseldorf Novum Hotel Plaza Düsseldorf Zentrum Hotel
Hotel Novum Hotel Plaza Düsseldorf Zentrum
Frequently asked questions
Does Hotel Palm Premium offer free cancellation for a full refund?
Yes, Hotel Palm Premium does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Palm Premium?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Palm Premium?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Hotel Palm Premium?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Hotel Palm Premium and nearby?
Recommended spots to visit include Konigsallee (7-min walk) and Marktplatz (1 mi), along with Düsseldorf Christmas Market (1.1 mi) and Rhine Promenade (1.2 mi).
What's the area around Hotel Palm Premium like?
Hotel Palm Premium is in Stadtmitte, a short 1-minute walk from Stresemannplatz Tram Stop and 7 minutes' walk from Konigsallee.
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Reviews
Hotel Palm Premium Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.8
Amenities
9.2
Staff & service
8.6
Property conditions & facilities
Popular mentions
Service staff
Kitchen
Bed
Reviews
Verified
8/10 Very good
Dec 15, 2025
Didn't Take Breakfast, All staff very Good, Great Location Modern and Clean Hotel.
Steven
Steven, 4-night trip
Verified
8/10 Very good
Oct 12, 2025
Close to main station and choices of restaurants in walking distance.
Just right! Great location - close to the train station, shopping, restaurants, the Oldtown (Altstadt). The staff was friendly, courteous, competent, and multi-lingual. The room was clean. The bed was comfortable. The bathroom, shower, were clean. Plenty of hot water on demand. The breakfast was comprehensive and very good. I stayed on a Sunday night and attended Mass at St. Andreas, which is only about 25 minutes by foot. St. Andreas is beautiful. Would I stay here again? Absolutely!
George
George, 1-night trip
Verified
10/10 Exceptional
Jan 20, 2024
The staff were very nice and welcoming.
Curtis
Curtis, 2-night trip
Verified
10/10 Exceptional
Jun 29, 2024
Very friendly and helpful staff, hotel is very convenient for the train station or just as a base for going to other places or sports watching. Great value for money too!
James
James, 3-night trip
Verified
6/10 Good
May 28, 2024
Walking distance to everything
Older hotel well maintained clean friendly staff
Daniel
Daniel, 1-night trip
Verified
10/10 Exceptional
Mar 25, 2024
Very friendly staff. The room is clean and quiet. An early breakfast was arranged for us as the flight left early.
Anu
Anu, 7-night trip
Verified
10/10 Exceptional
Apr 11, 2024
Excellent value and service
Given the relatively low price i was sceptical about all the excellent reviews but they are warranted. Really excellent service, friendly staff, good location, spotless room, excellent value.
Joseph
Joseph, 1-night trip
Verified
10/10 Exceptional
Dec 1, 2023
Very clean!
SUNNY
SUNNY, 1-night trip
Verified
10/10 Exceptional
Aug 27, 2023
Friendly and competent staff. Modern newly renovated room with comfortable bathroom. Windows have good noise insulation. Air condition is quiet and effective. Thank you, it was a good stay.
Stefan
Stefan, 1-night trip
Verified
2/10 Poor
Oct 30, 2025
So the hotel itself was great. The staff was really nice, the room was fine for the price, the bed was comfy, everything was very clean. However, there is a club right next to the hotel, the Mazaga Club which is open and plays music until 5am on Saturday. So while I was hoping for a quiet night, I couldn't sleep because of the bass reverberating around the building. Maybe on other days this is not a problem or if you can sleep in noisy environments - sadly, I'm not one of them.
Balint
Balint, 1-night trip
Verified
8/10 Very good
Jul 25, 2025
Staff very nice. Unfortunately no coffee pot in room. No ice available
Briony Sue
Briony Sue, 1-night trip
Verified
10/10 Exceptional
Aug 23, 2023
Nice room with Kitchen
Kitchen was excellent. Toilette seating was uncomfortable due to the position of toilette roll holder which stick out to my shoulder position.
Reception staff were great!
Boin
Boin, 5-night trip
Verified
10/10 Exceptional
Jan 29, 2024
Great friendly reception
Near by Dusseldorf HBF. Studio type that was very spacious you can place luggage anywhere, and had everything required. Modern and clean bathroom. Just wish the heated dry rack worked though.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Mar 10, 2024
Great option in the center
Great staff. Fully equipped kitchen. Good bed and temperature. Windows have great sound insulation. The only thing is missing - washing machine. There was also some old carpet smell but overall I would definitely come back.
Alexey
Alexey, 3-night trip
Verified
10/10 Exceptional
Dec 6, 2024
No issues with the property but had to ask for coffees and milk for the room as they werent replenished daily.Area near the hotel didnt inspire confidence at night but had no issues during our 4 nights there.Not the cleanest German city and we have been to a few but still enjoyed our time there.
Alistair
Alistair, 4-night trip
Verified
8/10 Very good
Apr 17, 2024
Lovely staff
A nicer room than in the picture, which was a pleasant surprise. The people on reception were incredibly helpful and very lovely. There was some noise outside my room in the night but I think this was another guest, which can't be helped.
Lucy
Lucy, 2-night trip
Verified
8/10 Very good
Feb 24, 2024
Reasonably priced and comfortable
Comfortable room with a kitchenette. Friendly staff, I could check in early as the room was ready. The room was clean with a comfortable bed. There’s a new tax that has to be paid separately, which is strange. They asked for cash payment of this tax, but I didn’t have that and it cost 10 % extra to pay it with a card.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Jul 1, 2024
Stayed here for 3 nights while in town for the Euros. Originally booked for 2 nights but added a third once we got there and they were very accommodating! The front desk was very friendly and offered suggestions for sightseeing. I believe the hotel was fully booked but it was super quiet, I couldn’t tell that anyone else was staying on our floor. The room was a good size and the kitchenette was useful. Very walkable to train station, restaurants, nice coffee shop, and not too far from old town area. Felt self late at night. Only issue was the air conditioning wasn’t super strong in the room, but I may not have set it correctly.
Erika
Erika, 2-night trip
Verified
10/10 Exceptional
Sep 8, 2025
Great central location. Close to everything, lots of food options especially Japanese. Really friendly staff, super clean hotel and a bargain for the price
terence
terence, 4-night trip
Verified
10/10 Exceptional
May 5, 2026
Didn't have breakfast
anna
anna, 1-night trip
Verified
8/10 Very good
Oct 23, 2024
The hotel is close enough to Little Tokyo so that you can walk easily throughout the neighborhood.