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Hampton Inn West Springfield

2.5 star property
Hotel within easy reach of Big E

Choose dates to view prices

At the gateway to Eastern States Exposition, Hampton Inn West Springfield invites you to relax in style. Enjoy a free breakfast buffet, unwind near the cozy lobby fireplace or take a refreshing dip in the seasonal pool. With high-speed WiFi and helpful staff always available, this hotel is perfect for exploring Holyoke Mall and beyond.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking available
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Fitness center
  • Self parking
  • Seasonal outdoor pool
  • Room service
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Lobby fireplace
  • Front-desk safe
  • ATM/banking services

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The current price is $89
$102 total
includes taxes & fees
Jun 9 - Jun 10

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for 1 King Bed, Accessible, Non Smoking

1 King Bed, Accessible, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, Accessible, Non Smoking

Room, Accessible, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Room, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

Room, 1 Queen Bed, Accessible (Roll-In Shower) | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard room

Standard room | In-room safe, desk, blackout drapes, iron/ironing board

Standard room

7.8 out of 10
Good
(28 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for 1 KING BED STUDY WITH SOFABED NONSMOKING

In-room safe, desk, blackout drapes, iron/ironing board

1 KING BED STUDY WITH SOFABED NONSMOKING

  • Sleeps 3
  • Free WiFi

View all photos for 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • Free WiFi

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • Free WiFi

View all photos for Room, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 2
  • Free WiFi

Room with Two Queen Beds and Microwave/Fridge - Non-Smoking

  • Sleeps 4
  • Free WiFi

Room with 1 King Bed and Tub - Mobility Accessible Non-Smoking

  • Sleeps 4
  • Free WiFi

2 Double Mobility Access Roll in Shower Ns

  • Sleeps 4
  • Free WiFi

1 Queen Mobility/Hearing Access Tub Nosmok

  • Sleeps 2
  • Free WiFi

Mobility Accessible Queen Room with Roll in Shower

  • Sleeps 2
  • Free WiFi

View all photos for 1King study sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

1King study sofa bed

8.0 out of 10
Very good
(26 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

King Study With Sofabed-Non Smoking

  • Sleeps 3
  • Free WiFi

View all photos for 1 King Accessible Tub Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

1 King Accessible Tub Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for 1 Queen Accessible Roll In Shower Non-Smoking

Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

1 Queen Accessible Roll In Shower Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for 1 Queen Mobility Hearing Accessible Tub Non-Smoking

Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

1 Queen Mobility Hearing Accessible Tub Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for 2 Double Accessible with Roll In Shower Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

2 Double Accessible with Roll In Shower Non-Smoking

  • Sleeps 4
  • Free WiFi

Similar properties

Seasonal outdoor pool
Quality Inn West Springfield
West Springfield
  • Pool
  • Free breakfast
  • Pet friendly
  • Free parking
7.0 out of 10, Good, 1,014 reviews
The price is $93
$106 total
includes taxes & fees
Jun 15 - Jun 16
Quality Inn West Springfield
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About the neighborhood

Map
1011 Riverdale St, West Springfield, MA, 01089

What's nearby

  • Riverdale Center - 3 min walk - 0.3 km
  • Riverdale Shops - 3 min walk - 0.3 km
  • Q Pin 2's - 6 min walk - 0.6 km
  • Olympia Ice Center - 16 min walk - 1.4 km
  • Big E - 3 min drive - 2.1 km

Getting around

  • Springfield Union Station (ZSF) - 6 min drive
  • Westfield, MA (BAF-Barnes Municipal) - 16 min drive
  • Bradley Intl. Airport (BDL) - 27 min drive
  • Springfield Union Station - 5 min drive
  • Holyoke Station - 9 min drive
  • Northampton Station - 18 min drive

Restaurants

  • ‪Wood-N-Tap - ‬3 min walk
  • ‪Chili's Grill & Bar - ‬7 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Burger King - ‬2 min walk
  • ‪Panera Bread - ‬4 min walk

About this property

Hampton Inn West Springfield

  • At Hampton Inn West Springfield, you'll be just a 5-minute drive from Big E and Holyoke Mall. For a bit of exercise, you can visit the fitness center or go for a swim in the seasonal outdoor pool. Also, MGM Springfield and Naismith Memorial Basketball Hall of Fame are within a short drive. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 125 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 50 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Uncovered onsite self parking (USD 5.00 per night)
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking includes off-street options

Property amenities

Food and drink

  • Free buffet breakfast each morning 6 AM–10 AM
  • Coffee/tea in a common area
  • Free reception (select days)
  • Room service

Traveling with children

  • Children stay free (see details)

What to do

  • Golfing nearby

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1989
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • Seasonal outdoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Visual alarms in hallways
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Sofa bed
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: USD 250 per accommodation, per stay

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation (may vary based on length of stay)

Parking

  • Uncovered self parking costs USD 5.00 per night

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to September

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards and debit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

State tax ID - C0001873250

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hampton Inn Hotel West Springfield

Hampton Inn West Springfield

West Springfield Hampton Inn

Hampton Inn West Springfield Hotel West Springfield

Hampton Inn West Springfield Hotel

Hampton Inn West Springfield Hotel

Hampton Inn West Springfield West Springfield

Hampton Inn West Springfield Hotel West Springfield

Frequently asked questions

Does Hampton Inn West Springfield offer free cancellation for a full refund?

Yes, Hampton Inn West Springfield does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hampton Inn West Springfield?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Hampton Inn West Springfield?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hampton Inn West Springfield?

Yes. Self parking costs USD 5.00 per night.

What are the check-in and check-out times at Hampton Inn West Springfield?

Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Hampton Inn West Springfield?

No, this hotel doesn't have a casino, but MGM Springfield (6-min drive) is nearby.

What is there to do at Hampton Inn West Springfield and nearby?

Hampton Inn West Springfield has a seasonal outdoor pool and a fitness center.

What's the area around Hampton Inn West Springfield like?

Hampton Inn West Springfield is a short 18-minute walk from Olympia Ice Center and 18 minutes' walk from Connecticut River.

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Reviews

Hampton Inn West Springfield Reviews

8.2

Very Good

8.4

Cleanliness

8.6

Location

8.8

Staff & service

8.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as good, excellent, or delicious with a good variety of options. (41 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Location
Bed
Shower
Weather
Water
Restaurant
Parking

Reviews

Verified

8/10 Very good

Very clean, breakfast was excellent. Older hotel rooms but maintained well.
Christy, 2-night trip
Verified

10/10 Exceptional

Always stay here when in town for business. Staff is wonderful, friendly, efficient and professional. Great buffet breakfast choices.
Kathleen M, 2-night trip
Verified

8/10 Very good

Plumbing issue resolved quickly with a room change. Rooms are clean and staff was friendly and helpful. Easy parking and free breakfast were a big plus. Building showing some wear and tear.
Tammy C, 1-night trip
Verified

8/10 Very good

The room was clean and the staff was helpful.
Tammy C, 2-night trip
Verified

10/10 Exceptional

I always choose this hotel when in the area for business. The staff is incredibly professional, efficient and kind. Room is comfortable, location is great for food and shopping. Breakfast is delicious with a good variety. Highly recommend.
Kathleen M, 1-night trip
Verified

8/10 Very good

AC was very adequate! Room was clean, staff very friendly.
Karen, 1-night trip
Verified

10/10 Exceptional

The staff was absolutely amazing! Close to our event, rooms were clean and everything worked and though there is always that one loud group the staff was sure to address and fix the issue.
Pamela, 2-night trip
Verified

10/10 Exceptional

Clean room. Very accommodating and nice.
Denise, 1-night trip
Verified

10/10 Exceptional

Professional and friendly staff. Beds were comfy. Breakfast was good. Will stay here again.
Jacqueline, 2-night trip
Verified

8/10 Very good

Clean room breakfast good coffee
Anita, 1-night trip
Verified

10/10 Exceptional

Property was well maintained and clean. Front office staff were great. The breakfast they had was excellent. Will definitely visit again.
John, 2-night trip
Verified

10/10 Exceptional

Yes it was clean
Dexter, 1-night trip
Verified

8/10 Very good

Noisy Clean rooms were bonus
Linda, 1-night trip
Verified

8/10 Very good

The includes breakfast and convenient location is one of the main reasons we like to stay in this hotel. It’s usually pretty clean but the property is a bit dated and could use some updates. All in all a solid choice and our first choice when we visit West Springfield.
Kelly, 3-night trip
Verified

8/10 Very good

It’s was good alot of noise going on at night in the area of our room but it was ok
Deanna, 3-night trip
Verified

8/10 Very good

Appreciate that you always know what you're getting at a Hampton. Room was clean. Bed was comfortable. I tend to be a light sleeper in hotels as it is, but was woken by the door across the hall closing (closers on the doors slam the doors a bit if you don't catch it) and the traffic was also easily heard.
Crystal, 1-night trip
Verified

10/10 Exceptional

Excellent staff

The front desk and cleaning staff are very professional, friendly and helpful. Always stay at this Hampton Inn during my trip to work in the area.
Kathleen, 2-night trip
Verified

8/10 Very good

It was good, close to shopping and food options.
Eric, 2-night trip
Verified

10/10 Exceptional

Great place and comfortable!
1-night trip
Verified

10/10 Exceptional

It was a pleasant stay. Staff was professional and courteous. Would definitely stay again.
Francisca, 2-night trip
Verified

10/10 Exceptional

Another great stay.

Friendly staff, clean and comfortable room, excellent free breakfast.
Richard, 1-night trip
Verified

10/10 Exceptional

Near shopping area
ADANMA, 3-night trip
Verified

8/10 Very good

As expected for the price. Excellent breakfast.
Bernadette Taylor, 3-night trip
Verified

10/10 Exceptional

Staff was really friendly and welcoming, room was decent and clean, nice breakfast.
Karyn, 1-night trip
Verified

10/10 Exceptional

Clean room.
Robert, 1-night trip