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Mercure Hotel Raphael Wien

4.0 star property
Hotel with 24-hour fitness, near Schönbrunn Palace

Choose dates to view prices

Mercure Hotel Raphael Wien offers an upscale retreat near Schönbrunn Palace. With a library, sauna, and 24-hour gym, you can unwind in style. Stay connected with free in-room WiFi and take advantage of dry cleaning/laundry services, car rentals on site, business center amenities.

Reviews

7.8 out of 10
Good

Popular amenities

  • Airport transfer
  • Parking available
  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Self parking
  • Business center
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Car rentals on site
  • Library
  • Front-desk safe

Feel at home (6)

  • Rollaway/extra beds
  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The current price is $96
$108 total
includes taxes & fees
May 25 - May 26

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed | Down comforters, pillowtop beds, in-room safe, desk

Privilege, Double Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Down comforters, pillowtop beds, in-room safe, desk

Standard Double Room, 1 Double Bed

8.0 out of 10
Very good
(8 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 2 Twin Beds

Standard Double Room, 2 Twin Beds | Down comforters, pillowtop beds, in-room safe, desk

Standard Double Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio, 1 Double Bed

Studio, 1 Double Bed | Down comforters, pillowtop beds, in-room safe, desk

Studio, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Wallgasse 23, Vienna, Vienna, 1060

What's nearby

  • Raimund Theater - 2 min walk - 0.2 km
  • Mariahilfer Street - 5 min walk - 0.4 km
  • Museum of Contraception and Abortion - 5 min walk - 0.4 km
  • Wiener Stadthalle - 14 min walk - 1.2 km
  • Naschmarkt - 5 min drive - 2.9 km

Getting around

  • Vienna International Airport (VIE) - 39 min drive
  • Vienna West Station - 8 min walk
  • Vienna (XWW-Vienna West Train Station) - 8 min walk
  • Vienna Meidling Station - 27 min walk
  • Mariahilfer Gürtel Tram Stop - 3 min walk
  • Gumpendorfer Straße Tram Stop - 3 min walk
  • Gumpendorfer Street U-Bahn - 3 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪COFFEEWERK | Specialty Coffee - ‬7 min walk
  • ‪asia box to go - ‬7 min walk
  • ‪Alaturka - ‬6 min walk
  • ‪Merak | Traditional Characoal Barbecue - ‬7 min walk
  • ‪Bäckerei Josef Schrott - ‬8 min walk

About this property

Mercure Hotel Raphael Wien

At Mercure Hotel Raphael Wien, you'll be within a 10-minute drive of Schönbrunn Palace and Vienna State Opera. Guests can enjoy the 24-hour fitness center, and buffet breakfast is available daily. Also, Wiener Stadthalle and Vienna Christmas Market are within a short drive. The property is just a short walk to public transportation: Mariahilfer Gürtel Tram Stop is 3 minutes and Gumpendorfer Straße Tram Stop is 3 minutes.

At a glance

DONE

Hotel size

    • 78 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered onsite self parking (EUR 22 per day)
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1973
  • Safe-deposit box at front desk
  • Library
  • 24-hour fitness center
  • Sauna
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • At least 80% lighting from LEDs
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 20 per person
  • Airport shuttle service is offered for an extra charge of EUR 45 per vehicle (one way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for EUR 35.0 per stay

Parking

  • Covered self parking costs EUR 22 per day
  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Also known as

Das President

Das President Hotel

Das President Vienna

Hotel Das

Mercure Hotel Raphael Wien Opening June 2016 Vienna

Hotel Das President Vienna

Mercure Hotel Raphael Wien Opening June 2016

Mercure Raphael Wien Opening June 2016 Vienna

Mercure Raphael Wien Opening June 2016

Mercure Hotel Raphael Wien Vienna

Mercure Raphael Wien Vienna

Mercure Raphael Wien

Mercure Hotel Raphael Wien (Opening June 2016)

Mercure Raphael Wien Vienna

Mercure Hotel Raphael Wien Hotel

Mercure Hotel Raphael Wien Vienna

Mercure Hotel Raphael Wien Hotel Vienna

Frequently asked questions

Does Mercure Hotel Raphael Wien offer free cancellation for a full refund?

Yes, Mercure Hotel Raphael Wien does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Hotel Raphael Wien?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Mercure Hotel Raphael Wien?

Yes. Self parking costs EUR 22 per day. Parking spots may be limited.

Is airport shuttle service offered by Mercure Hotel Raphael Wien?

Yes, an airport shuttle is available. The charge is EUR 45 per vehicle one way.

What are the check-in and check-out times at Mercure Hotel Raphael Wien?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Mercure Hotel Raphael Wien?

No, this hotel doesn't have a casino, but Casino Wien (8-min drive) is nearby.

What is there to do at Mercure Hotel Raphael Wien and nearby?

Mercure Hotel Raphael Wien has a 24-hour fitness center and a sauna.

What's the area around Mercure Hotel Raphael Wien like?

Mercure Hotel Raphael Wien is in Mariahilf, a short 3-minute walk from Mariahilfer Gürtel Tram Stop and 17 minutes' walk from Wiener Stadthalle.

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Reviews

Mercure Hotel Raphael Wien Reviews

7.8

Good

8.4

Cleanliness

7.8

Location

8.0

Staff & service

7.6

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Location was perfect
Samia, 2-night trip
Verified

10/10 Exceptional

Excellent hotel

Excellent hotel. Good location and very nice staff.
Tsz Yuk, 4-night trip
Verified

10/10 Exceptional

Nice small hotel in a very good and quiet central location.
Andreas, 1-night trip
Verified

6/10 Good

The hotel is in a good neighbourhood, the service is great, and the room was fine. The only complaint is about bad pillows, which should have been replaced a while ago.
Jovana, 2-night trip
Verified

8/10 Very good

Convenience Location
Margarete, 7-night trip
Verified

8/10 Very good

Fair hotel

Fair quality vs price. Nice and helpful crew. Comfortable room and good location.
Jacek, 2-night trip
Verified

6/10 Good

Really lovely staff and a very convenient location. Very responsive to my requests when needed. The bed was comfortable but the room itself seemed a bit tired and in need of some TLC. That asides it was a very lovely stay and the staff once again were wonderful.
Joshua, 3-night trip
Verified

8/10 Very good

Review of stay

My stay is good, the room is comfortable. The bathtub shower is far too high to get into for a 5 foot 2 lady. Will not be ideal for elderly occupants. Bathroom wall areas especially in the shower area needs demoulding or has to be redecorated. The room price per night is far too high compared to many 4 stars hotels I have stayed in Europe.
Remedios, 6-night trip
Verified

8/10 Very good

Good location terrible breakfast small elevators no restaurant or bar
Maureen, 2-night trip
Verified

10/10 Exceptional

The facility is modern with very clean spacious rooms and friendly staff. The only issue is sound as the doors bang when closed.
Ekaterini, 2-night trip
Verified

4/10 Fair

A truly terrible experience. *The hotel's location is not good; it's far from the center and 1.5 km from the metro. *There are no drinks in the room, even for a fee; you only get water from reception if you ask for it. One night they said they ran out of water. *Breakfast is the same every morning; there are no additional or changing items. *There is no area inside the hotel to sit and have a drink, and not even a smoking area outside. *Most of the staff are impolite; they ignore you and pretend not to hear you. They have the toilet key, and even when you ask for it, they tell you to get it from somewhere else. *The hair dryer and other appliances in the room break down, and there are no additional amenities. B
Tolga, 5-night trip
Verified

8/10 Very good

Good.

The hotel is good in general. My only problem was the parking. I asked where to park, but the receptionist said that anywhere on the streets. But as it was a national holiday, all the streets were full. So we had to park 2 streets away. Even if the hotel has garage, we were not offered to use is, however, we would pay for it. For me it's not clear, if the hotel has garage.
Tamas, 1-night trip
Verified

8/10 Very good

Problems with the toilets in both rooms, one corrected itself , the other was faulty throughout the whole visit. The room was not as clean as expected, and there was a some dirty ladies knickers left inside the wardrobe .
2-night trip
Verified

4/10 Fair

Hotel is not ready for guests

Our room did not have a working television or refrigerator, even though when we booked these were included in the price. Given the heat of this time of the year the refrigerator was essential. The telephone to reception did not work, even though we were given the number to try. For the 'money' don't stay here until the hotel is established. We understand that this is a work in progress but the hotel should not be advertising what it does not offer at the prices it is charging right now. There were and are plenty of other good choices in Vienna for this price.
Verified

8/10 Very good

Sehr nettes und zuvorkommendes Personal. Das Zimmer war sauber und das Frühstück toll.
Michael, 3-night trip
Verified

8/10 Very good

Das Hotel hat eine gute Lage und durch die Bahnanbindung kommt man schnell zu allen Sehenswürdigkeiten von Wien. Direkt an der Mariahilfer Einkaufsstraße gelegen, gelangt man auch zu Fuß problemlos in die Innenstadt mit Museumsquartier, Hofburg, etc. Das Personal ist sehr freundlich und hilfsbereit. Besonders sollte das hervorragende Frühstück erwähnt werden, das in einem liebevoll-eingerichteten Raum eingenommen werden kann.
Zimmer normal eingerichtet
Direkt gegenüber des Raimundtheatets
Frühstücksbuffett
Frühstücksbuffett
Patrick, 3-night trip
Verified

8/10 Very good

Las camas no son muy buenas. Pero el sauna es una maravilla.
PEDRO DANTE, 2-night trip
Verified

10/10 Exceptional

Zimmer war sehr Cozy und das Personal sehr zuvorkommend
Reinhard, 1-night trip
Verified

6/10 Good

Hotellet OK, men jeg er ikke sikker på om det er 4 stjerner værd. Værelse ren, men desværre ikke badeværelse. Skimmelsvamp synlig i badekarrets hjørner samt på fliserne, afløbs dæksel ødelagt, tidligere brugerens lange hår ikke fjernet - simpelthen ulækker. Sidste opholds dag har rengøring taget gamle håndklæder, men ikke lagt nye på plads. Meget smal garage indkørsel - det lykkedes at køre ind i garagen uden skader, med udkørsel kostede mig en ridset bagskærm i venstre side. Morgenmad god - frisk brød, god kaffe, forskellige slags af pålæg, varme retter - alt som det skal være. Receptionister flinke og hjælpsomme - jeg fik problemer med aircondition og det blev fikset rimelig hurtigt. Der var ingen drikkevand på værelser, som jeg troede er en standard på et 4-stjerner hotel.
Piotr, 4-night trip
Verified

6/10 Good

Décevant pour un Mercure

Chambre spacieuse mais a l'équipement qui date a besoin de rénovation salle de bains ancienne peu de pression eau baignoire datée clim en panne la dernière nuit avec 32 degrés dehors ! réceptionniste de nuit nous réveillé a 4h du matin et prétend que nous avons fumé dans la chambre et qui s'en va sans s'excuser après avoir quasi forcé notre porte pour vérifier dommage hôtel idéalement placé proche métro a 5mn petit déjeuner copieux et frais garage dispo quoique cher a 20euros par nuit et très très étroit
HERVE, 4-night trip
Verified

8/10 Very good

Das Personal ist super freundlich. Das Frühstück auch gut. Aber in den Zimmern hat der Teppich Risse. Und das Bad ist auch schon in die Jahre gekommen. Ich war vor zwei Monaten schon mal da und in dem Zimnmer in dem ich damals war, war es genau so. Aber nachdem ich im Zimmer ja eh nicht viel Zeit verbringe würde ich das Hotel trotzdem wieder wählen.
Thomas, 1-night trip
Verified

6/10 Good

Die Lage des Hotels ist gut, man ist recht schnell am Westbahnhof, U-Bahn Margarete Gürtel und Mariahilfer Straße. Ich hatte zwei Zimmer gebucht. Die Bäder sind schon ordentlich in die Jahre gekommen. In einem Bad gab es mehre defekte Teile, wie z. B. lose Handtuch Stange an der Badewanne. Im selben Zimmer klebte ein alter Kaugummi auf dem Teppich. Der Frühstücksraum war fast immer eiskalt (unangenehm). Fürs Frühstück war eigentlich alles da. Jedoch waren an zwei Tagen die Eierspeisen kalt bzw. nur lauwarm. Und für das auffüllen der Gläser am Saftspender (wenn keine mehr da wären) fühlte sich auch nicht wirklich jemand verantwortlich. Schade
Michael, 4-night trip
Verified

10/10 Exceptional

A nossa viagem começou na Croácia e terminou em Viena. Chegamos cedo ao hotel e, para a nossa surpresa, nossos quartos já estavam disponíveis, além disso fomos alocados em Chambre privilege. Experiência incrível.
Eliana, 4-night trip
Verified

10/10 Exceptional

Die Zimmer sind an sich sehr schön. Aber man merkt auch gerade am Bad das es schon in die Jahre gekommen ist. Da sollte vielleicht mal was gemacht werden. Trotzdem würde ich immer wieder dort absteigen. Das Personal ist sehr freundlich und hilfsbereit. Das Hotel liegt sehr zentral und öffentliche Verkehrsmittel sind gut zu Fuß erreichbar. Das Frühstück war gut. Alles da was man braucht.
Thomas, 4-night trip
Verified

10/10 Exceptional

Top Preis Leistung, Frühstück super, gerne wieder
Martin, 1-night trip