4/10 Regular
5 de agosto de 2025
Pick Another Place
This location has both outdoor entrances and indoor entrances for their rooms. Not very clear where the entrance to the main lobby was. We got the family suite, and was surprised by the lack of furniture in this place. The only place you were allowed to sit was on a desk chair or your bed. No couch for this suite to make seating more comfortable if you were spending time in the room. They cut out a wall between two rooms — Kind of nice idea, but poorly executed. They took out the refrigerator and microwave from one side of the room, but left it on the other side of the room - at least there were 2 bathrooms. They do not have staff monitoring the breakfast area and when we went down there to eat, it was extremely dirty, with overflowing garbage cans.
We were there for a softball tournament and a week and a half before the reservation, I found out that we did not need a Saturday night stay. I called the hotel to adjust it and was told that I could not make any changes to the reservation without penalty. I also tried calling Hotels.com and they were unsuccessful in speaking with the hotel to get the reservation adjusted by one night. There was police activity in the area on Friday night. Children being allowed to run up and down the hallways, no parental or management supervision. We had family staying at the Marriott across the way, and people from our hotel were causing a disturbance at the Marriott to the point to where police were called. Won’t stay again.
Denise M
Denise M, viaje de 4 noches en familia
Opinión verificada de un huésped de Hoteles.com
