The hotel was comfortable and the staff extremely helpful at all times. The executive floor with all it's extra's was also very good.
The gardens are beautiful. The pool looked very inviting, but as a disabled person using a wheelchair it is impossible to access the pool area, very disappointing as many disabled peoples main and best exercise is swimming-myself being a regular and strong swimmer as long as access into the pool area and the pool is available!
The other major problem is that using credit cards to pay on checkout is a disaster, both times our cards were declined, we called Citibank in Dubai the issuer of our MasterCard who informed us that there were ample funds available, and they had not received any transactions from Malawi-if they had they would have immediately approved the transaction if you want to consider yourself an International hotel, this needs to be sorted out.
6