Schlosshotel Berlin by Patrick Hellmann

The property is quite a distance from Berlin in the suberbs - it is quite beautiful, the room was lovely and clean, some of the staff were very nice - some not so! There were no tea or coffee making facilities in the room - for a 'superior and luxury' hotel I have never felt so lacking in treats and pampering! This hotel is more style over substance

Quiet location in nice resident area of Berlin. Some classic rooms and some more upscale, renovated rooms. Both excellent.

The first room I was offered had dark purple walls, making the entire room very dark and the atmosphere quite lugubrious. I was offered a different room, which was six it acceptable. However all rooms seemed to have rather dim lighting. €50, or AU$100, seems a little excessive as corkage.... staff service however, was always impeccable, but this alone does not make for a satisfactory display

Staff not answering your emails. No coffee and tea maker in the room.

We had a lovely experience The hotel is actually in middle of the city but in a quiet residential area, surrounded by gardens, and one feels one is in the countryside The rooms are large and airy Although the furniture could use some restoration or change, as it was scuffed and scratched in a few areas Overall it was A very positive experience

It is a castle. If you have a car or do not mind Uber, it is excellent. Food 2as the best I have had in Germany.

This hotel has a dark and gloomy vibe. Front end staff are pretentious and snobby.

Staff were all very professional an curtious ..helpful in many ways. Love to stay here again

The stay was out of this world, comfort and elegance was at the highest level.

The most amazing hotel I have ever been to. So unique and amazing. Levon, Marina, Sandy and all the others at the hotel were just incredible! I’ll definitely be back!