Skip to main content

Helnan Phønix Hotel

4.0 star property
City-center hotel, steps from Aalborg Historical Museum

Choose dates to view prices

In the heart of Aalborg, Helnan Phønix Hotel offers a sophisticated retreat. Relax on the charming terrace, stay active in the gym, or connect with colleagues in conference space. With helpful staff and convenient amenities like luggage storage and coffee/tea in the lobby.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Free WiFi
  • Connecting rooms available
  • Gym
  • 24/7 front desk
  • Non-smoking

Main amenities (12)

  • Housekeeping (on request)
  • Fitness center
  • Self parking
  • Room service
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Water dispenser
  • Conference space
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Elevator
  • Bathtub or shower
The current price is $107
$133 total
includes taxes & fees
May 24 - May 25

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Triple Room

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Triple Room

8.8 out of 10
Excellent
(26 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Family Quadruple Room

Family Quadruple Room | Hypo-allergenic bedding, desk, free WiFi, bed sheets

Family Quadruple Room

7.8 out of 10
Good
(44 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed
  • Free WiFi

View all photos for Junior Room, 1 Double Bed

Junior Room, 1 Double Bed | Hypo-allergenic bedding, desk, free WiFi, bed sheets

Junior Room, 1 Double Bed

8.2 out of 10
Very good
(11 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Quadruple Room

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Quadruple Room

8.2 out of 10
Very good
(22 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Double Room, 2 Twin Beds

Double Room, 2 Twin Beds | Hypo-allergenic bedding, desk, free WiFi, bed sheets

Double Room, 2 Twin Beds

8.4 out of 10
Very good
(51 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Double Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Single Room, 1 Twin Bed

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Similar properties

Free daily buffet breakfast
Milling Hotel Gestus
Aalborg Centrum
  • Free breakfast
  • Pet friendly
  • Parking available
  • Free WiFi
8.4 out of 10, Very Good, 1,230 reviews
The price is $93
$117 total
includes taxes & fees
May 31 - Jun 1
Milling Hotel Gestus
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Vesterbro 77, Aalborg, DK-9000

What's nearby

  • Budolfi Cathedral - 3 min walk - 0.3 km
  • Jomfru Ane Gade - 4 min walk - 0.4 km
  • Jens Bangs Stenhus - 4 min walk - 0.4 km
  • Aalborg Harbour - 7 min walk - 0.6 km
  • House of Music - 13 min walk - 1.1 km

Getting around

  • Aalborg (AAL) - 14 min drive
  • Aalborg Station - 10 min walk
  • Aalborg Vestby Station - 10 min walk
  • Lindholm Station - 10 min drive

Restaurants

  • ‪La Bontá - ‬2 min walk
  • ‪Café Friends - ‬2 min walk
  • ‪Azzurra - ‬2 min walk
  • ‪D'Wine Bar - ‬1 min walk
  • ‪Nam - ‬2 min walk

About this property

Helnan Phønix Hotel

  • Helnan Phønix Hotel offers a fantastic location, putting you just a 5-minute walk from Aalborg Historical Museum and Budolfi Cathedral. Other highlights include a fitness center and a terrace. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 224 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Uncovered onsite self parking (DKK 100 per day)
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Room service (limited hours)
  • Water dispenser

What to do

  • Golfing nearby

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • 3 buildings/towers
  • Terrace
  • Television in common areas
  • Fitness center
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Heating

Sleep well

  • Hypo-allergenic bedding
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Housekeeping on request
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations

Fees & policies

Optional extras

  • Credit card charges are subject to an extra charge

Children & extra beds

  • Cribs/infant beds are available for DKK 200.0 per night
  • Rollaway beds are available for DKK 300.0 per day

Parking

  • Uncovered self parking costs DKK 100 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.

Also known as

Helnan Phoenix

Helnan Phoenix Aalborg

Helnan Phoenix Hotel

Helnan Phoenix Hotel Aalborg

Phønix Hotel Aalborg

Phønix Aalborg

Phønix

Helnan Phønix Hotel Aalborg

Helnan Phønix Aalborg

Helnan Phønix

Helnan Phønix Hotel Hotel

Helnan Phønix Hotel Aalborg

Helnan Phønix Hotel Hotel Aalborg

Frequently asked questions

Does Helnan Phønix Hotel offer free cancellation for a full refund?

Yes, Helnan Phønix Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Helnan Phønix Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Helnan Phønix Hotel?

Yes. Self parking costs DKK 100 per day. Parking spots may be limited.

What are the check-in and check-out times at Helnan Phønix Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM.

What is there to do at Helnan Phønix Hotel and nearby?

Maintain your daily exercise routine at the gym.

What's the area around Helnan Phønix Hotel like?

Helnan Phønix Hotel is in Aalborg Centrum, a short 10-minute walk from Aalborg Station and 3 minutes' walk from Aalborg Monastery.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Helnan Phønix Hotel Reviews

8.2

Very Good

8.2

Cleanliness

7.8

Amenities

8.6

Staff & service

7.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently praised for its variety, quality, and great selection. (20 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.

Popular mentions

Room
Location
Breakfast
Service staff
Parking
Shower
Cities
Bathroom
Water

Reviews

Verified

8/10 Very good

Nice staff and location.
Gitte, 2-night trip
Verified

10/10 Exceptional

Cheap, clean and nice staff.
Pia, 1-night trip
Verified

8/10 Very good

Nice staff and overall nice place for a quick layover.
Martin, 1-night trip
Verified

10/10 Exceptional

Great room, nice staff and and the hotel is very well located.
Anne-Mette, 1-night trip
Verified

10/10 Exceptional

Nice breakfast, good variety. Ok parking. Very nice staff! ☀️
Anne-Kari, 2-night trip
Verified

8/10 Very good

The hotel is good for one night stay but the elevator is quite old and doesnt look too strong so I didn’t use it. The beds are quite small as well, but the hotel in general and the room were clean and quite
Cesar, 1-night trip
Verified

8/10 Very good

Me and my friends like the breakfast. Nice and comfy room
Nikki, 2-night trip
Verified

8/10 Very good

Excellent bed and improved quality of breakfast buffet
Vibeke, 1-night trip
Verified

6/10 Good

What used to be an elegant old hotel, has been completely gutted of practically all original charm and beauty. It is now an entirely non-descript chain hotel. Location is good and breakfast buffet okay, but don’t expect anything but a non-descript chain hotel.
Birgitte, 1-night trip
Verified

6/10 Good

This hotel clearly has a problem with heating. I´ve stayed there 4 times over the past month (January/February), and so far I´ve only stayed in one room that had sufficient heating. Most window and terrasse-doors allow for cold air to enter simply because the arent installed properly. The building and rooms are old and generally needs to be renovated. On the other hand, the rooms are in average 20-25% cheaper than other hotels in the city. Staff members are always very helpfull and the hotel is right in the center of the city.
Benjamin, 2-night trip
Verified

6/10 Good

Great location next to the city center and good breakfast buffet. Lack of air conditioning and no refrigerator in the room.
Stefano, 2-night trip
Verified

8/10 Very good

Parkering god service god
Flemming, 1-night trip
Verified

4/10 Fair

Noisy room.

I was given a room (342) placed at third level, windows facing ventilation system. It was so noisy, even with the windows closed. Like having a truck just outside your door. It was nessesary for me to leave the room, to rest my ears. I informed the hotel, they were sorry. I find that you can’t offer this room without informing people. I have stayed at the hotel before, and had a good time there, so everything else is fine.
1-night trip
Verified

4/10 Fair

This pertains primarily to the young lady who checked us in on the evening of Jan 7. No greeting, no welcome, just said checking in? Then laid the key on the counter. No comment, no verification, nothing. Totally indifferent attitude. The same girl later took our meds to be refrigerated but she put them in their freezer, which ruined them. The manager couldn’t even find them at first because the girl apparently didn’t leave any documentation for the other employees to locate them. The manager handled the situation very professionally. They did have a nice breakfast. No drinking glasses in the room. Room was always cool no matter how we tried to adjust the temp. Zero counter space in the bathroom. $11 for a draft beer. You decide!
Wesley, 3-night trip
Verified

10/10 Exceptional

😀😀nice hotel
Odd, 2-night trip
Verified

8/10 Very good

The room and amenities were in line with expectations
Bjørn, 1-night trip
Verified

10/10 Exceptional

Good breakfast
Arild, 1-night trip
Verified

10/10 Exceptional

Super breakfast
Lisbeth M., 2-night trip
Verified

10/10 Exceptional

t
Morten, 1-night trip
Verified

10/10 Exceptional

Yes.
Anne Karin, 2-night trip
Verified

4/10 Fair

Unfriendly staff, lack of information, limited TV-channels and problem with toilette!
Lars-Ove, 2-night trip
Verified

4/10 Fair

The room did not get cleaned once (we stayed Thursday-sunday). When we asked about it they explained that they were fully booked so they had to prioritize some rooms. The hallways and common areas were not properly cleaned as well.
Linda, 3-night trip
Verified

4/10 Fair

We paid for 2 days and we only could use 1 day because it was full. That happened many people. The room wa sold and bad. Shower coould water. No ventilation . No.place in breakfast hall. Not good
Morten, 2-night trip
Verified

4/10 Fair

Dont know.
Kjetil, 2-night trip
Verified

8/10 Very good

👍
Henrik, 3-night trip