When checking in, we had the most amazing experience with the nicest lady ever. She was able to get us in a little early, which was super helpful as we had been up over 24 hours.
We got to our room, it was a Suite, neither television worked, one of the refrigerators didn’t work and the telephone didn’t work.
They were able to get the televisions and the refrigerator working again.
The hot tub was empty and disgusting and we were actually really looking forward to being able to use that while we were there. We were told there was a continental breakfast which there is not. They have coffee, which is absolutely disgusting and we were told that they were going to be granola bars, and every morning we went down and there was none. The pool said it was supposed to be heated and it was not. It was cold.
Overall, we had a great time on a vacation, but I’m not sure I’ll ever stay here again. There’s definitely other places that are better to stay.