Heed this warning. While researching, I'd seen the negative reviews, but thought, "oh, you can't please everyone. It will be fine." But no! It was NOT fine. It was awful, uncomfortable, and we were mistreated. We had reserved a "superior room with veranda". However, somehow we ended up in a room all the way down huge hill (with many slanting, daunting steps to go up to reach lobby/pool) It was not one of their bungalows on the entrance level. These rooms were near the employee quarters/compound. And they do NOT care about their guests down there. They claim 24 hour power but absolutely don't believe it. It's when they choose to let you have it...changes daily. And they make many excuses and put you off when you ask about it. Generator/solar power switches over at 5am, making room suddenly warm and will need to get up and switch settings back over...but many times, it didn't switch over and you are left hot and unable to sleep. Warm shower water never occurred and at times, NO WATER at all. That happened 2-3 times. And to get water or electricity, remember you have to climb all those awful slanting steps. Complete exhaustion in the heat. No Wifi in rooms, and sometimes not even in lobby. Pros: Looks great from outside. Lots of workers beautifying grounds, but the fake uncaring smiley French owner is wasting property's potential . Good restaurant staff. Nice pool. Note: 2 excellent hotels on each side: The Soleil de Tsingy and L'Orchidée and recommend those instead.
