Escape to Arawa Park Hotel, a luxury haven near Polynesian Spa. Enjoy modern comforts like the gym and free in-room WiFi. Indulge in delicious meals at Atrium Restaurant, or unwind with a drink at the bar.
Whakarewarewa: The Living Maori Village - 20 min walk - 1.7 km
Polynesian Spa - 2 min drive - 1.5 km
Eat Street - 3 min drive - 1.9 km
Redwoods Whakarewarewa Forest - 4 min drive - 2.9 km
Getting around
Rotorua (ROT-Rotorua Regional) - 12 min drive
Restaurants
Ciabatta Bakery - 14 min walk
McDonald's - 13 min walk
Pantry D'or - 13 min walk
Bold Flavours - 14 min walk
Chinese Delights - 16 min walk
About this property
Arawa Park Hotel
Arawa Park Hotel is a great choice for a stay in Rotorua. Guests can visit the fitness center for a workout or grab a bite to eat at Atrium Restaurant, which serves breakfast, lunch, and dinner. The comfortable beds and helpful staff get great marks from fellow travelers.
At a glance
DONE
Hotel size
135 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Express check-out available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
DONE
Special check-in instructions
The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting*
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Wheelchair-accessible parking and van parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:30 AM–10 AM
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Childcare in room (surcharge)
What to do
Bicycle rentals nearby
Golfing nearby
Hiking/biking trails nearby
Parasailing nearby
Winery tours nearby
Working away
Business center
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Facilities
Built in 1997
Safe-deposit box at front desk
Fitness center
Bicycle parking
At least 80% of food locally-sourced
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
Local culture & ecosystem education
At least 80% lighting from LEDs
Comprehensive food waste policy
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Handrails in stairways
Wheelchairs available on site
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
50-inch Smart TV
Satellite TV channels
Home comfort
Heating (climate-controlled)
Ceiling fan
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi (speed of 25+ Mbps)
Food and drink
Mini-fridge
More
Daily housekeeping
LED light bulbs
Special features
Dining
Atrium Restaurant - This restaurant serves breakfast, lunch, and dinner.
Awards and affiliations
Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Refundable deposits
Cash deposit: NZD 100 per night
Optional extras
Full breakfast is offered for an extra charge of approximately NZD 30 to 30 for adults, and NZD 15 to 20 for children
Credit card charges are subject to an extra charge of 2.00 percent
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for NZD 40 per day
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property uses geothermal energy.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
National rating
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.
Also known as
Rotorua Rydges
Rydges Rotorua Hotel
Rydges Hotel
Rydges Hotel Rotorua
Rydges Rotorua
Rotorua Rydges Hotel
Rydges Rotorua Hotel Rotorua
Rydges
Frequently asked questions
Does Arawa Park Hotel offer free cancellation for a full refund?
Yes, Arawa Park Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Arawa Park Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Arawa Park Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Arawa Park Hotel?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 10 AM. Express check-out and contactless check-out are available.
What is there to do at Arawa Park Hotel and nearby?
Have fun with activities like cycling, hiking, and parasailing, and practice your swing at the nearby golf course. Arawa Park Hotel also has a fitness center.
Are there restaurants at or near Arawa Park Hotel?
Yes, there's an onsite restaurant, Atrium Restaurant.
What's the area around Arawa Park Hotel like?
Arawa Park Hotel is in Glenholme, a short 12-minute walk from Rotorua Central Mall and 17 minutes' walk from Government Gardens.
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Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4
Cleanliness
8.8
Location
8.0
Staff & service
6.6
Property conditions & facilities
Popular mentions
Room
Service staff
Bathroom
Bed
Breakfast
Shower
Lobby
Value
Hot Tub
Food
Reviews
Verified
6/10 Good
Mar 9, 2026
Staff were good. Location was good.
Sharon
Sharon, 1-night trip
Verified
4/10 Fair
Mar 28, 2026
Hotel is okay though it is not as good as what they (old name) used to.
Otherwise, keen to stay again due to location and the room with the balcony.
Nikko
Nikko, 1-night trip
Verified
10/10 Exceptional
Jan 16, 2026
Beds were really comfortable and the room was very clean and tidy.
Strelsa
Strelsa, 1-night trip
Verified
8/10 Very good
Jan 9, 2026
Excellent location!
Karinna
Karinna, 3-night trip
Verified
8/10 Very good
Feb 7, 2026
Very clean staff good
Govind
Govind, 2-night trip
Verified
6/10 Good
Mar 8, 2026
The unit we had on the ground floor was showing signs of being dated . The breakfast was excellent . The food was very good with a nice selection and the environment was neat and tidy and pleasant .
david
david, 1-night trip
Verified
8/10 Very good
Jan 20, 2026
The room was clean and spacious, great for the kids.
Overall the hotel is a bit old but would go back again!
Carlos
Carlos, 2-night trip
Verified
8/10 Very good
Jan 22, 2026
Service was great, staff were super friendly and helpful. Place was a bit rundown and kettle and cups weren’t totally clean but breakfast was great and it’s a great location
Alena
Alena, 3-night trip
Verified
6/10 Good
Feb 17, 2026
Needs an update, bathroom needed a deep clean, a bit old and tired
Location is fine easy drive into Rotarua, plenty of places to eat & drink
John
John, 3-night trip
Verified
6/10 Good
Jan 25, 2026
Staff good room only average
John
John, 1-night trip
Verified
10/10 Exceptional
Jan 5, 2026
We had a pleasant stay at Arawa park. The staff were very welcoming and helped with familiarizing us with the town's attractions. The breakfast buffet was a good spread and offered good options for vegetarians.
Ravi
Ravi, 3-night trip
Verified
8/10 Very good
Feb 9, 2026
Room was good, breakfast buffet and staff great But sadly no wifi in room was annoying. Had to go and sit in corridor or lobby
CRAIG
CRAIG, 3-night trip
Verified
10/10 Exceptional
Feb 4, 2026
Clean room, loved that our room had 3 double/queen beds. Lots of room for our family of 5! Little kitchenette that we could prepare dinner but lots of restaurants around the area that we enjoyed. Also a balcony! Great room and they had a laundry room, no charge. Would stay here again.
Jeremy
Jeremy, 2-night trip
Verified
10/10 Exceptional
Jan 16, 2026
Perfect location, room very clean, nice towels, comfortable beds and efficient kitchen. Excellent breakfast.... enough choices for everyone. Staff warm and friendly. It was centrally located to all the attractions we wanted to see and experience.
Kathleen
Kathleen, 2-night trip
Verified
10/10 Exceptional
Nov 30, 2025
Room was clean buffet breakfast was great good value for my family and staff helpful and courteous will definitely stay again but only on special or if I was a member
Leonardo
Leonardo, 1-night trip
Verified
8/10 Very good
Nov 18, 2025
Room was clean and tidy, great shower etc and staff helpful
Brian
Brian, 2-night trip
Verified
8/10 Very good
Sep 24, 2025
Staff were very friendly.
Great stay.
Kirk
Kirk, 1-night trip
Verified
8/10 Very good
Jan 15, 2026
Clean and tidy
Mary Rose
Mary Rose, 2-night trip
Verified
8/10 Very good
Nov 18, 2025
Big, clean room! Great breakfast. Close to town and the lake.
Sandra
Sandra, 1-night trip
Verified
4/10 Fair
Dec 6, 2025
Beds are comfortable, free parking, 24 hours reception. Those are the only good things about this hotel. It is old, it is dirty, and breakfast was terrible
karen
karen, 1-night trip
Verified
8/10 Very good
Oct 10, 2025
Handy location , large room
Gerald
Gerald, 1-night trip
Verified
8/10 Very good
Feb 7, 2026
Close to all amenities, guy front of restaurant was great. Room was clean and quiet.
Only downer on checkout staff member wouldn't honor the voucher for not having room serviced. 1st day she said sign should be on door previous nite(put on door before going out in morning)and then 2day, staff member was new and didn't take pic
Eileen
Eileen, 3-night trip
Verified
6/10 Good
Jan 29, 2026
Staff were helpful and courteous, rooms were spacious, beds were clean and comfortable. Rooms could do with some updating and cleanliness could do with some improvement. The breakfast buffet was not too impressive and at times felt under staffed. The shower in our room was terrible it would go from hot to cold continuously.
Gabriela
Gabriela, 3-night trip
Verified
10/10 Exceptional
Sep 23, 2025
staff are very professional and accomodation was up to my expectation.
Rian N
Rian N, 3-night trip
Verified
10/10 Exceptional
Sep 17, 2025
my family had a wonderful stay at Arawa Park, all staff were so helpful and friendly, room was very spacious for our family of 5, clean and tidy, beds were super comfy! restaurant buffet breakfast was great too, will stay again