In the heart of Downtown Querétaro, Hotel Casa Once offers a tranquil retreat. Savor local cuisine for breakfast, unwind with a massage at the spa or lounge by the outdoor pool surrounded by lush gardens and sun loungers. Helpful staff are always on hand to assist with tour arrangements.
Doctor Leopoldo Río de la Loza, 11 Norte, Querétaro, QUE, 76000
What's nearby
Plaza de Armas - 2 min walk - 0.2 km
Zenea Garden - 3 min walk - 0.3 km
Alameda Hidalgo Park - 12 min walk - 1.0 km
Aqueduct of Santiago de Querétaro - 15 min walk - 1.3 km
Josefa Ortiz de Domínguez Auditorium - 19 min walk - 1.6 km
Getting around
Queretaro Intl. Airport (QRO) - 39 min drive
Restaurants
Alquimia Bar - 2 min walk
Pulquería Manceba - 4 min walk
La Xurería - 1 min walk
u:lala - 1 min walk
Alda Café - 2 min walk
About this property
Hotel Casa Once
Hotel Casa Once offers a great location, putting you within a 15-minute walk of Aqueduct of Santiago de Querétaro. Guests can take a dip in the outdoor pool and indulge in massages. Other highlights at this Colonial hotel include a terrace and a garden. Fellow travelers love the helpful staff and breakfast.
At a glance
DONE
Hotel size
13 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 16
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Free local cuisine breakfast each morning 7:00 AM–11:00 AM
Room service (limited hours)
Services
Front desk (limited hours)
Tour/ticket assistance
Pool loungers
Facilities
2 buildings/towers
Safe-deposit box at front desk
Garden
Terrace
An outdoor pool
Spa services
Outdoor furniture
Colonial architecture
Room amenities
Be entertained
Smart television
Cable TV channels
Netflix
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Bathrobes
Iron/ironing board (on request)
Sleep well
Pillow menu
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
What to enjoy
Individually furnished and decorated
Freshen up
14 bathrooms
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Access via exterior corridors
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 10:00 PM
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
Also known as
Hotel Casa Once Queretaro
Casa Once Queretaro
Casa Once
Hotel Hotel Casa Once Queretaro
Queretaro Hotel Casa Once Hotel
Hotel Hotel Casa Once
Hotel Casa Once Hotel
Hotel Casa Once Querétaro
Hotel Casa Once Hotel Querétaro
Frequently asked questions
Does Hotel Casa Once offer free cancellation for a full refund?
Yes, Hotel Casa Once does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Casa Once?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Hotel Casa Once?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Casa Once?
Sorry, there's no onsite parking at Hotel Casa Once.
What are the check-in and check-out times at Hotel Casa Once?
Check-in start time: 1:00 PM; Check-in end time: 10:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Hotel Casa Once and nearby?
Hotel Casa Once has an outdoor pool and spa services, as well as a garden.
What's the area around Hotel Casa Once like?
Hotel Casa Once is in Downtown Querétaro, a short 14-minute walk from Aqueduct of Santiago de Querétaro and 3 minutes' walk from Plaza de Armas. Travelers say that the hotel is in a great location.
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Reviews
Hotel Casa Once Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
10
Location
9.8
Staff & service
9.8
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as delicious, tasty, and very nice with many options available. (39 reviews)
The hotel staff provided reliable and convenient airport transportation, including driving guests to the airport when needed. (3 reviews)