The floor between the bad & wall AC was soaked. No phone in the room so when the neighbors left their music on all night while they partied loudly, and started screaming at 6am at each other, we couldn't call from room and no one answered the office phont. Mom was in a wheelchair, and when I called in advance they said there are no elevators, but it would be no problem getting a room on the first floor. We did get a room on the first floor (the last one), and when we asked the next day for a different room (see issues above), they made us wait until after check out, then told us they could not accommodate the ADA need. So we had to find a different hotel. Because it was past 11, they refused to refund day 2. That was AFTER they put me off about the refund for 4 days after we checked out, saying the manager wasn't there to do it. By the time we got RAJ on the phone, after we were back home in a different state, he claimed every single thing I said was a lie, and because we were there until 2 the day we checked out, he wouldn't give a refund for that day, and all my complaints were lies. I ask, WHY, would i make up lies so I had to move my family and handicapped mother to a different hotel one day in? Not only was the switch entirety inconvenient, but I risked losing the entire payment. skip this place. Unless you want to party all night - then this is your dump.