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Quality Inn & Suites, Santa Cruz Mountains

2.5 star property
City-center Ben Lomond hotel with outdoor pool

Choose dates to view prices

Photo gallery for Quality Inn & Suites, Santa Cruz Mountains

Premium bedding, pillowtop beds, blackout drapes, iron/ironing board
Lobby
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, blackout drapes, iron/ironing board
Premium bedding, pillowtop beds, blackout drapes, iron/ironing board
Premium bedding, pillowtop beds, blackout drapes, iron/ironing board
Nestled by the river, Quality Inn & Suites Santa Cruz Mountains offers a serene escape. Unwind in the garden, take a refreshing dip in the outdoor pool, or explore nearby with bike rentals. With helpful staff and free WiFi to stay connected.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Electric vehicle charging point
  • Air conditioning
  • Non-smoking
  • Laundry facilities
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Coffee/tea in a common area
  • Garden
  • Front-desk safe
  • Water dispenser
  • Laundry service
  • Multilingual staff
  • Concierge services
  • Picnic area
  • Barbecue grills
  • Wedding services

Feel at home (6)

  • Children stay free
  • Sofa bed
  • Refrigerator
  • Private bathroom
  • Television
  • Garden
The current price is $77
$90 total
includes taxes & fees
Nov 24 - Nov 25

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 1 Queen Bed, Non Smoking

Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed
Pillowtop bed
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed
Pillowtop bed
Blackout drapes/curtains
Private bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(22 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed
Pillowtop bed
Blackout drapes/curtains
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed
Pillowtop bed
Blackout drapes/curtains
Private bathroom
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Bar (on property)

The Historic Brookdale Lodge, Santa Cruz Mountains

  • Pet friendly
  • Free parking
  • Free WiFi
  • Air conditioning
8.6 out of 10, Excellent, 1,008 reviews
The price is $94
$108 total
includes taxes & fees
Nov 24 - Nov 25
The Historic Brookdale Lodge, Santa Cruz Mountains
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About the neighborhood

Map
9733 Highway 9, Ben Lomond, CA, 95005

What's nearby

  • Henry Cowell Redwoods State Park - 7 min drive - 6.8 km
  • Roaring Camp Railroads - 9 min drive - 7.9 km
  • University of California, Santa Cruz - 13 min drive - 10.4 km
  • Mystery Spot - 20 min drive - 21.1 km
  • Santa Cruz Beach Boardwalk - 21 min drive - 21.0 km

Getting around

  • Watsonville, CA (WVI-Watsonville Municipal) - 40 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 50 min drive
  • San Carlos, CA (SQL) - 66 min drive
  • San Francisco Intl. Airport (SFO) - 78 min drive

Restaurants

  • ‪Trout Farm Inn - ‬8 min drive
  • ‪Fosters Freeze - ‬6 min drive
  • ‪Taqueria Vallarta - ‬7 min drive
  • ‪Henflings Tavern - ‬7 min walk
  • ‪Emerald Mallard - ‬7 min drive

About this property

Quality Inn & Suites, Santa Cruz Mountains

Quality Inn & Suites, Santa Cruz Mountains is a great choice for a stay in Ben Lomond. Guests can enjoy the outdoor pool, and hiking/biking trails and mountain biking are nearby. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 25 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-in/out available
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • An adult age 18 or older must assume all liability for the booking
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Barbecue grills
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Bicycle rentals

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • An outdoor pool
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 37-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • King sofa bed
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave (on request)

More

  • Daily housekeeping
  • Access via exterior corridors
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Fees & policies

Policies

This property does not have elevators.
Guests can rest easy knowing there's a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Quality Inn Santa Cruz Mountains
Quality Inn Santa Cruz Mountains Ben Lomond
Quality Santa Cruz Mountains
Quality Santa Cruz Mountains Ben Lomond
Quality Inn Suites Santa Cruz Mountains
Quality Inn & Suites, Santa Cruz Mountains Hotel
Quality Inn & Suites, Santa Cruz Mountains Ben Lomond
Quality Inn & Suites, Santa Cruz Mountains Hotel Ben Lomond

Frequently asked questions

Does Quality Inn & Suites, Santa Cruz Mountains offer free cancellation for a full refund?

Yes, Quality Inn & Suites, Santa Cruz Mountains does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Quality Inn & Suites, Santa Cruz Mountains?

Yes, there's an outdoor pool.

Are pets allowed at Quality Inn & Suites, Santa Cruz Mountains?

Sorry, pets aren't allowed.

Is parking offered on site at Quality Inn & Suites, Santa Cruz Mountains?

Yes, there's free self parking. RV/bus/truck parking and electric vehicle charging are available.

What are the check-in and check-out times at Quality Inn & Suites, Santa Cruz Mountains?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.

What is there to do at Quality Inn & Suites, Santa Cruz Mountains and nearby?

Have fun with nearby activities like hiking and mountain biking. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.

What's the area around Quality Inn & Suites, Santa Cruz Mountains like?

Quality Inn & Suites, Santa Cruz Mountains is located by the river. Popular attractions include Santa Cruz Beach Boardwalk, which is 21 minutes away by car.

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Reviews

Quality Inn & Suites, Santa Cruz Mountains Reviews

8.0

Very Good

8.2

Cleanliness

8.6

Location

8.6

Staff & service

7.8

Eco-friendliness

7.8

Property conditions & facilities

What guests liked

  • The pool was clean, well-kept, and a great place for kids to enjoy. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Breakfast
Bed
Forests
Trees
Booking
Restaurant
Mountain

Reviews

10/10 Exceptional

Nice clean rooms
Felix, 1-night trip

10/10 Exceptional

Loved the place. It was located within walking distance of several restaurants the staff was friendly and helpful- would stay there again.
Carl, 2-night trip

10/10 Exceptional

Excellent hospitality
Damon, 5-night trip

4/10 Fair

A nice quiet inn, but the rooms could use repair and refurbishment
Damian, 2-night trip

8/10 Very good

Room is larger than most motels, located in a quite place, which is important to us. The only complaint is you can hear the next-door guests.
Yue, 1-night trip

10/10 Exceptional

Reception nice. Clean, quiet, safe, comfortable, & off the Main Street.
Terry, 1-night trip

10/10 Exceptional

The place was nice nestled in the woods, but close to the small road town. The check in person was awesome. The bed was a bit hard but sleep able. The towels were plenty and new. We enjoyed our stay
Tony, 1-night trip

6/10 Good

The property was clean and the staff was very friendly. The furnishings are outdated but it served our purpose for a place to stay near Felton.
Michelle, 1-night trip

8/10 Very good

Those are a little on the smaller side but really clean and the staff are great.
ERIC, 1-night trip

8/10 Very good

Older motel that needs some upgrades
STEVEN, 7-night trip

8/10 Very good

Was a very quiet and relaxing stay in the mountains.Accomodations were well maintained.enjoyed my stay and would stay there again
Deborah L., 1-night trip

8/10 Very good

This place was a nice getaway near Santa Cruz. It has a nice swimming pool the kids can enjoy and it is surrounded by trees.
Raul, 2-night trip

10/10 Exceptional

It's a bit rustic but what I expected having lived in the area. It was clean, comfortable bed and beautiful redwoods. Couldn't ask for more.
Lupe, 1-night trip

6/10 Good

If you’re wanting Marriott quality, stay at a Marriott. Front desk staff was absolutely amazing and property has a gorgeous setting. Thin walls.
3-night trip

10/10 Exceptional

🔥🔥🔥🔥
Andrew, 2-night trip

6/10 Good

Beautiful area. Hotel was not fully equipped and maintained well. Staff was very friendly.
Marianne, 2-night trip

10/10 Exceptional

Awesome hosts. A cold pool and it was a bit dirty too. Lovely location in the heart of redwoods. Nice little breakfast too.
Rick, 1-night trip

6/10 Good

The man who checked me in was genuinely nice and seemed to enjoy his job. He shared the high temperature of the day and details about the pool. He got us a room early and made easy conversation. Our room was just cleaned and simple. It was our bathroom that was why we rank fewer stars. There was mold and mildew throughout the shower and entire bathroom. We were in a hurry so didn’t ask for a new room But not something we like to see and especially because it was so obvious.
Kelsey, 1-night trip

8/10 Very good

The Quality Inn is close to Santa Cruz, has dining options close by, is quiet and right in the Santa Cruz Mountains. The facility itself needs a bit of a remodel
Kevin, 1-night trip

6/10 Good

Garbage in the driveway and on the property. Room needed a coat of paint. Sink was cracked. Toilet was cracked and loose.
Jacqueline, 1-night trip

8/10 Very good

Out and About

For the money it was well worth it, there is only one nice restaurant in town, but within walking distance, and very good, called the Auora. The rooms could use some updates. Overall we would stay there again.
Mark, 1-night trip

6/10 Good

Liked the site, but not the very used look of the property.
Mimi, 2-night trip

10/10 Exceptional

The only thing i didn't like was that there was not a plug for the bathtub! Otherwise it was comfy and warm!
Shendi, 1-night trip

8/10 Very good

Good price for what you get. Kids loved clean and well kept pool. Bed was nice, clean and comfy… details of room not great like black mold in windowsill. Loved outdoor seati by options to enjoy the mountain air. Nice to have free breakfast but would’ve paid more to have better options, very very basic. Front desk nice staff!
Kristin, 2-night trip

6/10 Good

Carpet was cleaned just before we arrived. This resulted in the room smelling of wet carpet and chemicals. Not very pleasant. Staff was very friendly.
Timothy, 1-night trip