Nuevo León Hotels

"Unfortunately wasn’t able to enjoy the pool because the days we were there it was raining but the staff was very helpful and friendly when we needed them, the room was always clean when we came back and when we didn’t need them to clean our room they were super understanding. We loved that right outside our door we had a little escape and we were able to walk in the park with our own little access door leading to the park."

"Such an amazing experience with World Cup 💕"

"Muy bien todo muy atentos el hotel muy cerca de todo la pasamos muy bien en las vacaciones"

"Hi, Order two beds but they give me only one,and asked for safe to put my stuff and they never fixed it."

"The elevator took forever, there are three banks but they open only two. The staff didn’t show much hospitality from greeting us and didn’t tell where things are. We had to ask such things as where is the pool. The soap was missing from the bathroom area. The area is near the mall which was nice and the room is spacious."

"The main floor and lobby are beautiful, the doorman was a nice touch. Checking was a little slow because there was only one clerk with three people in line. We were given a room on the ninths floor, which had a spectacular view of the Monterrey skyline. The door to our room was an issue, very hard to open and close, it appeared like it was falling off It’s hinges or swollen. We told two different people about it, and we still needed to use our body weight in order to open and close the door. The bathroom had the most issues from the shower not draining to a trickle of hot water from the sink faucet. Overall, it was not a good experience, and we do not plan on staying here again."

"Encantador ! Precioso"

"Personal del hotel muy profesional"

"Super clean, New, pretty hotel… great value"