Hotels in Gueliz

"The check-in staff was pleasant and helpful. But the shower cubicle drainage was choked, showered water didnt flow into the outlet drain, we couldn’t shower properly. There is no door at shower cubicle to keep water in, so water splashed out. "

"I HAD A VEY GOOD STAY AND GOOD TIME, THE STAFF WERE GREAT. "

"I travel all year for work and this is the worst hotel i have ever been too. Staff are rude and dont care! Rooms are dated and everything in room was broken including tv, balcony, door iron and safe. Told management but didnt really care Spoke to General Manager Muhammed and he was worse than his staff. Told me he would give me a discount when i go back to hotel as if i ever would. He was rude an arrogant. The changed our room 3 times in 3 days which took hours to do but he couldn't see a problem with that. Rudest General manager iv ever encountered. Pool area is nice with DJ playing but staff just dont care. Im in Marrakech every year and its amazing. Arab culture is so welcoming but this hotel is the opposite. Even every taxi we got in agreed that all they ever heard was problems with this hotel. No wander it has changed names 4 times in past 20 years. Btw is fully under construction but in there true sneaky way they dont tell you. Reception was full of people complaining and all you could hear around the pool area was people with issues with hotel. This was not unique to me. Reviews must be manufactured or fabricated. U must visit Marrakech it is amazing but if you stay at this hotel your trip will be ruined."

"We just came from 2 other true 5 star hotels, so this one was a noticeable step down and not one I would rate as 5 star. Was actually fine for the price but not 5 star. Rooms were a bit rough with mold in shower and banged up walls, but otherwise fine. Great location near new city which was very interesting to see after staying in Medina."

"I would not recommend it!! "

"N/p"

"Solid. Dated. But solid. "

"The stay at Sofitel Marrakech Palais was excellent- amazing service and rooms. Our stay was unfortunately very short and barely an evening spent. But the beds were very comfortable and shower stalls and toilet all appeared modern and newly renovated."

"On arrival we received a Free Welcome Pack & Free Drinks. Extremely good & exceptionally high quality Luxury Hotel. The location is fantastic, minutes walk to the city centre. Amazing to see how CLEAN & Polished this place is and smells like Roses. "