6/10 Bueno
19 de octubre de 2025
Average stay
My wife and I stayed at the Black Horse for a night as we were visiting Beamish Museum. Check in was easy and we were shown to our room by the lady on reception which was a nice touch. Almost immediately after settling into the room we noticed a persistent knocking noise which sounded like it was possibly the water pipes or heating system but it was really distracting and frankly annoying after a while. We ignored it as best we could but sadly it wasn’t easy to relax. There was a dead wasp by the bath, quite a lot of dust on the shower head which clearly hadn’t been cleaned properly in a while as well as toothpaste stains in the sink. The following morning at breakfast we ordered eggs Benedict and eggs and salmon on toast. Sadly they were lukewarm at best which was strange as there was barely anyone else in the restaurant so wasn’t overly busy. When we went to check out we handed our key back to one of the waitresses as reception wasn’t manned and wasn’t asked how our stay was, maybe only a small gripe but things like that go a long way. Sadly overall we felt a bit disappointed with our stay
Simon
Simon, viaje de 1 noche
Opinión verificada de un huésped de Hoteles.com
