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The Hacienda at Krystal Grand Puerto Vallarta

4.0 star property
Adults-only beachfront hotel with pool bar, near Cruise Ship Terminal

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Photo gallery for The Hacienda at Krystal Grand Puerto Vallarta

2 outdoor pools
Property entrance
Junior Suite Hacienda Swim Out | Premium bedding, minibar, in-room safe, desk
4 bars/lounges, poolside bar
Jr Suite Hacienda King | Premium bedding, minibar, in-room safe, desk
Tucked away in Puerto Vallarta, The Hacienda at Krystal Grand Puerto Vallarta - All Inclusive offers a serene getaway with 2 outdoor pools, a rooftop terrace, and spa services. Unwind by the poolside bar or explore the nearby Cruise Ship Terminal; enjoy breakfast to dinner at one of the 7 on-site restaurants.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Spa
  • 24/7 front desk
  • Gym

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 7 restaurants and 4 bars/lounges
  • 2 outdoor pools
  • Rooftop terrace
  • WiFi in the lobby
  • 24-hour fitness center
  • Valet parking
  • Pool bar
  • 24-hour room service
  • 2 coffee shops/cafes
  • Spa services

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Garden
  • Furnished balcony
  • Daily housekeeping
  • Espresso maker
The current price is $326
$392 total
includes taxes & fees
Mar 30 - Mar 31

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Junior Suite Hacienda Swim Out

Junior Suite Hacienda Swim Out | Premium bedding, minibar, in-room safe, desk

Junior Suite Hacienda Swim Out

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Espresso maker
Free bottled water
  • 43 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Hacienda Terrace

Junior Suite Hacienda Terrace | Bathroom | Shower, free toiletries, towels

Junior Suite Hacienda Terrace

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Espresso maker
Free bottled water
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Hacienda Swim Out King

Junior Suite Hacienda Swim Out King | Premium bedding, minibar, in-room safe, desk

Junior Suite Hacienda Swim Out King

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Espresso maker
Free bottled water
  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Jr Suite Hacienda King

Jr Suite Hacienda King | Premium bedding, minibar, in-room safe, desk

Jr Suite Hacienda King

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Espresso maker
Free bottled water
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Hacienda King Pool View

Junior Suite Hacienda King Pool View | Premium bedding, minibar, in-room safe, desk

Junior Suite Hacienda King Pool View

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Espresso maker
Free bottled water
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Hacienda Pool View

Junior Suite Hacienda Pool View | Premium bedding, minibar, in-room safe, desk

Junior Suite Hacienda Pool View

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Espresso maker
Free bottled water
  • 43 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Hacienda Double

Junior Suite Hacienda Double | Premium bedding, minibar, in-room safe, desk

Junior Suite Hacienda Double

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Espresso maker
Free bottled water
  • 43 sq m
  • Sleeps 3
  • 2 Double Beds

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7.4 out of 10, Good, 1,756 reviews
The price is $214
$256 total
includes taxes & fees
Apr 1 - Apr 2
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About the neighborhood

Map
Ave. de Las Garzas 136-1, Zona Hotelera Norte, Puerto Vallarta, JAL, 48333

What's nearby

  • Hotel Zone Beach - 2 min walk - 0.2 km
  • Cruise Ship Terminal - 10 min walk - 0.9 km
  • La Isla - 11 min walk - 1.0 km
  • International Convention Center - 4 min drive - 4.2 km
  • Malecon - 5 min drive - 4.8 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 12 min drive

Restaurants

  • ‪Porfirio’s - ‬6 min walk
  • ‪Outback Steakhouse - ‬3 min walk
  • ‪Tacos Candora - ‬1 min walk
  • ‪Lobby Bar - ‬4 min walk
  • ‪Monkey Business Puerto Vallarta - ‬2 min walk

About this property

The Hacienda at Krystal Grand Puerto Vallarta

The Hacienda at Krystal Grand Puerto Vallarta is a great choice for your beach stay in Puerto Vallarta. 2 outdoor pools provide a splash of fun, while guests in the mood for pampering can indulge in massages, facials, and body scrubs. Talvera, one of 7 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this all-inclusive hotel include 4 bars/lounges, a rooftop terrace, and a poolside bar. Fellow travelers say great things about the pool and helpful staff.

All inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, Spanish
VISIBILITY

At a glance

Hotel size

    • 192 rooms

Arriving/Leaving

    • Check-in time starts at 4:00 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Antigen screening is available at no charge for US citizens (up to 2 guests per booking) staying 3 nights or more.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 13
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • WiFi in public areas*
    • Wired internet access in rooms*

Parking

    • Onsite valet parking (MXN 55 per night)

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • 7 restaurants
  • 4 bars/lounges
  • 2 coffee shops
  • Poolside bar
  • 24-hour room service

What to do

  • On the beach

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • 24-hour fitness center
  • 2 outdoor pools
  • Spa services
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Iron/ironing board

Sleep well

  • Premium bedding

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Wired internet (surcharge)

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy.

Dining

Talvera - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
MONETIZATION_ON

Fees & policies

Optional extras

  • WiFi is available in public areas for MXN 190.00 per day (rates may vary)
  • Wired internet access is available in guestrooms for MXN 190.00 per day (rates may vary)

Parking

  • Valet parking costs MXN 55 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hacienda Hilton All-Inclusive Adults All-inclusive property
Hacienda Hilton Puerto Vallarta All-Inclusive Adults
Hacienda Hilton All-Inclusive Adults
Hacienda Hilton Puerto Vallarta All-Inclusive Adults Hotel
Hacienda Hilton All-Inclusive Adults Hotel
Hacienda Hilton Puerto Vallarta All-Inclusive Adults
Hacienda Hilton Puerto Vallarta All-Inclusive Adults Hotel
Hacienda Hilton All-Inclusive Adults Hotel
Hacienda Hilton Puerto Vallarta All-Inclusive Adults
Hacienda Hilton All-Inclusive Adults
The Hacienda at Hilton Puerto Vallarta All Inclusive Adults Only
The Hacienda at Hilton Puerto Vallarta All Inclusive Adults Only

Frequently asked questions

Does The Hacienda at Krystal Grand Puerto Vallarta offer free cancellation for a full refund?

Yes, The Hacienda at Krystal Grand Puerto Vallarta does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Hacienda at Krystal Grand Puerto Vallarta?

Yes, there are 2 outdoor pools.

Are pets allowed at The Hacienda at Krystal Grand Puerto Vallarta?

Sorry, pets aren't allowed.

Is parking offered on site at The Hacienda at Krystal Grand Puerto Vallarta?

Yes. Valet parking costs MXN 55 per night.

What are the check-in and check-out times at The Hacienda at Krystal Grand Puerto Vallarta?

You can check in starting at 4:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

Is there an onsite casino at The Hacienda at Krystal Grand Puerto Vallarta?

No, this hotel doesn't have a casino, but Vallarta Casino (2-min drive) and Winclub Casino Platinum (4-min drive) are both nearby.

What is there to do at The Hacienda at Krystal Grand Puerto Vallarta and nearby?

The Hacienda at Krystal Grand Puerto Vallarta has 2 outdoor pools, 4 bars, and a 24-hour fitness center, as well as spa services and a garden.

Are there restaurants at or near The Hacienda at Krystal Grand Puerto Vallarta?

Yes, there are 7 onsite restaurants, featuring international cuisine.

Does The Hacienda at Krystal Grand Puerto Vallarta have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around The Hacienda at Krystal Grand Puerto Vallarta like?

The Hacienda at Krystal Grand Puerto Vallarta is a short 10-minute walk from Cruise Ship Terminal and 11 minutes' walk from La Isla. Travelers say that the hotel is in a great location.

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The Hacienda at Krystal Grand Puerto Vallarta Reviews

Reviews

7.8

Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

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