On the shores of a serene lake, Pinecone Hotel offers a tranquil retreat. Relax by the outdoor pool or unwind with dry cleaning/laundry services, while enjoying perks like an in-room WiFi connection, concierge services and tour/ticket assistance.
Tom Mboya Estate, Along Dakar Road, Off Nyerere Road, Kisumu, 40100
What's nearby
Kisimu museum - 2 min drive - 1.5 km
Kisumu Clock Tower - 2 min drive - 2.6 km
Masai Craft Market - 3 min drive - 2.6 km
Kisumu Impala Sanctuary - 4 min drive - 4.1 km
Dunga Bay - 4 min drive - 4.4 km
Getting around
Kisumu (KIS) - 12 min drive
Kakamega (GGM) - 80 min drive
Airport shuttle (surcharge)
Restaurants
The Garage Bar And Grill - 4 min drive
Mamba - 15 min walk
The Duke of Breeze - 3 min drive
Java United Mall - 3 min drive
Buddy's Bar & Grill - 3 min drive
About this property
Pinecone Hotel
Located just 2.7 mi (4.3 km) from the airport, Pinecone Hotel offers a shuttle (available 24 hours). The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Other features include a terrace and a garden.
At a glance
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Hotel size
66 rooms
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Arriving/Leaving
Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 10 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite parking available only on request
Free onsite self parking
DONE
Transfers
Airport shuttle (available 24 hours)*
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Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Bar/lounge
Working away
Business center
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Terrace
Mosquito nets
An outdoor pool
Banquet hall
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning
Slippers
Freshen up
Private bathroom
Hydromassage showerhead
Shower only
Free toiletries
Towels
Stay connected
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 50 per vehicle (one-way, maximum occupancy 3)
Parking
Guests must contact this property in advance to reserve onsite parking
Policies
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Pinecone Hotel Kisumu
Pinecone Kisumu
Pinecone Hotel Hotel
Pinecone Hotel Kisumu
Pinecone Hotel Hotel Kisumu
Frequently asked questions
Does Pinecone Hotel offer free cancellation for a full refund?
Yes, Pinecone Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Pinecone Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Pinecone Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Pinecone Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Pinecone Hotel?
Yes, an airport shuttle is available. The charge is USD 50 per vehicle one-way.
What are the check-in and check-out times at Pinecone Hotel?
Check-in start time: noon; Check-in end time: anytime. Check-out time is 10 AM.
What is there to do at Pinecone Hotel and nearby?
Pinecone Hotel has an outdoor pool and a garden.
Are there restaurants at or near Pinecone Hotel?
Yes, there's an onsite restaurant.
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Reviews
Pinecone Hotel Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
6.0
Location
8.8
Staff & service
8.0
Property conditions & facilities
Reviews
Verified
8/10 Very good
Jun 7, 2025
I just loved the ambience ,the rooms were spacious,the staff were friendly and welcoming. I enjoyed my stay.
Belinda
Belinda, 3-night trip
Verified
10/10 Exceptional
Oct 25, 2024
A good example of Kenyan hospitality - warm & welcoming, satisfying breakfast, clean room.
Jane
Jane, 4-night trip
Verified
8/10 Very good
Feb 4, 2025
High value for cost and comfortable stay
I am a picky American traveler who has stayed in multiple hotels in Kisumu. The Pinecone has excellent value for its cost. The staff are very accommodating and tried hard to address any issue that arose. Specifically, the restaurant took a long time to prepare food but that it is because each meal is 'made to order'. It took nearly an hour to receive my soup order, but I when it finally came, I could tell it was made fresh and was absolutely delicious. The next evening, I placed my dinner order about an hour before I wanted to eat, which worked perfectly. The room was very clean and although the shower was not quite as hot as I would like (due to relying on solar power and it was cloudy), the staff tried to improve the temperature after I raised the issue. Again, the staff were super friendly, the food was delicious, the room was clean and safe, and there was a hair dryer in the room. Overall, this is high value for the cost and I would recommend staying here to colleagues.
Jillian C
Jillian C, 3-night trip
Verified
10/10 Exceptional
Mar 1, 2026
Clean quiet nice place
Judith
Judith, 1-night trip
Verified
6/10 Good
Dec 27, 2024
Muss man nicht unbedingt hin!
Das Hotel war gut aber sehr laut.
Vor allem die laute Musik im Poolbereich dröhnte durch das ganze Haus und war sehr nervig!
Außerdem gab es in unserem Zimmer kein heißes Wasser!
Bernd
Bernd, 3-night trip
Verified
10/10 Exceptional
Nov 13, 2018
Excellent service, staff very attentive and
Professional, excellent food
Akinyimama
Akinyimama, 4-night trip
Verified
6/10 Good
Jun 6, 2018
nice, but a bit pricey for what they offer
Verified traveler
9-night trip
Verified
8/10 Very good
May 30, 2018
Economic accommodation with pretty good service
Great, reasonably modern rooms, across 3 floors, no lift, but staff happy to help carry your cases up. Floor to ceiling mosquito netting around the beds, although there was no real issue during our stay.
Restaurant offers a reasonable buffet breakfast, lunch service, if they have conferences/ meetings, again a buffet option , same for the evenings. Steaks are quite tough, but that's par for the course in regard to the beef we ate whilst in Kenya.
Hotel staff, really friendly and obliging. Power drops out quite often, but the hotel back up generator cuts in quickly. Wifi signal poor and coverage throat the hotel is patchy, particularly if attempting to use something like Facebook
Swimming pool not large, but great to unwind and cool off. Only downside really is the poor service at the pool bar. Orders taken quickly but can be some time before its fulfilled, particularly if ordering food. A couple of times it was over an hour before our table was served.
The hotel isn't located in the best of areas,an industrial estate located on a dusty, rutted track. Boda boda bikes sit outside the main gate, Kshs50 into Kisumu.
I'd be happy to return on another trip