Does Apartment 3 Pheonix Flats offer free cancellation for a full refund?

Yes, Apartment 3 Pheonix Flats does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at this apartment?

Yes, pets are welcome. There's a charge of GBP 25 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at this apartment?

Yes, there's free self parking.

What are the check-in and check-out times at this apartment?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 10:00 AM.

What is there to do at Apartment 3 Pheonix Flats and nearby?

Have fun with nearby activities like fishing and horseback riding.

Does Apartment 3 Pheonix Flats have a kitchen or kitchenette?

Yes, there is a kitchen which also includes a toaster, cookware, and a refrigerator.

What's the area around Apartment 3 Pheonix Flats like?

Apartment 3 Pheonix Flats is in Portree Town, a short 3-minute walk from Somerled Square and 4 minutes' walk from Portree Harbour.

Apartment 3 Pheonix Flats, Portree: Hotel Reviews, Rooms & Prices

8/10 Very good

Nov 16, 2024

Great location

Candice, 2-night trip

10/10 Exceptional

Mar 19, 2024

Loved the stay

Venu Kailash, 2-night trip

10/10 Exceptional

May 5, 2023

Great property. Exactly what we were hoping for.

Paul, 1-night trip

10/10 Exceptional

Dec 2, 2023

Cosy & Comfortable

We had a lovely stay in this cosy apartment in the centre of Portree. It was toasty warm, very comfortable and the washing machine was greatly appreciated after a week of touring in the highlands,

Mark, 3-night trip

8/10 Very good

Mar 20, 2025

Phoenix Flats in Portree Stay

Stay was fine but there was some hiccups for my check in as the accommodation did not send me any instructions or access code to enter the property prior to my arrival. Also there is NO 24/7 Front Desk as stated in Hotel.com posting of the property. I also had a hard time contacting the primary contact for the apartment I rented as the phone always went to a voice mail. Was stuck outside for a good half an hour to an hour or so in freezing evening. Finally managed to get hold of a secondary contact person who provided me with the access code to the lockbox. It could be partially my fault as I didn't email the property at least 3 days in advanced to arrange for my check in as stated in the Special Instructions in Hotel.com. However, most other accommodations will usually send communication in advance prior to guest arrival with instructions to access the property. Hope this will improve in the future.

Kok Hiong, 3-night trip

6/10 Good

Sep 22, 2024

The apartment was great. It was well equipped and it had a nice location, at walking distance from stores and restaurants. We were very happy with it BUT the check-in process was terrible. I sent various messages requesting the check-in details before arrival day (code for the key or any instructions) and they never responded. The ad mentioned that personal was in the property for arrivals too but nobody was there, only one person painting the building who was so nice and helped us call the owner of the apartments next to it (the owner of our apartment did not respond and also had a different number than the one in Expedia) and managed to get us the code for the key. Terrible check-in experience. We were very worried we were going to left with no accommodation. If it was not for that man we would be.

Sandra, 2-night trip

10/10 Exceptional

May 10, 2025

Lovely spot, great location. Three forks

Overall, a great lodging in the heart of a quaint community. It was just a short walk from shops, restaurants, and a grocery. (BTW, if you arrive late, like we did shortly after 8, either quickly make to a restaurant–most close their kitchens by 8:30–or do what we did, go down the street toward the grocery near the water's edge and pick up things you can cook). Like all the B&Bs in UK that we stopped at, the fridge is not stocked so you will have to stock it yourself and then probably dump or leave behind what you don't use up. I was disappointed that they only had three forks between the four of us. I hope that they will add more of those in the future, but that was a minor inconvenience, really. It was great that they had a communal clothes dryer in the middle bottom floor of the the apartments. That was not something we found at most UK B&Bs, where you had to use a drying horse or find a line outside to hang your clothes. Oh, one more word of advice: PAY ATTENTION TO THEIR REQUEST THAT YOU NOTIFY THEM AT LEAST 72 HOURS IN ADVANCE OF COMING. After you notify them they will email or text you instruction but it takes them a while to get to their messages. We read of others who were frustrated they couldn't get a hold of them to retrieve a key to get in but I really think those guests missed the request to notify them at least 72 hours beforehand. If you do that I think you will really enjoy your stay there. But if you're staying in Flat 3 the lock box code is... OK, JK

Jay, 2-night trip

2/10 Poor

Jun 15, 2024

DO NOT STAY HERE. They falsely advertise there is a 24 hour front desk—NO—it is an apartment and isolated with no manager anywhere or anyone to help you. No one will return your phone call, text or email. The shower is burning hot or freezing cold. When I called to ask for help—no one for two days ever replied. When I complained to Expedia they said the apartment owner replied, “The shower gets hot” and showed a picture of steam. No joke. It is SO HOT OR SO FREEZING that you cannot use it. Four people, no shower the entire time. Try helping your child not to get a scalding burn or freezing water as the extreme temperature alternates every few seconds without warning. I’m shocked that they state they have a 24/7 front desk. There is no desk. No one returns calls. They didn’t even give me the check in info until I was standing in the rain waiting for them. I finally went to a neighbor there and was able to get a number that works. I seldom complain but I am warning anyone who reads this: you will be sad if you stay here and no one will show up for you—not even Expedia. Very disappointed.

Cheryl, 2-night trip

4/10 Fair

Oct 2, 2024

Robert, 4-night trip

10/10 Exceptional

Aug 10, 2024

Tolle Unterkunft auf der Isle of Skye

Tolles Appartement in Portree! Bequeme Betten, tolle Ausstattung, Parkplatz zu jeder Wohnung, Terrasse oder kleines Gartenabteil mit Grill, Küche mit Geschirrwaschmaschine, Mikrowelle und Waschmaschine (Trockenraum separat) - perfekt um die Isle of Skye zu erkunden.

Martin, 3-night trip

8/10 Very good

Aug 8, 2024

Heidi, 2-night trip

8/10 Very good

Apr 13, 2023

Danielle, 1-night trip

10/10 Exceptional

Sep 14, 2022

Dwayne, 3-night trip

8/10 Very good

Jul 25, 2021

Good apartment to stay

Ray, 1-night trip

8/10 Very good

May 7, 2021

Brilliant location and cosy apartment

Cosy apartment with lovely view and off street parking one street behind the main square, but surprisingly quiet despite being so close to the action. Clean and had all we needed. Would benefit from bigger wine glasses and more towels but laundry facilities were available which is great after a day on the hills getting muddy. Would stay again.

Lorna, 4-night trip

10/10 Exceptional

Mar 29, 2021

David, 2-night trip

10/10 Exceptional

Oct 10, 2020

ovely Town Centre apartment with parking.

A nice little apartment. Very comfortable and easy to find. Only minutes walk to the town centre. Great parking and well presented with towels etc.

Gordon, 1-night trip

2/10 Poor

Nov 15, 2019

2-night trip

8/10 Very good

Jun 3, 2019

Nice Apartment in Great Location

This was a simple apartment, with a nice view of Portree. The rooms and kitchen were furnished well but the bathroom fixtures were on the low-end and the mattresses could use an upgrade. Regardless, my friends and I had a lovely stay and would return to this apartment because of its great location.

Heath, 3-night trip

10/10 Exceptional

May 12, 2019

appartement fonctionnel

Appartement très fonctionnel. De quoi prendre un petit déjeuner est fourni. Bien décoré et équipé. Bien situé pour aller dans Portree manger ou faire des courses (supermarché en contre bas de l'appartement).

guillaume, 3-night trip

10/10 Exceptional

Nov 28, 2018

Fab location 3 mins walk to the heart of the town. Good amenities, easy access via a key safe at the door. Lovely breakfast items provided as well.

Kirsten, 2-night trip

10/10 Exceptional

Oct 9, 2018

位置不错，在波特里的中心，周边有很多餐厅，还有2家超市，都可以步行前往。门口有停车位，屋外阳台备有烧烤工具，天气好的话可以进行烧烤。

jing, 2-night trip

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