In the heart of Cebu, Southpole Central Hotel invites you to unwind with a coffee or cocktail at the on-site bar and cafe. Indulge in international cuisine at All Day Dining, relax with spa services like a rejuvenating massage, and stay connected with WiFi. With amenities like valet parking and an elevator, this hotel is perfect for families.
When you stay at Southpole Central Hotel, you'll be within a 15-minute walk of Heritage of Cebu Monument and Magellan's Cross. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. A bar/lounge and a snack bar/deli are other highlights.
At a glance
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Hotel size
91 rooms
Arranged over 8 floors
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Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
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Special check-in instructions
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
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Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite valet parking
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Offsite
Area shuttle*
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Snack bar/deli
Traveling with children
Children stay free (see details)
Children's menu
Working away
Business center
Meeting rooms
Conference center
Services
24-hour front desk
Concierge services
Porter/bellhop
Facilities
1 building/tower
Built in 2015
ATM/banking
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Handrails in stairways
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Rainfall showerhead
Shower only
Bidet
Free toiletries
Towels
Toilet paper
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Special features
Dining
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Fees & policies
Refundable deposits
Cash deposit: PHP 1000 per accommodation, per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately PHP 350 for adults and PHP 175 for children
Area shuttle service is offered for an extra charge
Policies
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
Also known as
Southpole Central Hotel Cebu
Southpole Central Hotel
Southpole Central Cebu
Southpole Central
Southpole Central Hotel Hotel
Southpole Central Hotel Cebu City
Southpole Central Hotel Hotel Cebu City
Frequently asked questions
Are pets allowed at Southpole Central Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Southpole Central Hotel?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Southpole Central Hotel?
Check-in start time: 2:00 PM; Check-in end time: 5:00 PM. Check-out time is noon.
Is there an onsite casino at Southpole Central Hotel?
No, this hotel doesn't have a casino, but Waterfront Cebu City Casino (8-min drive) is nearby.
What is there to do at Southpole Central Hotel and nearby?
Recommended spots to visit include Heritage of Cebu Monument (7-min walk) and Magellan's Cross (12-min walk), along with Osmeña Fountain Circle (0.9 mi) and SM City Cebu (1.6 mi).
Are there restaurants at or near Southpole Central Hotel?
Yes, there's an onsite restaurant that offers international cuisine.
What's the area around Southpole Central Hotel like?
Southpole Central Hotel is a short 4-minute walk from Colon Street and 8 minutes' walk from Yap Sandiego Ancestral House.
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Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4
Cleanliness
7.4
Location
8.0
Staff & service
7.4
Property conditions & facilities
Reviews
Verified
8/10 Very good
Nov 6, 2025
The room was clean and the staff were helpful
William
William, 1-night trip
Verified
8/10 Very good
Sep 22, 2024
Liked location, short travel time to many tourist and shopping venues. Staff was friendly and helpful.
Michael
Michael, 16-night trip
Verified
10/10 Exceptional
Mar 22, 2024
Good location. Great staff.
Donna Fe
Donna Fe, 11-night trip
Verified
8/10 Very good
Nov 22, 2024
We very much enjoyed our stay at Southpole hotel.
All of the staff were exceptional. Very friendly and helpful. Thank you all for a great stay...
We'll be back...
McCormick
McCormick, 15-night trip
Verified
10/10 Exceptional
Jan 29, 2025
Accessibility to the beach
JOSE
JOSE, 2-night trip
Verified
8/10 Very good
Mar 15, 2025
Nice and clean
Reginia
Reginia, 1-night trip
Verified
8/10 Very good
Dec 15, 2024
Unexpectedly impressed with this hotel. Clean and low cost rate and easy access to tourism landmarks and transportations. Professional and friendly staff. Breakfast is good and worth adding when staying here. Though would request adding favorite local Pilipino breakfast favs such as daing ( fry dry fish ) fruits ( banana ) local chorizo. I recommend this place and will return to stay here in the future.
MARIA ANNALLEE
MARIA ANNALLEE, 2-night trip
Verified
6/10 Good
Dec 29, 2024
The best part about staying I would say is the staff. They’re all friendly, helpful and hospitable. The room itself needs some uplift. From old sinks, toilets and shower heads to the mattress.
Edzar P
Edzar P, 3-night trip
Verified
10/10 Exceptional
Jul 1, 2024
Very affordable and close to everything!
Lizzy
Lizzy, 6-night trip
Verified
10/10 Exceptional
Jun 20, 2025
Good for backpackers with free breafast
Nanette
Nanette, 4-night trip
Verified
8/10 Very good
Jan 12, 2023
Good location
Judalyn
Verified
10/10 Exceptional
Feb 5, 2024
Excellent Hotel. Excellent price.
steven
steven, 4-night trip
Verified
10/10 Exceptional
Jun 15, 2024
I booked 2 nights for my niece college graduation they were happy of this hotel accessible for everything. Thank you Southpole highly recommended ❤️
Vivian
Vivian, 2-night trip
Verified
6/10 Good
Jan 21, 2016
it was great,good service but the food was not so good hopfully more improvment of food specialy breackfast.
Liza
Verified
8/10 Very good
Feb 3, 2024
Hotel was ok reae not so much!
Donald
Donald, 2-night trip
Verified
10/10 Exceptional
Apr 21, 2023
The hotel had great improvement from dec2022. Sir Christian the manager is very friendly and accommodating. He listens to suggestions. He also is a hard worker 14 hours a day. He is always there n on top of everything esp with the customers.
Olivia
Olivia, 2-night trip
Verified
4/10 Fair
Oct 27, 2022
i booked this hotel for my friends & they are so disappointed because of VERY popr service. They are wondering why when place looks new & big, but they are very not approachable & hard to call
Michelle Angelli
Michelle Angelli, 2-night trip
Verified
6/10 Good
Mar 16, 2023
No hot water
No hot water in the shower. I inquired with the front desk about this and was told that it had been like that for several weeks. So if you are ok with cold showers, this is a good hotel.
Richard
Richard, 1-night trip
Verified
2/10 Poor
Sep 16, 2023
Money is not worth it! Providing wrong info. False advertisement.
Marnelli
Marnelli, 1-night trip
Verified
8/10 Very good
Dec 16, 2024
I stayed 1 night only . I like. the hotel
Arif
Arif, 1-night trip
Verified
8/10 Very good
Mar 17, 2022
The staff were absolutely brilliant so friendly and helpful
Paul
Paul, 14-night trip
Verified
2/10 Poor
Dec 9, 2021
2 adults and 2 children but only 2 breakfast were delivered,tv only 1 channel, told Staff Shower was broken And told us to use a faucet and bucket, unacceptable conditions, will not be returning, avoid!!
Robert
Robert, 3-night trip
Verified
2/10 Poor
Feb 14, 2020
Fake smiles, employees, and, service.
Old hotel. Rooms are not worth the price paid. Bathrooms are old and dirty. No shower curtain. Water all over floor always.
Tv reception is bad. Wifi slow. Restaurant food below average. Many times told "item not available sir."
Most disappointed with customer service and management. Had problem with dirty table at breakfast. Noticed all tables and table cloths were dirty. Politely wiped my own table, then, complained. Then, was basicallly argued with and laughed at by 4 or 5 employees. Could not believe this treatment!
Asked to speak to owner of hotel. "Not available sir."
Asked when owner would arrive? "Don't know sir."
Asked for owner's phone number. "Don't have it sir."
Asked for hotel manager. "Not here yet sir."
Asked for manager's time of arrival? "Not sure sir."
On and on. Unbelievable treatment and service!! Disgusting! Thought i had experienced bad treatment in the philippines before this. Wow, was i wrong!
What's the worst, is, your stuck many times like this in the philippines. Nowhere to go for help. So sad. It's 2020, and, the philippines still has no uniform concept of how to deal with basic problems and complaints.
Robert
Robert, 7-night trip
Verified
8/10 Very good
Feb 14, 2020
The place was very clean ,staff was great. Even though we we’re early for checking in they got us a room.They also have a reasonable priced restaurant.While stay again when we go back to Cebu Philippines
Howard
Howard, 1-night trip
Verified
4/10 Fair
Jan 8, 2020
No hot water due to defective water heater.
Seems centralized water heater has no sparing.