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ibis Astana

3.0 star property
Astana hotel with restaurant and bar/lounge

Choose dates to view prices

Photo gallery for ibis Astana

Exterior
Property video
Meeting facility
Exterior
Exterior
Located in Almaty District, ibis Astana offers a vibrant atmosphere with an international cuisine restaurant, Ibis Kitchen. Savor a buffet breakfast or enjoy bike rentals while you unwind at the bar and take advantage of free self parking. The helpful staff has left a lasting impression on previous guests.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Airport transfer
  • Pet friendly
  • Free parking
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • Conference center
  • Business center
  • 7 meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Computer station
  • Front-desk safe
  • Snack bar/deli

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
The current price is $70
$79 total
includes taxes & fees
Nov 20 - Nov 21

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds, City View

Standard Twin Room, 2 Twin Beds, City View | Premium bedding, down comforters, in-room safe, desk

Standard Twin Room, 2 Twin Beds, City View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 Double Bed

Premium Room, 1 Double Bed | Premium bedding, down comforters, in-room safe, desk

Premium Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Premium bedding
Blackout drapes/curtains
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Twin Room, 2 Twin Beds

Premium bedding, down comforters, in-room safe, desk

Premium Twin Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Premium bedding
Blackout drapes/curtains
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Room, Multiple Beds, City View

Luxury Room, Multiple Beds, City View | Premium bedding, down comforters, in-room safe, desk

Luxury Room, Multiple Beds, City View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Blackout drapes/curtains
Bathrobes
Private bathroom
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Map
38 Tauelsizdik Ave, Astana, 10000

What's nearby

  • Embassy of the United States, Astana - 12 min walk - 1.1 km
  • Hazret Sultan Mosque - 16 min walk - 1.3 km
  • Bayterek Tower - 4 min drive - 3.9 km
  • Kazakhstan Central Concert Hall - 5 min drive - 4.2 km
  • Astana Arena - 9 min drive - 7.7 km

Getting around

  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 26 min drive
  • Astana Railway Station - 23 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Zina Restaurant - ‬13 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Tower Pub - ‬13 min walk
  • ‪MeatPoint - ‬6 min walk
  • ‪Family Chef 2018 - ‬5 min walk

About this property

ibis Astana

Located near a train station, ibis Astana is a great choice for a stay in Astana. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out Ibis Kitchen, which serves international cuisine and is open for breakfast, lunch, and dinner.

At a glance

DONE

Hotel size

    • 249 rooms
    • Arranged over 15 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: noon
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
DONE

Children

    • Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • 7 meeting rooms
  • Computer station
  • Conference center (1938 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Annual offsets purchased for at least 10% of carbon footprint
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 59
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Slippers

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only
  • Restaurant dining guide

Special features

Dining

Ibis Kitchen - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Ibis Bar - Onsite bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately KZT 5300 per person
  • Airport shuttle service is offered for an extra charge of KZT 10000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for KZT 10000 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of KZT 7500 per pet, per day

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Property Registration Number 160140012523

Also known as

Hotel Ibis Astana
Hotel Ibis Astana Nur-Sultan
Ibis Astana Nur-Sultan
Hotel Hotel Ibis Astana Nur-Sultan
Nur-Sultan Hotel Ibis Astana Hotel
Hotel Hotel Ibis Astana
Ibis Astana
Hotel Ibis Astana Nur-Sultan
Ibis Astana Nur-Sultan
Ibis Astana
Hotel Hotel Ibis Astana Nur-Sultan
Nur-Sultan Hotel Ibis Astana Hotel
Hotel Hotel Ibis Astana
Ibis Astana (opening September 2014)
Hotel Ibis Astana Nur-Sultan
Ibis Astana Nur-Sultan
Ibis Astana
Hotel Hotel Ibis Astana Nur-Sultan
Nur-Sultan Hotel Ibis Astana Hotel
Hotel Hotel Ibis Astana
Ibis Astana (opening September 2014)

Frequently asked questions

Does ibis Astana offer free cancellation for a full refund?

Yes, ibis Astana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at ibis Astana?

Yes, cats and dogs are welcome. There's a charge of KZT 7500 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at ibis Astana?

Yes, there's free self parking.

Is airport shuttle service offered by ibis Astana?

Yes, an airport shuttle is available. The charge is KZT 10000 per vehicle one-way.

What are the check-in and check-out times at ibis Astana?

Check-in start time: 3:00 PM; Check-in end time: noon. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

What is there to do at ibis Astana and nearby?

Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes ecotours.

Are there restaurants at or near ibis Astana?

Yes, Ibis Kitchen offers international cuisine.

What's the area around ibis Astana like?

Ibis Astana is in Almaty District, a short 15-minute walk from Embassy of the United States, Astana and 17 minutes' walk from Hazret Sultan Mosque.

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Reviews

ibis Astana Reviews

8.0

Very Good

8.4

Cleanliness

8.0

Location

8.2

Staff & service

8.8

Eco-friendliness

8.0

Property conditions & facilities

Reviews

10/10 Exceptional

Nice hotel. good location. Close to the American embassy.
OLGA, 5-night trip

6/10 Good

24hr bar service excellent

10/10 Exceptional

Very good service in all areas. Thank you to reception for assistance with accommodating all special requests. To bartender who brought meal to the room.
Alena, 1-night trip

6/10 Good

The windows have double glazing and extra layer of sun glass screen. It was really hot and stuffy in the room, AC worked pretty bad. We had to open the room door to get fresh air.
Anatolii, 1-night trip

2/10 Poor

oda fiyatiyla ilgili oldugunu dusunuyorum fakat bir sise su koymak yerine sozde cevre dostuyuz vurgusunu yaparak boş surahi koymalari ve suyu odanin disinda cooller’dan alabilecegimizi yazmalari cok garipti. Klima sogutmak yerine sadece calisiyor sesi cikartiyordi. Oda sera gibi sicakti. Premium oda boyle ise standard oda da kalanlar icin cok uzgunum. Ibis otellerinde daha once kaldim ama bu denli kotu bir Ibis gormedim.
ilhan, 3-night trip

10/10 Exceptional

性价比高，
mengmeng, 2-night trip

10/10 Exceptional

とても快適に過ごせました！ありがとうございます！
??, 2-night trip

10/10 Exceptional

Great !!! 10 stars hotel for the money

8/10 Very good

s Personal war freundlich und hilfsbereit. Ich habe nur ict ganz rausgekriegt, wie das mit DEM PIZZAeSSEN im IBIS Restaurant war....
Mario, 2-night trip

8/10 Very good

샤워부스 물빠짐이 조금 느린 편이었고, 방안에 냉장고랑 쓰레기통이 없어서 약간 불편하긴 했는데 그 외에는 깨끗하고 방 넓고 침대 폭신하고 좋았어요! 조식도 요일별로 조금씩 변경되어 간단하게 먹기 좋았습니다. 도보로 5분거리에 아스타나몰 대형 마트가 있어서 편했어요!! 최고! 출장으로 방문했던거라 좋은 가격에 좋은 숙소 였습니다.
MISOL, 4-night trip

6/10 Good

空港送迎あり（3500テンゲ）と貴社の表示にはあったが、実際はなかった。順次新しい情報が欲しい。
HIROSHI, 6-night trip

8/10 Very good

Nice hotel. Very friendly staff.
4-night trip

6/10 Good

The room has no shampoo and no basic amenities. The staff did not greet at reception at check-in nor when checking out.
Thanh, 2-night trip

10/10 Exceptional

ery happy stay great price

The ibis was a great deal and had English speaking tv Staff was great!
luis, 1-night trip

6/10 Good

The staff at reception is very unfriendly and slow. I arrived at the hotel early , thus left my bags till evening time for check in . When I returned to the hotel for check in had to wait for a long time and the staff didn’t even help to take my bag from the storage ... Moreover the acoustic of the room is terrible. The room walls are not sound proof at all . I could hear all conversations of the guests staying next door ...
Olga, 2-night trip

10/10 Exceptional

Nice modern and friendly place. A good atmosphere and room standard is good.
1-night trip

8/10 Very good

가성비 최고

전반적으로 편안하고 좋았음
Do Jin, 1-night trip

10/10 Exceptional

Hotel confortable y bien situado. Personal amable e interesado por el bienestar del cliente.
2-night trip

10/10 Exceptional

Great

Good location. Bus 51 can take you to the biggest mall and most of the touristic places. Really good
Teboh, 3-night trip

6/10 Good

Commercial Hotel for short stay purpose

It is a good hotel for short stay. Has a nice small cafe and bar. Good Location. Just wish that there was a kettle for tea and coffee in the room and a bottle of water.
CHITRA, 1-night trip

10/10 Exceptional

excellent location, brand new

IBIS reputation is well known. This hotel sits in the center of town. Wifi works well. In the lobby, I was able to eat three meals, used the printer to print my boarding pass. It is great.
Don, 1-night trip

8/10 Very good

Stylish, modern und sauber.

Stylish, modern und sauber. Preis/ Leistung passt. Optimale Lage für alle Aktivitäten. Zimmer sehr ruhig, kein Lärm von draussen dringt durch da doppelt: Aussenfassade verspiegelt, innen Doppelfenster
7-night trip

8/10 Very good

Had a great stay

8/10 Very good

Very good Ibis in Astana

excellent hotel on edge or city centre.. excellent professional welcoming staff who did their very best to facilitate guests. Good room with nice view of downtown. breakfast was superb.. great variety of hot an cold food.. good location but 15mins walk to city centre (for those who love walking this is a really nice walk over the river past some great palaces and buildings).
Edward, 3-night trip

10/10 Exceptional

Ibis Astana

Todo muy bien.
Igor, 3-night trip