Does Ona Palmira Paguera offer free cancellation for a full refund?

Yes, Ona Palmira Paguera does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Ona Palmira Paguera?

Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 9:30 AM to 9:30 PM.

What are the check-in and check-out times at Ona Palmira Paguera?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.

Is there an onsite casino at Ona Palmira Paguera?

No, this hotel doesn't have a casino, but Mallorca Casino (12-min drive) is nearby.

What is there to do at Ona Palmira Paguera and nearby?

Practice your swing on the tennis courts. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include an arcade and a garden.

Are there restaurants at or near Ona Palmira Paguera?

Yes, there's an onsite restaurant that offers international cuisine.

What's the area around Ona Palmira Paguera like?

Ona Palmira Paguera is located near Playa de Tora in Peguera, a short 14-minute walk from Tennis Academy Mallorca and 9 minutes' walk from Platja de La Romana.

Ona Palmira Paguera, Calvia: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Aug 2, 2025

Excellent staff!

Thasmiah, 4-night trip

10/10 Exceptional

Jun 15, 2025

It was quiet , staff were fantastic and hotel was spotless.

Paul, 2-night trip

10/10 Exceptional

Jul 6, 2025

We had a lovely holiday great pool and lovely food and very pleased with air con as it was so so hot. I would definitely return to this hotel

Susan, 3-night trip

10/10 Exceptional

Apr 26, 2025

A wonderful hotel I would highly recommend

Pauline, 6-night trip

8/10 Very good

Jul 26, 2025

The air conditioning in the room was great and the view too. The breakfast was a good addition and everything was available. Yes, I could go again. The swimming pool was also nice. The hotel area was also clean and the cleaning was done every day. The beach was within walking distance and you could also take the bus to Palma.

Henri Viljam, Valtteri, 11-night trip

10/10 Exceptional

May 21, 2025

Pretty good area, staff was really nice. Overall such a nice view of the mountain from where my room was. Thanks again for the hospitality

Sunchoeh, 3-night trip

10/10 Exceptional

Mar 28, 2025

Friendly, welcoming, well-trained staff, beautiful location, and a superb breakfast buffet. In March, they prepare the hotel and surrounding area for the holiday season, so please be understanding.

Martin, 6-night trip

8/10 Very good

May 23, 2025

Certainty it's grounds which are quite well maintained, plenty of roses and other plants. Quite a large site. General amenities were good. Two large swimming pools. Hotel rooms were quite spacious. Remember to pack a portable kettle, as there are no tea or coffee making facilities within the room. General cleanliness is good. A short walk to the respective beaches. Plenty of beachware and small convenience stores nearby. Recommend also the boat excursions. The sea is safe to swim in and well life guarded during the holiday season.

Peter, 5-night trip

8/10 Very good

May 7, 2025

Great hotel if you want to experience the hotel instead of sightseeing as they have all the amenities in the hotel. A 5 minute from the beach and other restaurants so it was very convenient. Check in and check out was extremely easy and staff at the reception was friendly however cannot say the same about some of the staff working in the hotel. Breakfast had a great variety and the man making the eggs was very friendly! The hotel was clean and the layout and aesthetics was a highlight. The AC was not as strong though in the rooms. We booked a deluxe room which was beautiful and housekeeping were great to ensure it was clean and tidy. There is also good transport links to old town and the airport though it is intermittent. The views of the area from the hotel balcony was also great.

Abina, 4-night trip

8/10 Very good

Aug 24, 2024

Nice holiday

The hotel is great. Loved the pool and bar area. The only complaint is about not providing tea/coffee /kettle service in the room. The location is great and 5 min walk from shops, restaurants,bars and beach so very convenient.

Varun, 6-night trip

10/10 Exceptional

Jul 9, 2023

Bright, clean, modern, spacious & friendly. Good location, quiet but a short walk to the beach and restaurants.

Neil, 5-night trip

4/10 Fair

Aug 3, 2025

I didn't like this hotel at all. There are so many points, but I will only list the most important ones now. First of all, nobody greets you when you walk past (staff). They all come across as arrogant and lacking in joie de vivre. The food is the same every day with minimal variety in the evening, if you want to get snacks upstairs at the reception, they take 40 minutes or longer to bring the food. On arrival no one accompanied us to our room and we were not told what was in the hotel. Our room was also never fully cleaned, something was always forgotten. During the 2 weeks I was there, our room was only cleaned thoroughly and nicely once and that was by a small dark skinned woman, much love to you! I have traveled many times and I have never experienced anything like this. In my opinion, this hotel deserves 3 stars at most.

Jara, 12-night trip

6/10 Good

May 20, 2025

I was quite happy with this hotel, the staff are very welcoming and lovely. The facilities are fantastic. But, the pool was very cold, the indoor pool was the same, also the jacuzzi. It was quite windy so I was hoping the pool would be warm. I was not sure where the spa facilities were, there wasn’t an updated sauna room or steam room, felt a bit abandoned. The bed was a little uncomfortable due to the sheets not feeling too cared for, and the bed moving a lot. Other than that, the team makes you feel better about these things. I may not book again, based on feeling more open to other options next time. I will still like to thank the hotel staff for all their hard work.

Alexis, 3-night trip

2/10 Poor

Oct 1, 2025

This hotel is advertised as four stars, but unfortunately my experience was far from that standard. Future guests should be aware of several issues before booking. Cleanliness was a recurring concern — I found hair on the towels, mold in the bathroom, and dirty communal areas. The shower drain in my room was clogged and remained so even after I reported it. The bed had no proper frame, squeaked and shifted constantly, and the fridge provided neither cooling nor complimentary water. There was also no kettle available, which made even a simple cup of tea impossible. Service was equally disappointing. The reception staff were curt and unhelpful, pointing vaguely in the direction of rooms instead of guiding guests — which can mean wandering through multiple floors or blocks with luggage. Requests for assistance were met with indifference. Breakfast options were extremely limited, not what you would expect from a four-star property. Despite being marketed as non-smoking, the balcony doors are not airtight, so smoke from neighboring rooms easily drifts in. Overall, while the hotel may look appealing on the surface, the reality is poor maintenance, subpar service, and a lack of basic amenities. I would advise future guests to manage expectations or consider alternative accommodation if they are seeking a true four-star experience.

Ikra, 6-night trip

8/10 Very good

Oct 15, 2025

Personalet der kunne snakke engelsk var rigtig søde og meget behjælpelige (mindre muskuløs mand var særligt meget sød og problemløsende), fedt med en tennisbane, dog nogle mega dårlige hovedpuder, vi havde virkelig ondt i skuldrene hele ugen.. Desværre. Værelserne er også meget lydte, vi kunne høre hver gang en dør lukkede (smækkede) og var også meget uheldige en af nætterne, at høre et par der kun skulle bo der en nat, snakke meget højt, se tv og have sex 3 gange på en nat.. meget trættende….

Celine, 7-night trip

4/10 Fair

Sep 7, 2025

Poor experience

To start, we were greeted by Flavia, she was fantastic and I old us about the best places to eat nearby and so on. We stayed for 3 nights. A common theme for this hotel is everything is behind a paywall. For instance, if you want to use the sauna or Jacuzzi i think it’s €7 per hour. The pool closes at 6 pm which I found to be way too early (sunset is at 8:30). One of the worst experiences was talking to a member of the customer service, I believe his name was Fabio. Fabio was very rude and almost yelled at us when we asked them to use the sauna after 6. I have never felt more uncomfortable or upset while staying at a hotel that is supposed to be 4 stars. Also the towels are also to be rented fyi. In terms of condition, the hotel is very very old. You could tell from the room.

Gaeth, 3-night trip

6/10 Good

Sep 5, 2025

Jeg boede i en af familie værelserne, på den ‘hvide’ del, der var meget lydt, man kunne høre alt ude på gangen. Billederne på hotellet er meget flottere end i virkeligheden. Det ligner det er 2 hoteller som er ‘fusioneret’? Der blev gjort rent hverdag og der var lækker stor morgenmads buffet.

Magdaline, 4-night trip

8/10 Very good

Aug 25, 2025

Séjour agréable

Hôtel sympathique, belle chambre, buffet petit déjeuner et diner plutôt de qualité avec de la variation des menus. Personnel souriant et agréable. 2 piscines à l'extérieur, proche du centre et de la mer. Un peu plus de jeunes allemands et donc de bruit les derniers jours.

Benjamin, 4-night trip

10/10 Exceptional

Aug 5, 2025

Flott hotell, bra basseng og helt ok mat

Sander, 4-night trip

2/10 Poor

Aug 3, 2025

Il y a eu tromperie ! C'est 2 hôtels en 1, c'est l'usine !. Un hôtel 4 étoiles (ONA group) a racheté son hôtel 3 étoiles voisin (PALMIRA). Donc, toutes les chambres Standards et Deluxe sont du côté 3 étoiles et clients y sont délaissés, cartes d'accès ne fonctionnent pas, coffre fort payant ne s'ouvre pas, frigo qui fait de la chaleur... Parking payant 10 €/jour sans surveillance, pas de lumière. Petit déjeuners et repas demi pension corrects mais nourriture bas de gamme, grasse, répétitives. Il faut traverser 1 piscine, 2 jardins pour atteindre la réception (car pas de réception du côté 3 étoiles, l'entrée est sur une autre rue. Hall d'entrée sans surveillance. Ne vous faites pas avoir. Il y a d'autres hôtels, mieux organisés, dans la même rue. La location de voiture à l'aéroport est une arnaque : faut prendre toutes les assurances proposées. Sinon, vous perdez votre caution. Une VRAIE MAFIA, comme partout en ESP (SP).

Un hôtel 4 étoiles (ONA group) a racheté son hôtel 3 étoiles voisin (PALMIRA). C'est 2 hôtels en 1, Une usine ! A déconseiller.

Vincent, 3-night trip

6/10 Good

Aug 1, 2025

+ tolles Frühstücksangebot (bis 10Uhr) + top Empfangsbereich, Bar etc. + toller Pool, supersauber + Liegen kriegt man auch noch später - Speisesaal laut hektisch, kaum Besteck - jeden Abend Baustelle am Pool - keine gute Zimmerreinigung - superlaute Klimaanlage im Zimmer - alles krass hellhörig

Alexandra, 9-night trip

8/10 Very good

Jul 30, 2025

it was an absolutly comfortable stay! i can really recommend the hotel, good dood, good place perfect for a relaxing holiday 😇

Sophie, 7-night trip

6/10 Good

Jul 30, 2025

Das Hotel ist sehr groß mit 700 Gästen. Das merkt man aber nur im Speisesaal und anhand der belegten Liegen am Pool, diese sind für die hohe Anzahl an Gästen leider zu wenig. Es gibt zwei Pools, die sehr schön, sauber und erfrischend sind. Die unmittelbare Umgebung des Hotel ist ruhig und man schaut direkt auf begrünte Hügel. Paguera ist leider an sich kein schöner Ort - sehr touristisch mit vielen Ramsch Läden. An dem Ort sind unfassbar viele Deutsche. Das Hotel ist sehr sauber und das Hotelzimmer modern. Hier hat die Klimaanlage leider nicht sehr gut funktioniert, sodass wir nachts lieber die Balkontür auf gelassen haben. Das Essen war lecker und abwechslungsreich (Buffet) und man hat auch zum Ende der Öffnungszeiten des Buffets noch von allen Gerichten genug bekommen. Die meisten Servicekräfte dort sind recht gestresst, was bei der hohen Gästeanzahl im Speisesaal aber verständlich ist.

Kerstin, 5-night trip

6/10 Good

Jul 28, 2025

Wir hatten ein Deluxezimmer in Block 3. Die Zimmer sind etwas in die Jahre gekommen und zeigen deutliche Gebrauchsspuren. Die Sauberkeit war verbesserungswürdig – Bettwäsche und Kissen wiesen Flecken auf. Zudem ist das Gebäude sehr hellhörig, was die Erholung beeinträchtigt hat. Das Frühstück war vielfältig: süße und herzhafte Gebäcke, frisch zubereitete Eierspeisen, wechselnde Specials (z. B. Donuts), sowie gute Auswahl an Marmeladen, Käse, Wurst, Müsli, Honig und frischem Obst. Die Qualität war insgesamt in Ordnung, aber leider waren alle Gläser, Tassen, Teller und Bestecke nicht sauber, was den Gesamteindruck deutlich getrübt hat. Das WLAN funktionierte in unserem Zimmer gar nicht. Beim Check-out haben wir sämtliche Kritikpunkte angesprochen – leider kam darauf keine nennenswerte Reaktion. Positiv ist die Lage: direkt am Boulevard und nur wenige Gehminuten zum Strand. Die Parkplatzsituation in Paguera ist schwierig. Das Hotel bietet eigene Parkplätze, allerdings für 22 € pro Tag – das finden wir zu teuer. Fazit: Gutes Frühstück und tolle Lage, aber Schwächen bei Sauberkeit, Service und Ausstattung.

Yannik Paul, 5-night trip

10/10 Exceptional

Jul 26, 2025

Recommend loverly stay

Alison, 7-night trip

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