Checked in late in the evening just before midnight. Pierre the night manager was very helpful, kind, polite and informative. Apparently I had been place in a room at the far end of the resort, the last room in fact. He moved us closer as since I'd been through airports in a wheelchair and had mobility issues he felt that I wouldn't even be able to get to the room. The room we got was such a disappointment given we'd stayed prior in a lovely room with views that I had to ask at 2am to be moved. There was a torturous sound of humming from a water tower apparently which was needing maintenance. Couldn't bear it and as we'd been travelling all day and had a 4 night booking we asked to be moved. Honestly sleeping in reception would have been more bearable. They moved us to another room, minus a view, with a rooster crowing all night long. No luggage rack. No water. 2 tea bags. drawers popping open on bedside table next to bed, light on bedside table not working, nothing in the fridge,no milk only creamer powdered, no fruit basket, Asleep we were woken up with a knock on the door and I was hoping it was news of our room they are trying to find us, only to discover it was a guy wanting to check the sheets and asking us if we were checking out. Honestly, the place has gone to ruin since we last stayed and I am extremely disappointed at our stay this time...so far. Now the phone is ringing with news of another room?