When I got my room, it was to be a non-smoking room, it smelled like cigarettes. I purchased an air freshener to help with the smell. No towels, no toilet paper, no tissue paper, only two pillows for two adults. I went to the front desk to request the items. I was told to return at 6pm management control the items in question. I returned at 6pm, I requested that management bring two more pillows, for two adults. And towels and tissue paper. The shower head was leaking, splashing water outside the shower stall, crazy!!!! People were outside the front door of the room next door smoking sitting on a chair, provided by the hotel and a commercial ash tray to dispose of ashes and cigarette butts. This was to be a non-smoking area. Supposedly My room was a non-smoking room. Terrible smell, welcome experience, unsatisfying !!!!! Plus the next day my room was not serviced, I had to return to the front desk and have management check with her house keeping and replacing my used towels and empty tissue box. I would rate this hotel a zero 00000 !!!!!