8/10 Muy bueno
20 de octubre de 2025
The room was very clean. However, upon opening our door, we were immediately met with a foul sewer smell. I didn't report it at that time. We had went to Bath and Body Works that day, so we had a wall plug-in that we used and that helped enormously. When we were getting ready to check out and had removed the wall plug-in, it was probably less than an hour before the sewer smell came back. We also experienced an issue with the toilet plugging. I went down to the front desk and they were able to give me a plunger, which did work, but it still wasn't flushing well. Lastly, on our second day there, the shower water would not get hot right away. It only got warm towards the end of the shower. Three of us had that problem. On the morning of checkout, the water started out very warm and then within a few minutes, the water was cold. Thankfully, after a minute or so of cold water, it got hot again. I think there may be some plumbing issues going on in that room. I do want to say the staff was always very helpful and very friendly too!!!!
Dawn
Dawn, viaje de 2 noches en familia
Opinión verificada de un huésped de Hoteles.com
