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HUALUXE Shanghai Twelve at Hengshan by IHG

5.0 star property
Luxury hotel with spa, near Jing'an Temple

Choose dates to view prices

Photo gallery for HUALUXE Shanghai Twelve at Hengshan by IHG

Exterior
Property preview
2 restaurants, Fusion cuisine
1 King Bed Standard | Point of interest
Exterior
Experience the ultimate retreat at HUALUXE Shanghai Twelve at Hengshan, an IHG Hotel. Set amidst a tranquil garden and playground, this luxury hotel offers a rejuvenating spa with hydrotherapy and massage treatments. Enjoy delicious Fusion cuisine from two on-site restaurants or simply unwind in your room with free WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Connecting rooms available
  • Gym
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Steam room
  • Children's pool
  • 24-hour room service
  • Massage/treatment rooms
  • Babysitting
  • Business center

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
The current price is $124
$145 total
includes taxes & fees
Nov 23 - Nov 24

Why we love this property

Pure relaxation
This hotel's full-service spa offers rejuvenating facials, body treatments, and hydrotherapy. A tranquil garden and health club add to the peaceful atmosphere.
Art deco luxury living
Discover Art Deco elegance at this luxury hotel in the city center. The historical district location and peaceful garden create a visual paradise.
Global-inspired dining
This hotel serves up culinary adventures with 2 restaurants and a bar. Fusion dishes transport taste buds, while the buffet breakfast starts mornings right.

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for 1 King Bed 1 Bedroom Suite

In-room safe, desk, laptop workspace, free cribs/infant beds

1 King Bed 1 Bedroom Suite

  • Sleeps 2

View all photos for Deluxe Queen Room

In-room safe, desk, laptop workspace, free cribs/infant beds

Deluxe Queen Room

  • Sleeps 2

View all photos for 1 King Bed Premium

In-room safe, desk, laptop workspace, free cribs/infant beds

1 King Bed Premium

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Bathrobes
Private bathroom
Hair dryer
Separate bathtub and shower
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Standard

1 King Bed Standard | In-room safe, desk, laptop workspace, free cribs/infant beds

1 King Bed Standard

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Bathrobes
Private bathroom
Hair dryer
Separate bathtub and shower
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

In-room safe, desk, laptop workspace, free cribs/infant beds

Premium Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Bathrobes
Private bathroom
Hair dryer
Separate bathtub and shower
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Suite, 1 King Bed (with Round Daybed)

Deluxe Suite, 1 King Bed (with Round Daybed) | In-room safe, desk, laptop workspace, free cribs/infant beds

Deluxe Suite, 1 King Bed (with Round Daybed)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Bathrobes
Private bathroom
Hair dryer
Separate bathtub and shower
  • 73 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Premium Courtyard View

In-room safe, desk, laptop workspace, free cribs/infant beds

1 King Bed Premium Courtyard View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Bathrobes
Private bathroom
Hair dryer
Separate bathtub and shower
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Standard Courtyard View

In-room safe, desk, laptop workspace, free cribs/infant beds

1 King Bed Standard Courtyard View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Bathrobes
Private bathroom
Hair dryer
Separate bathtub and shower
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Courtyard Deluxe Double Room

In-room safe, desk, laptop workspace, free cribs/infant beds

Courtyard Deluxe Double Room

  • Sleeps 2

View all photos for 2 Queen Beds Premium Courtyard View

In-room safe, desk, laptop workspace, free cribs/infant beds

2 Queen Beds Premium Courtyard View

  • Sleeps 2

View all photos for Handicapped-friendly Double Room

In-room safe, desk, laptop workspace, free cribs/infant beds

Handicapped-friendly Double Room

  • Sleeps 2

View all photos for Superior Room - Courtyard-View (Double Bed)

In-room safe, desk, laptop workspace, free cribs/infant beds

Superior Room - Courtyard-View (Double Bed)

  • Sleeps 2

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, laptop workspace, free cribs/infant beds

Junior Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Bathrobes
Private bathroom
Hair dryer
Separate bathtub and shower
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

In-room safe, desk, laptop workspace, free cribs/infant beds

Premium Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Bathrobes
Private bathroom
Hair dryer
Separate bathtub and shower
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, free cribs/infant beds

Standard Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Bathrobes
Private bathroom
Hair dryer
Separate bathtub and shower
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room

In-room safe, desk, laptop workspace, free cribs/infant beds

Premium Room

  • Sleeps 2

View all photos for Superior Room

In-room safe, desk, laptop workspace, free cribs/infant beds

Superior Room

  • Sleeps 2

View all photos for 1 King Bed Deluxe STE with Round Daybed

In-room safe, desk, laptop workspace, free cribs/infant beds

1 King Bed Deluxe STE with Round Daybed

  • Sleeps 2

View all photos for 1 King Bed Junior Suite

In-room safe, desk, laptop workspace, free cribs/infant beds

1 King Bed Junior Suite

  • Sleeps 2

View all photos for 2 Queen Beds Premium

In-room safe, desk, laptop workspace, free cribs/infant beds

2 Queen Beds Premium

  • Sleeps 2

View all photos for 1 King Bed Standard

In-room safe, desk, laptop workspace, free cribs/infant beds

1 King Bed Standard

  • Sleeps 2

View all photos for President Suite

In-room safe, desk, laptop workspace, free cribs/infant beds

President Suite

  • Sleeps 2

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About the neighborhood

Map
12 Hengshan Road, Xuhui District, Shanghai, Shanghai, 200031

What's nearby

  • Former French Concession - 1 min walk - 0.0 km
  • Xujiahui Shopping District - 19 min walk - 1.6 km
  • Jing'an Temple - 3 min drive - 2.7 km
  • People's Square - 5 min drive - 5.0 km
  • Xintiandi Style Shopping Centre - 5 min drive - 4.1 km

Getting around

  • Hongqiao International Airport (SHA) - 32 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 47 min drive
  • Shanghai South Railway Station - 9 min drive
  • Nanxiang North Railway Station - 20 min drive
  • Shanghai Railway Station - 27 min drive
  • Zhaojiabang Road Station - 6 min walk
  • Hengshan Road Station - 11 min walk
  • Jiashan Road Station - 14 min walk

Restaurants

  • ‪H2 Restaurant - ‬6 min walk
  • ‪T12: Lab - ‬2 min walk
  • ‪Dim Sum Garden - ‬3 min walk
  • ‪KOI Thé - ‬5 min walk
  • ‪la Boulangerie et Patisserie by Pierre Gagnaire - ‬3 min walk

About this property

HUALUXE Shanghai Twelve at Hengshan by IHG

When you stay at HUALUXE Shanghai Twelve at Hengshan by IHG, you'll be just a 5-minute drive from Jing'an Temple and Xintiandi Style Shopping Centre. You can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with massages, facials, or hydrotherapy. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a health club. Fellow travelers say good things about the room service. The property is just a short walk to public transportation: Zhaojiabang Road Station is 6 minutes and Hengshan Road Station is 11 minutes.

At a glance

DONE

Hotel size

    • 169 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: noon
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Height restrictions apply for onsite parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–9:00 AM
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Playground
  • Babysitting (surcharge)

Working away

  • Business center
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An indoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Grab bar near toilet
  • Transfer shower
  • Accessible bathtub
  • Lever door handles
  • Wheelchair-width doorways
  • Well-lit path to entrance

Room amenities

Be entertained

  • 42-inch LED TV

Home comfort

  • Air conditioning
  • Espresso maker
  • Bathrobes and slippers

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including hydrotherapy.

Dining

12 Hengshan - Onsite restaurant.
Tops and Terrace - This restaurant specializes in Fusion cuisine.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 288 per person

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 15 years old are not allowed in the swimming pool without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Luxury Collection Hotel Shanghai
Twelve Hengshan
Twelve Hengshan Luxury Collection
Twelve Hengshan Luxury Collection Hotel
Twelve Hengshan Luxury Collection Hotel Shanghai
Twelve Hengshan Luxury Collection Shanghai
Twelve Hengshan Shanghai
Twelve Shanghai
Twelve at Hengshan A Luxury Collection Hotel Shanghai
Twelve Hengshan Collection

Frequently asked questions

Does HUALUXE Shanghai Twelve at Hengshan by IHG offer free cancellation for a full refund?

Yes, HUALUXE Shanghai Twelve at Hengshan by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at HUALUXE Shanghai Twelve at Hengshan by IHG?

Yes, there's an indoor pool and a children's pool.

Are pets allowed at HUALUXE Shanghai Twelve at Hengshan by IHG?

Sorry, pets and service animals aren't allowed.

What are the check-in and check-out times at HUALUXE Shanghai Twelve at Hengshan by IHG?

Check-in start time: 2 PM; Check-in end time: noon. Check-out time is noon. Express check-in and check-out are available.

What is there to do at HUALUXE Shanghai Twelve at Hengshan by IHG and nearby?

HUALUXE Shanghai Twelve at Hengshan by IHG has a spa and an indoor pool, as well as a steam room and a garden.

Are there restaurants at or near HUALUXE Shanghai Twelve at Hengshan by IHG?

Yes, there are 2 onsite restaurants, featuring Fusion cuisine.

What's the area around HUALUXE Shanghai Twelve at Hengshan by IHG like?

HUALUXE Shanghai Twelve at Hengshan by IHG is in Xuhui, a short 6-minute walk from Zhaojiabang Road Station and 15 minutes' walk from Shanghai Medical College of Fudan University.

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Reviews

HUALUXE Shanghai Twelve at Hengshan by IHG Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Location

8.8

Staff & service

8.4

Eco-friendliness

8.8

Property conditions & facilities

Reviews

10/10 Exceptional

Excellent location, multi choice breakfast, nice enviornment
Shelly, 13-night trip

8/10 Very good

Very good location, staff and clean rooms.
Sandesha, 1-night trip

8/10 Very good

Enjoyed our stay at the HUALUXE mainly due to the staff who were incredibly friendly and helpful. Our room was a bit dated and a bit dusty in some corners, but overall not too bad. Location was great, easy to walk into the central area with lots of restaurant choices!
Huong, 2-night trip

10/10 Exceptional

Hotel facility is slightly old but clean and comfortable, a quiet spacious oasis. When I stayed there in Feb. 2025, their price was a good deal. I highly recommend if you are looking for a comfortable, quiet, convenient place to stay. If you are looking for hustle and bustle, this hotel is a little far from the Bund.
John, 3-night trip

10/10 Exceptional

Happy to recommend

Everything was as would be expected in a quality hotel. I enjoyed my stay.
Winton, 2-night trip

10/10 Exceptional

Huge comfortable room

I travel and stayed in a King room by myself - the room is HUGE with lots of space to walk around or lay my luggages in the floor. The bed was very comfortable.
2-night trip

10/10 Exceptional

Very convenient location, like their breakfast. The option for dinner could be improved.
Shelly, 12-night trip

2/10 Poor

One of the worst stay in my hotel experience. Hotel and amenities are fine and nice but hotel refused to turn on AC while the rooms are scorching hot, humid and stuffy. I get it, its april and still cool outdoor but indoor is a separate story. I was waking up covered in sweat, drenched and yet they still refuse to turn on the AC. Their reasoning is that they would have tovturn on the central AC and would be the entire floor, not just my room, which doesnt make sense to me. Other guests can choose to turn off if it is cold. Would not choose this hotel again as there are plenty quality hotels available in shanghai

8/10 Very good

Jonatan, 3-night trip

10/10 Exceptional

Allen, 2-night trip

10/10 Exceptional

IVAN, 4-night trip

8/10 Very good

駅からすぐ側で近かったので移動に便利でした！ホテル内もとても綺麗でした！
Tomomi, 4-night trip

10/10 Exceptional

Chin, 4-night trip

10/10 Exceptional

I thought it was a great property with walking access to local food establishments and metro station right across the street
David, 4-night trip

10/10 Exceptional

Oliver, 10-night trip

10/10 Exceptional

2-night trip

8/10 Very good

Wing Yi, 5-night trip

6/10 Good

綺麗なホテルで室内も広く良いホテルです。アメニティも揃っていました。フロントは日本語は通じないので通訳アプリで対応した。 朝食はバラエティー豊かです。 エアコンが壊れていたので、寒い思いをした。喫煙エリアはホテル内にはありませんので外に行きました。
HIROMI, 3-night trip

10/10 Exceptional

3-night trip

10/10 Exceptional

家族3人で宿泊しました。部屋が広く、ベッドが質が高くとても良かった。浴室も広く、バスタブも快適です。朝食も品数が多く、美味しかったです。また、上海へ行く際には利用したいです。
Rika, 4-night trip

10/10 Exceptional

rabia, 3-night trip

10/10 Exceptional

ANTONIO, 4-night trip

8/10 Very good

Margaret, 2-night trip

10/10 Exceptional

Wendy, 7-night trip

8/10 Very good

Wendy, 7-night trip