We absolutely loved our 3-day, 2-night stay at Caye Casa! The atmosphere was peaceful and relaxing, yet conveniently located near a variety of great restaurants and local attractions.
Shane provided exceptional customer service, along with his colleague (whose name I unfortunately forgot). They went above and beyond—offering great recommendations for local dining and even assisting with reservations at some of the more popular spots. Shane also connected us with a local golf cart rental service, and they kindly delivered the cart directly to us, which made getting around so easy.
One thing to note: we weren’t able to fully enjoy the beach due to sargassum, which apparently wasn’t expected for this time of year. The smell can be noticeable, but this is completely out of the hotel’s control. That said, we really appreciated that the staff had someone out daily working hard to clear the beach for guests.
Overall, the views are absolutely stunning, and the pricing is very reasonable for the area. We would definitely recommend staying here and would happily return ourselves!