Skip to main content

HOTEL QALASAYA

3.5 star property
City-center hotel, steps from Puno Plaza de Armas

Choose dates to view prices

In the heart of Puno, HOTEL QALASAYA offers a warm welcome with a breakfast buffet, business center, and 24-hour front desk. Connect to in-room WiFi and take advantage of dry cleaning services and luggage storage. Guests praise the hotel's convenient location.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Free WiFi
  • Laundry facilities
  • 24/7 front desk
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Room service
  • Business center
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
  • Banquet hall

Feel at home (6)

  • Private bathroom
  • Living room
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Offsite parking available
The current price is $54
$59 total
Apr 29 - Apr 30

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

Standard Double Room | In-room safe, free WiFi, bed sheets

Standard Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, free WiFi, bed sheets

Standard Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Romantic Studio Suite

Romantic Studio Suite | In-room safe, free WiFi, bed sheets

Romantic Studio Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Studio Suite

Executive Studio Suite | In-room safe, free WiFi, bed sheets

Executive Studio Suite

8.0 out of 10
Very good
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Economy Quadruple Room

Economy Quadruple Room | In-room safe, free WiFi, bed sheets

Economy Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 Twin Bed
  • Free WiFi

Similar properties

Interior detail
Hotel Conde de Lemos
Puno
  • Free breakfast
  • Airport transfer
  • Free parking
  • Free WiFi
8.4 out of 10, Very Good, 275 reviews
The price is $54
$54 total
May 4 - May 5
Hotel Conde de Lemos
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Jr Grau 240, Puno, PUNO, 0051

What's nearby

  • Puno Plaza de Armas - 2 min walk - 0.2 km
  • Puno Cathedral - 2 min walk - 0.2 km
  • Pine Park - 2 min walk - 0.2 km
  • Puno Central Market - 3 min walk - 0.3 km
  • Puno Port - 18 min walk - 1.6 km

Getting around

  • Juliaca (JUL-Inca Manco Capac Intl.) - 74 min drive
  • Puno Station - 8 min walk
  • Paucarcolla Station - 28 min drive

Restaurants

  • ‪Mojsa - ‬1 min walk
  • ‪La Casona Restaurant - ‬1 min walk
  • ‪Hotel Hacienda Plaza de Armas - ‬2 min walk
  • ‪The Positive Bar - ‬1 min walk
  • ‪Tupay Gastrobar - ‬2 min walk

About this property

HOTEL QALASAYA

You'll be in a fantastic location at HOTEL QALASAYA, just a 5-minute walk from Casa del Corregidor and Puno Plaza de Armas. Free perks include WiFi and buffet breakfast daily between 6:00 AM and 9 AM. Also, Puno Cathedral and Puno Central Market are within just a 10-minute walk.

At a glance

DONE

Hotel size

    • 35 rooms
    • Arranged over 11 floors
DONE

Arriving/Leaving

    • Check-in start time: 1:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Offsite parking nearby (PEN 20 per night; reservations required)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–9 AM
  • Room service (limited hours)

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Banquet hall

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Sleep well

  • Bed sheets provided

What to enjoy

  • Separate living room

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

Children & extra beds

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

Parking

  • Parking is available nearby and costs PEN 20 per night (1969 ft away)

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Property Registration Number 20364122242

Also known as

Hotel Qalasaya
Hotel Qalasaya Puno
Qalasaya
Qalasaya Puno
HOTEL QALASAYA Puno
HOTEL QALASAYA Hotel
HOTEL QALASAYA Hotel Puno
Hotel Qalasaya by DOT Tradition
Hotel Qalasaya by Prima Collection

Frequently asked questions

Does HOTEL QALASAYA offer free cancellation for a full refund?

Yes, HOTEL QALASAYA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at HOTEL QALASAYA?

Sorry, pets aren't allowed.

What are the check-in and check-out times at HOTEL QALASAYA?

Check-in start time: 1:00 PM; Check-in end time: anytime. Check-out time is 10 AM.

What is there to do at HOTEL QALASAYA and nearby?

Recommended spots to visit include Casa del Corregidor (2-min walk) and Puno Plaza de Armas (2-min walk), along with Puno Cathedral (3-min walk) and Puno Central Market (4-min walk).

What's the area around HOTEL QALASAYA like?

HOTEL QALASAYA is in the heart of Puno, a short 8-minute walk from Puno Station and 2 minutes' walk from Puno Plaza de Armas.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

HOTEL QALASAYA Reviews

8.0

Very Good

8.4

Cleanliness

9.2

Location

8.4

Staff & service

7.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was highly praised for its quality and views, with many guests enjoying the buffet. (5 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.

Popular mentions

Cities
Service staff
Restaurant
Room
Breakfast
View

Reviews

Verified

8/10 Very good

The staff were very friendly. The hotel is quite nice and the rooms are very spacious. The hotel is quite cold. We had a space heater in our room and an extra blanket on the bed. The breakfast is okay. The coffee wasn’t very hot. The area around the hotel has lots of restaurants and bars which is lovely.
Karen, 2-night trip
Verified

10/10 Exceptional

Staff at the front desk were super! great!!
Jose, 1-night trip
Verified

8/10 Very good

Breakfast was great
WILLY, 3-night trip
Verified

10/10 Exceptional

Nice hotel with clean rooms, excellent location and good service. Also a perfect breakfast.
Stefan, 1-night trip
Verified

10/10 Exceptional

All the staff were great, especially Stephanie. The rooms were super nice and spacious. Yummy breakfast and close to the main square. Will definitely be back.
Roger, 2-night trip
Verified

6/10 Good

Good location, a bit too pricey for what it is
Verified

10/10 Exceptional

The Hotel Qalasaya is a unique modern hotel tower in the heart of bustling Puno, just off the main pedestrian boulevard. The room was clean and modern, with an excellent shower.
Kevin, 2-night trip
Verified

10/10 Exceptional

The staff at the front desk were wonderful, friendly and helpful. The beds were comfortable, the rooms warm and the water hot. The location can not be better, walking distance to Plaza de Armas. The view from the restaurant looks over the Lake and the city. Terrific buffet breakfast. Highly recommended!
Julie, 2-night trip
Verified

10/10 Exceptional

Excellent
Tomy, 1-night trip
Verified

10/10 Exceptional

This hotel is located near the main plaza, yet in a quiet area. Everything was good, but the highlight of our stay was Gabriela at the front desk—she was truly the heart of this hotel. Kind, attentive, and always eager to help, she assisted us with everything we needed. The only downside was the breakfast buffet. Plates and food items were often in short supply—for example, there were cornflakes available, but no bowls or cold milk. Still, overall, we were satisfied with our stay. Gabriela’s kindness and exceptional service more than made up for these shortcomings.
ALOK, 1-night trip
Verified

8/10 Very good

A bit loud at night
Stefan, 2-night trip
Verified

8/10 Very good

The staff were extremely helpful and friendly. The only disappointment was that the elevator stopped working the evening we checked in. And being on the ninth floor, it made it tough to come and go freely for our stay.
James, 2-night trip
Verified

6/10 Good

Front desk attendant (Hyvere???) was amazing. Room was not too clean and very old. The elevator was out of service for 2 full days which was very difficult. Breakfast was cold and not many options.
Barbara, 3-night trip
Verified

8/10 Very good

To take shower there was not enough hot water
GLORIA, 1-night trip
Verified

6/10 Good

The breakfast had moldy bread and not many options. Which make you think that you should not eat there. Our kids refused to go a second time for breakfast there.
Sylvain, 3-night trip
Verified

4/10 Fair

No internet in spite of advertisement stayed on floor 9 internet only upgraded up to floor 5 …staff knew this but omitted to advise when checking in. No reception, manager not available …leaving staff that don’t speak any English to deal with problems. Had I known about tgeur internet issues …I would never have chosen this hotel . For me it was a big ISSUE. For 3 days.
Tamara, 3-night trip
Verified

6/10 Good

Hotel is right in the middle of downtown. Close to restaurants and shopping everything's accessible qithinna block or two. The staff are fantastic and accommodating. The description of the hotel says the room has a balcony but it did not. It did have an outdoor area approximately 3x6 feet roughtly the size of a standio shower. The city is very noisy and a good night sleep is impossible. Revelers start around 2am, pre-recorded messages playing on loud speaker's on repeat every 15 seconds taxis or honking horns all night long. All of this goes on until 630am. The elevator wasnt working so qe had to clim stairs whichbis difficult at this altitude.
Paul Eric, 3-night trip
Verified

10/10 Exceptional

One day in Puno.

Got to the hotel at 6 am and the attendant was not in the lobby. I had to ring the bell several times. He finally showed up 15 minutes later. I had just arrived from an over night bus ride where my husband and i had gotten no sleep so we were a little cranky. Receptionist allowed us to check in early at a cost of 24 dollars extra. Nice hot tea in lobby was appreciated. Beautiful breakfast on the 10th floor with breathtaking views of the city
Judith, 1-night trip
Verified

2/10 Poor

Don't stay here if you want to sleep. There are parties every night near the hotel. You hear everything. Tuesday the party started at 10 pm and lasted until 3am. Wednesday it went from 8pm-5am. The front desk speaks no English. The hotel overall has a moldy smell and the breakfast was not much to talk about. It is in a great location but I would not recommend staying here if you plan on sleeping.
Nichole, 2-night trip
Verified

4/10 Fair

Déçue de l’hotel, l’ascenseur ne fonctionnait pas et notre chambre etait au 8e etage. Nous n’avons pas eu d’eau chaude pour la douche . Nous n’avions pas de papier de toilette mais lorsqu’ils l’ont su ils sont venus nous en porter rapidement. La nuit c’etait froid dans le lit. Située dans un bel endroit proche de boutiques et de restaurants. Le buffet dejeuner etait tres bien
jessie, 2-night trip
Verified

6/10 Good

No dejan agua ya que el agua del grifo no se puede beber
Richard, 5-night trip
Verified

8/10 Very good

Très bel hôtel en plein cœur de Puno ! Légèrement bruyant le soir à cause de la rue principale.
Cléa, 1-night trip
Verified

8/10 Very good

tres bien situé bon logement pour 3
Stephane, 2-night trip
Verified

4/10 Fair

Nicht zu empfehlen!

Zimmer hellhörig, ich haben den Nachbarn die halbe Nacht kotzen gehört. Trotz 8. Etage war der Lärm nachts von der Straße direkt vor dem Hotel zu hören, schrecklicher Gesang, Autohupen, Lautsprecherdurchsagen, etc. mitten in der Nacht. Die Matratzen haben ihre besten Jahre hinter sich. Das Licht vom Treppenhaus war die halbe Nacht an und hat durch eine Glasscheibe in das Zimmer geleuchtet. Inbegriffenes Frühstück war gut. Das Personal sollte die Gäste darauf hinweisen die Handtücher am besten unbenutzt zurückzulassen da sonst eine Nachzahlung droht, so etwas habe ich noch in keinem Hotel dieser Welt erlebt und ich war schon in mehr als 100 Hotels zu Gast.
Simon, 1-night trip
Verified

10/10 Exceptional

Excelente localização

Hotel com ótima localização em Puno. O quarto oferecia uma belíssima visão do Lago Titicaca. Quarto confortável, limpo, bom café da manhã.
Efrain Enrique, 2-night trip