My family and I had a good stay. I am housekeeping manager at Omni hotel and I try not complain and take care of issues on my own but Our only issue that we ran into upon our arrival was the cleanliness of our room. The bathroom floor was not swept or mopped a lot of hair on the floor, the toilet was dirty, looked like it was missed. Lastly, the sheets were not changed, hairs on the bed. Spoke with a women at the front desk (did not catch her name) she was very nice and offered us to change rooms but I preferred our current room compared to the new room. Sean, I believe the house person or maintenance man walked up with us to see the cleanliness issues and took care of everything. My family and I went to grab food by the time we got back to our room, everything was taken care of. thanks to Sean. Thank you!
Breakfast was good, We enjoyed the coffee and cookies in the evening and sitting by the fire pit