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Hotel Crystal Mountain

Family-friendly hotel in Wisla with 2 restaurants and 3 indoor pools

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Bring the kids when you stay at Hotel Crystal Mountain, and they can enjoy the free kids' club. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, facials, or body scrubs. Other highlights include 3 indoor pools, a poolside bar, and a fitness center.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Pet friendly
  • Parking available
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 3 indoor pools
  • Free children's club
  • Ski storage
  • Ski passes
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Seasonal outdoor pool

For families (6)

  • Children's pool
  • Children's club (free)
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is $174
$189 total
includes taxes & fees
Sep 13 - Sep 14

Why we love this property

Work meets relaxation
Sleek workstations and meeting spaces fuel productivity at this hotel. After hours, indulge in spa treatments or unwind at the poolside bar.
Dining scene that wows
A culinary trifecta awaits with 2 restaurants and a stylish bar. Mornings sparkle with the added bonus of a complimentary buffet breakfast.
Pool paradise
The pool area features 3 indoor pools, a seasonal outdoor pool, and a children's pool. Loungers, umbrellas, a waterslide, and a poolside bar await.

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Double Room, Balcony

A modern hotel room with a large bed, a desk with a chair, a small table, and a potted plant.

Classic Double Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Superior Room, Balcony, Mountain View

A modern hotel room with a large window, a flat-screen TV, a sofa, and a dining area with two chairs.

Superior Room, Balcony, Mountain View

  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Large Twin Sofa Bed

DOUBLE CLASSIC WITH BALCONY

  • Sleeps 4

TWIN SUPERIOR MOUNTAIN VIEW

  • Sleeps 4

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About the neighborhood

Map
43-460 Wisla, ul. Bukowa 19a, Wisla, 43-460

What's nearby

  • Wisle Market Square - 6 min drive - 2.8 km
  • Andrzej Podzorski Beskid Museum - 6 min drive - 2.8 km
  • Amphitheater Stanislaw Hadyna - 7 min drive - 3.5 km
  • Wisla - Skolnity Ski Area - 8 min drive - 4.5 km
  • Wisla Ski Resort - 12 min drive - 4.5 km

Getting around

  • Wisła Jawornik Station - 9 min drive
  • Ustroń Brzegi Station - 18 min drive
  • Wisla Station - 23 min walk

Restaurants

  • ‪u Janeczki - ‬6 min drive
  • ‪Browar wisła - ‬3 min drive
  • ‪Karczma na Skolnitym - ‬10 min drive
  • ‪Stara Karczma - ‬5 min drive
  • ‪cafe Bon bon - ‬3 min drive

About this property

Hotel Crystal Mountain

  • Bring the kids when you stay at Hotel Crystal Mountain, and they can enjoy the free kids' club. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, facials, or body scrubs. Other highlights include 3 indoor pools, a poolside bar, and a fitness center.

At a glance

DONE

Hotel size

    • 491 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children may not be eligible for complimentary breakfast
    • Free children's club
DONE

Pets

    • Pets allowed (up to 55 lbs per pet)*
    • Service animals welcome
    • Specific rooms only. Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation; restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Covered onsite self parking (PLN 70 per night)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar

Traveling with children

  • Free children's club
  • Children's pool
  • Waterslide
  • Baby bath
  • Changing table
  • Lifeguard on site

What to do

  • Ski passes
  • Bicycle rentals nearby
  • Ski lifts nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Ski storage
  • Snow sports gear

Facilities

  • ATM/banking
  • Terrace
  • Fitness center
  • 3 indoor pools
  • Seasonal outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible parking
  • 7 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Phone

Food and drink

  • Meal delivery service
  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Salon Dr Irena Eris Beauty Partner has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: PLN 3.00 per person, per night

Children & extra beds

  • Cribs/infant beds are available for PLN 50.0 per night
  • Rollaway beds are available for PLN 250.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of PLN 100 per pet, per night

Parking

  • Covered self parking costs PLN 70 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • The seasonal pool is open from June to September
  • Guests under 12 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay

Frequently asked questions

Is there a pool at Hotel Crystal Mountain?

Yes, there are 3 indoor pools, a seasonal outdoor pool, and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Hotel Crystal Mountain?

Yes, pets are welcome, with a maximum weight of 55 lbs per pet. There's a charge of PLN 100 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hotel Crystal Mountain?

Yes. Self parking costs PLN 70 per night. Electric vehicle charging is available.

What are the check-in and check-out times at Hotel Crystal Mountain?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at Hotel Crystal Mountain and nearby?

Have fun with nearby winter activities like skiing. Indulge in a treatment at the spa and enjoy a swim in one of the 3 indoor swimming pools. Hotel Crystal Mountain also has a seasonal outdoor pool and a sauna, as well as a steam room.

Are there restaurants at or near Hotel Crystal Mountain?

Yes, there are 2 onsite restaurants.

Does Hotel Crystal Mountain have any outdoor private spaces?

Yes, every room features a balcony.

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