4/10 Regular
5 de agosto de 2025
Unavailable shuttle, uncomfortable stay
When a hotel advertises free airport shuttle in its title, this would be the main reason why most clients would stay in this hotel in the middle of nowhere. I tried to book the free shuttle by writing before, they said cannot be done. Then at checkin 20 minutes after midnight, they said the shuttle booking was closed with unknown reason even though I called before and told no problem to check in after midnight. So I felt immediately cheated and difficult to understand the instructions to go up the ramp with luggage (no elevators) to a floor of rooms starting with number 3 when my room starts with 2. Eventually the empathic woman who works at the bar (not the man at reception) helps me with my luggage and showed me to my room with two individual beds in a tiny room with sunken mattress when I booked a comfort double bed room with a terrace. By then I am too tired to go back down to complain about the room. Pros: aircon works, shower hot and the same woman who reassured me to book rider app (16 euros ) allows me to buy a drink to toast for my birthday at checkin. The male receptionist did offer me a free morning coffee. I leave it to the readers to decide would you stay in this hotel when center of malaga is only 10 mins more from the airport than this hotel. I slept for two hours before my 7:15 am flight
Shangljn Joy
Shangljn Joy, viaje de 1 noche
Opinión verificada de un huésped de Hoteles.com
