I'm a HI fan - I like the bedding and the breakfasts. We pulled in here at 9 pm, having decided last minute to stop. Since the Hilton site was glitchy I made the reservation on Hotels.com. Being a Hilton Honors member, I mentioned that we were HH to Jacinda as we were checking in. She said it didn't matter since we made the reservation on a third party site, so no snack/water bag and she did not attach the stay to our account, which know can be done. I asked her where to park since all of the spots were marked as "clean air" or for Diamond members. She looked at me as if I were stupid and said, "In a spot." I could've done without the attitude from someone who clearly forgot for a moment that she works in hospitality. At any rate, the room was clean and comfortable and the breakfast was good. John, who checked us out, was really nice. I wouldn't stay here again because of reception we got. There are too many other choices in Needles. Also, the next night we stayed in another Hampton Inn - this time in Santa Fe. Guess what? They were courteous at check in, applied the stay to my Hilton Honors points (even though I had to use Hotels.com again - wifi is spotty in the desert I guess), and gave us a snack bag.