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Pullman Reef Hotel Casino

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Pullman Reef Hotel Casino, near Cairns Esplanade, offers a vibrant and luxurious getaway. Enjoy the rooftop terrace views, unwind in the sauna or try your luck at one of 38 gaming tables. With an outdoor pool, coffee shop/cafe and dry cleaning/laundry services available to all guests along with free in-room WiFi. Guests rave about the helpful staff who are ready to make their stay unforgettable.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Casino
  • 4 restaurants and 3 bars/lounges
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Sauna
  • Valet parking
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
The current price is $184
$202 total
includes taxes & fees
May 15 - May 16

Why we love this property

Business meets pleasure
Located in the city center business district, this hotel offers a 24-hour business center and meeting rooms. After work, enjoy the sauna or in-room massage.
Fusion and flavor haven
This hotel features 4 restaurants with fusion, local, and international cuisine. Guests enjoy cooked-to-order breakfast with vegetarian and vegan options.
Premium bathing bliss
Bathrobes await in each luxury guestroom. Soak in a jetted tub after an in-room massage, or order from 24-hour room service with balcony views.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Junior King Suite, City Views, 1 king bed with double spa

Junior King Suite, City Views, 1 king bed with double spa | Minibar, in-room safe, desk, iron/ironing board

Junior King Suite, City Views, 1 king bed with double spa

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Twin Suite, 2 Double size beds with Double Spa Bath

Junior Twin Suite, 2 Double size beds with Double Spa Bath | Minibar, in-room safe, desk, iron/ironing board

Junior Twin Suite, 2 Double size beds with Double Spa Bath

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King size bed, Pool Views with spa bath

Deluxe Room, 1 King size bed, Pool Views with spa bath | Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King size bed, Pool Views with spa bath

8.8 out of 10
Excellent
(5 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior room, 1 King Size Bed, City Views with Spa bath

Superior room, 1 King Size Bed, City Views with Spa bath | Minibar, in-room safe, desk, iron/ironing board

Superior room, 1 King Size Bed, City Views with Spa bath

9.4 out of 10
Exceptional
(63 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior room, 2 King Single Size Beds City Views with Spa Bath

Superior room, 2 King Single Size Beds City Views with Spa Bath | Minibar, in-room safe, desk, iron/ironing board

Superior room, 2 King Single Size Beds City Views with Spa Bath

9.6 out of 10
Exceptional
(14 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King Room, Park View, 1 king bed with single spa bath

Deluxe King Room, Park View, 1 king bed with single spa bath | Minibar, in-room safe, desk, iron/ironing board

Deluxe King Room, Park View, 1 king bed with single spa bath

9.0 out of 10
Wonderful
(4 reviews)
  • Park view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Junior King Suite, Water Views, 1 King Bed with Double Spa

Premium Junior King Suite, Water Views, 1 King Bed with Double Spa | Minibar, in-room safe, desk, iron/ironing board

Premium Junior King Suite, Water Views, 1 King Bed with Double Spa

9.8 out of 10
Exceptional
(8 reviews)
  • City view
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Deluxe King Room, Water Views, 1 king bed with single spa bath

Premium Deluxe King Room, Water Views, 1 king bed with single spa bath | Minibar, in-room safe, desk, iron/ironing board

Premium Deluxe King Room, Water Views, 1 king bed with single spa bath

9.4 out of 10
Exceptional
(9 reviews)
  • Water view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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  • Parking available
  • Free WiFi
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9.0 out of 10, Wonderful, 1,001 reviews
The price is $160
$176 total
includes taxes & fees
Jun 9 - Jun 10
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About the neighborhood

Map
35-41 Wharf Street, Cairns, QLD, 4870

What's nearby

  • Cairns Esplanade - 2 min walk - 0.2 km
  • Reef Hotel Casino - 3 min walk - 0.3 km
  • Esplanade Lagoon - 6 min walk - 0.6 km
  • Cairns Convention Centre - 6 min walk - 0.6 km
  • Cairns Marlin Marina - 6 min walk - 0.6 km

Getting around

  • Cairns Intl. Airport (CNS) - 13 min drive
  • Cairns Station - 16 min walk
  • Freshwater Station - 18 min drive
  • Redlynch Station - 20 min drive

Restaurants

  • ‪Hilton Executive Lounge - ‬3 min walk
  • ‪Dundees on the Waterfront - ‬5 min walk
  • ‪Bar 36 - ‬2 min walk
  • ‪Four Cinq - ‬6 min walk
  • ‪Blu Marlin Bistro - ‬4 min walk

About this property

Pullman Reef Hotel Casino

  • Placing you just steps from Cairns Esplanade, Pullman Reef Hotel Casino features a casino and a rooftop terrace. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Tamarind, one of 4 restaurants, which serves Fusion cuisine and is open for dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a fitness center, and a sauna. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 128 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Express check-in/out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The property charges 1.4 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (AUD 12.00 per night)
    • Onsite valet parking (AUD 20.00 per night; includes in/out privileges)
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:30 AM–11:30 AM on weekdays and 6:30 AM–11:30 AM on weekends
  • 4 restaurants
  • 3 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)

What to do

  • Evening entertainment
  • Pool table
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Rafting nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (4080 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1996
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Casino
  • 38 casino gaming tables
  • 455 casino slot machines
  • Casino VIP room
  • Sauna
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium digital channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Pillow menu
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Tamarind - This fine-dining restaurant specializes in Fusion cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
Flinders Bar and Grill - This bistro specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Soy Kitchen Street Food - This restaurant specializes in Asian cuisine and serves lunch and dinner. Open daily.
Merchant Cafe - This coffee shop serves breakfast and light fare. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Ecotourism Australia Sustainable Tourism, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: AUD 150 per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately AUD 39 per person
  • Credit card charges are subject to an extra charge of 1.4 percent

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for AUD 80.0 per night

Parking

  • Self parking costs AUD 12.00 per night
  • Valet parking costs AUD 20.00 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 10:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property uses a grey water recycling system.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Also known as

Pullman Casino Hotel

Pullman Casino Reef Hotel

Pullman Hotel Casino

Pullman Reef

Pullman Reef Casino

Pullman Reef Casino Cairns

Pullman Reef Casino Hotel

Pullman Reef Hotel

Pullman Reef Hotel Casino

Pullman Reef Hotel Casino Cairns

Accor Reef Hotel

Cairns Sofitel

Pullman Reef Hotel Cairns

Sofitel Cairns

Pullman Reef Casino Cairns

Pullman Reef Hotel Casino Hotel

Pullman Reef Hotel Casino Cairns

Pullman Reef Hotel Casino Hotel Cairns

Frequently asked questions

Does Pullman Reef Hotel Casino offer free cancellation for a full refund?

Yes, Pullman Reef Hotel Casino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Pullman Reef Hotel Casino?

Yes, there's an outdoor pool. Guests have pool access from 6:30 AM to 10:00 PM.

Are pets allowed at Pullman Reef Hotel Casino?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Pullman Reef Hotel Casino?

Yes. Self parking costs AUD 12.00 per night. Valet parking costs AUD 20.00 per night. Electric vehicle charging is available.

What are the check-in and check-out times at Pullman Reef Hotel Casino?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.

Is there an onsite casino at Pullman Reef Hotel Casino?

Yes, the 26566 square-foot casino features 455 slot machines and 38 gaming tables.

What is there to do at Pullman Reef Hotel Casino and nearby?

Have fun with activities like cycling, hiking, and rafting, and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming and ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 3 bars and a casino. Pullman Reef Hotel Casino also has a sauna and a fitness center, as well as a garden.

Are there restaurants at or near Pullman Reef Hotel Casino?

Yes, there are 4 onsite restaurants, featuring Fusion cuisine.

Does Pullman Reef Hotel Casino have rooms with private hot tubs?

Yes, each room has a jetted bathtub.

Does Pullman Reef Hotel Casino have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Pullman Reef Hotel Casino like?

Pullman Reef Hotel Casino is located on the waterfront in Cairns Central Business District, a short 2-minute walk from Cairns Esplanade and 3 minutes' walk from Reef Fleet Terminal.

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Reviews

Pullman Reef Hotel Casino Reviews

9.4

Exceptional

9.4

Cleanliness

9.6

Location

9.6

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was excellent, fairly priced, and a great value with a variety of delicious options. (12 reviews)
  • The pool area was sparkling clean, spacious, and perfect for relaxation. (10 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Bed
Food
Restaurant
Breakfast
Bathroom
View
Balcony

Reviews

Verified

8/10 Very good

Beautiful big comfortable bedroom. Extremely helpful concierge (both gentlemen we dealt with). Excellent location for trips to barrier reef and good restaurants hereby. Very nice outdoor pool area.
Niamh, 3-night trip
Verified

10/10 Exceptional

It was luxurious and beautiful.
Brian, 5-night trip
Verified

10/10 Exceptional

Excellent hotel, excellent staff and excellent location.
Davoud, 3-night trip
Verified

10/10 Exceptional

The staff were very helpful rooms clean recommended
victor, 4-night trip
Verified

10/10 Exceptional

Clean room, friendly staff
Dylan, 7-night trip
Verified

10/10 Exceptional

Great location, staff were all friendly and our suite was amazing, highly recommend!
Brenda, 2-night trip
Verified

10/10 Exceptional

Level 4 had a spa bath and view of the treetops and mountains
HUGH, 4-night trip
Verified

10/10 Exceptional

The front desk staff was simply fantastic! Knowledgeable and friendly.
Enitza Damaris George, 2-night trip
Verified

10/10 Exceptional

The staff was wonderful from check in to check out. Great welcoming staff,
Lisa, 3-night trip
Verified

10/10 Exceptional

Loved my stay! Everyone I met were so friendly and helpful!
Douglas, 2-night trip
Verified

10/10 Exceptional

Had a wonderful stay. The staff was very helpful.
Vinita, 3-night trip
Verified

8/10 Very good

Pullman Reef Casino is an excellent place to stay. Only a short walk to the city center, yet still quiet.
Peter, 4-night trip
Verified

8/10 Very good

Excellent location, good breakfast, room for improvement in furniture/blind maintenance
David, 4-night trip
Verified

8/10 Very good

Nice room bit dated
Laurence, 1-night trip
Verified

10/10 Exceptional

Fabulous stay , great view over water,excellent facilities.loved the Sauna and pool. Reception Manager on our arrival very accomodating and all staff very welcoming,friendly .
Tracey, 2-night trip
Verified

10/10 Exceptional

Wonderful Hotel

Wonderful staff, very friendly and efficient. The rooms are spacious and well kept. Would come back to this hotel again.
Joyce M, 4-night trip
Verified

10/10 Exceptional

The view from our room was great and all the staff were very friendly!! Would definitely recommend staying here.
Jordan, 5-night trip
Verified

10/10 Exceptional

Our room was clean, the staff was great, the breakfast was awesome for us because there was healthy options, but the view from our room was just looking straight out at another hotel that had a noisy bar at night.
Jack, 3-night trip
Verified

6/10 Good

This poor hotel. It tries so hard to be luxurious but the condition is SO bad! It’s so outdated that it looks like the last renovation was in the 1980’s. The staff tries so hard and does such a great job trying to compensate for the hotel’s condition. The walls, wallpaper, doors, shutters - just about everything - needs to be torn out and replaced. The bed was comfortable but it’s just such a throwback to the 80’s. As a travel agent, I was shocked at the property condition.
ROBERTA, 2-night trip
Verified

8/10 Very good

The room was not very clean. It is not a 5 star hotel. Location is great.
alan, 4-night trip
Verified

10/10 Exceptional

Would definitely stay here again, the room was clean and the staff were friendly.
Rocio, 2-night trip
Verified

10/10 Exceptional

It’s a beautiful (albeit slightly ageing) gem. Great pool, gym needs a refresh/rethink but still one of my favorite hotels - staff are friendly and hotel cleaning staff keep the place looking beautiful
Benjamin, 3-night trip
Verified

10/10 Exceptional

Great place to relax an unwind in comfort with everything close that one could ask for
Wayne, 1-night trip
Verified

10/10 Exceptional

Do it! Book here

Fantastic service
Diane, 2-night trip
Verified

8/10 Very good

Great location. Had problems trying to cast to the tv but other then that it was a great stay.
Jimmy, 7-night trip